troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes: |
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• | Tips for avoiding paper jams | • | Understanding display messages |
• | Clearing document jams | • | Solving other problems |
•Clearing paper jams
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 70.
•Follow the procedures on page 36. Ensure that the adjustable guides are positioned correctly.
•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix paper types in a tray.
•Use only recommended print media. (See "Setting the paper size and type" on page 38.)
•Ensure that the recommended side of the print media is facing up in the tray, or facing down in the
70_Troubleshooting
