Muratec MFX-C2500 manual Solving Other Problems, Paper feeding, Condition Suggested Solutions

Models: MFX-C2500

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MESSAGE

 

 

MEANING

SUGGESTED

 

 

SOLUTIONS

 

 

 

 

 

 

 

 

 

Send Error

There is a problem on

Configure your network

(Wrong Config)

the network interface

interface card correctly.

 

card.

 

Toner Empty

The color toner

You can select the

T

cartridge has run out.

option among Stop,

 

The machine stops

Continue or Black Only

 

printing.

with the left/right arrow.

 

Press OK to toggle

If you select Stop by

 

the message to Stop,

pressing OK on the

 

Continue or Black

control panel, the

 

Only.

machine stops printing.

 

 

 

W Stop X

If you select Continue,

 

 

 

 

the machine keeps

 

 

 

If the black

printing, but the quality

 

 

 

 

 

 

toner cartridge

cannot be guaranteed.

 

 

 

is empty,

If you select Black Only,

 

 

 

Black Only

the machine prints the

 

 

 

message does

data in black. In this

 

 

 

not appear.

case, the mono printing

 

 

 

 

feature is preset in the

 

 

 

 

printer properties.

 

 

 

 

When you copy, the

 

 

 

 

Black Start button will

 

 

 

 

be activated only with

 

 

 

 

this condition.

 

 

 

 

If you do not select any,

 

 

 

 

the machine will work as

 

 

 

 

Stop is selected.

 

 

 

 

Replace the color toner

 

 

 

 

cartridge with a new one.

 

 

 

 

See page 65

Toner Exhausted

The lifespan of the

This message appears

T

color toner cartridge

when the toner is

 

which the arrow

completely empty, and

 

indicates is reached.

your machine stops

 

 

 

 

printing. Replace the

 

 

 

 

corresponding toner

 

 

 

 

cartridge with a Muratec

 

 

 

 

-genuine

 

 

 

 

cartridge. See page 65.

Toner Low

The corresponding

Take out the toner

T

color toner cartridge is

cartridge and thoroughly

almost empty.

shake it. By doing this,

 

 

 

 

 

you can temporarily

 

 

 

 

reestablish printing

 

 

 

 

operations.

Tray 2

Paper has jammed In

Clear the jam. See page

Paper jam 0

the paper feed area.

72.

Updating Data

This message

Do not turn the power off

Please Wait...

appears when there is

when this message is

 

a change in the

showing. Changes may

 

system setting or

not be saved and datas

 

when you back up a

can be lost.

 

data.

 

 

 

 

 

 

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper feeding

CONDITION

SUGGESTED SOLUTIONS

 

 

Paper is jammed

Clear the paper jam. See page 70.

during printing.

 

Paper sticks

• Ensure there is not too much paper in the tray.

together.

The tray can hold up to 250 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type

 

of paper. See page 38.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to

 

stick together.

Multiple sheets of

• Different types of paper may be stacked in the

paper do not feed.

tray. Load paper of only one type, size, and

 

weight.

 

• If multiple sheets have caused a paper jam,

 

clear the paper jam. See page 70.

 

 

Paper does not feed

• Remove any obstructions from inside the

into the machine.

machine.

 

• Paper has not been loaded correctly. Remove

 

paper from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove

 

excess paper from the tray.

 

• The paper is too thick. Use only paper that

 

meets the specifications required by the

 

machine. See page 33.

 

• If an original does not feed into the machine,

 

the DADF rubber pad may require to

 

be replaced. See page 68.

 

 

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing

 

on special materials, use the multi-purpose tray.

 

• An incorrect type of paper is being used. Use

 

only paper that meets the specifications

 

required by the machine. See page 33.

 

• There may be debris inside the machine. Open

 

the front cover and remove the debris.

 

• If an original does not feed into the machine,

 

the DADF rubber pad may require to

 

be replaced. See page 68.

 

 

Envelopes skew or

Ensure the paper guides are against both sides of

fail to feed correctly.

the envelopes.

 

 

80_Troubleshooting

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Muratec MFX-C2500 manual Solving Other Problems, Paper feeding, Condition Suggested Solutions

MFX-C2500 specifications

The Muratec MFX-C2500 is a versatile multifunction printer designed for businesses that require efficient printing, scanning, copying, and faxing capabilities. This device stands out in the competitive market of office technology with its robust feature set and advanced technologies, making it a reliable workhorse for any workplace.

One of the key features of the MFX-C2500 is its high-speed printing capability, with an output speed of up to 25 pages per minute in both color and black and white. This rapid performance ensures that documents can be produced quickly, thus enhancing productivity in busy office environments. The printer supports a resolution of up to 1200 x 1200 dpi, ensuring that printed materials are sharp, clear, and professional-looking.

Additionally, the MFX-C2500 offers a high monthly duty cycle, allowing it to handle substantial workloads without compromising on speed or quality. This makes it an ideal choice for medium to large businesses that require reliable performance over extended periods.

In terms of scanning capabilities, the MFX-C2500 is equipped with a fast and efficient document feeder that can process double-sided documents. This feature not only saves time but also reduces paper usage, making it an environmentally friendly choice. The scanner also offers a variety of formats, including PDF, JPEG, and TIFF, making it easy to digitize documents for storage or sharing.

The MFX-C2500 also features advanced connectivity options, including USB, network, and wireless printing capabilities. Users can print directly from a variety of devices, such as smartphones and tablets, thanks to its compatibility with mobile printing technologies like Apple AirPrint and Google Cloud Print. This flexibility ensures that users can access the printer from virtually anywhere in the office.

Security is another important consideration, and the MFX-C2500 addresses this with robust security features that protect sensitive information. The device includes user authentication options and secure printing protocols, ensuring that only authorized personnel have access to the printer’s functions.

Lastly, the MFX-C2500 incorporates advanced energy-saving technologies, helping businesses reduce their environmental footprint while also lowering utility costs. It meets Energy Star certification standards, which is an important consideration for companies aiming for sustainability.

In summary, the Muratec MFX-C2500 is a powerful and efficient multifunction printer that combines high-speed performance, advanced scanning capabilities, and robust security features, making it an excellent choice for businesses looking to enhance their workflow and productivity.