Palm m100 manual HotSync problems

HotSync problems

Problem Solution

I cannot do a HotSync operation; what should I check to make sure I am doing it correctly?

I did a HotSync operation, but one of my applications did not synchronize.

■Make sure the HotSync cable is connected securely.

On a Windows computer try these steps:

■Check the Windows system tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software.

■Click the HotSync Manager, choose Setup and click the Local tab. Check that the Serial Port setting displays the correct COM port where your HotSync cable is attached.

On a Macintosh try these steps:

■Make sure HotSync Manager is enabled. If it is not, double-click the HotSync Manager icon in the Palm folder and enable HotSync Manager on the HotSync Controls tab.

■Double-click the HotSync Manager icon in the Palm folder and then click the Serial Port Settings tab. Make sure Local is selected and that the port selection matches the port where your HotSync cable is attached.

■On a Windows computer, click the HotSync Manager and choose Custom. Check that the correct conduit is active.

■On a Macintosh, double-click the HotSync Manager icon. From the HotSync menu, choose Conduit Settings. Select your user name from the User pop-up menu, and check that the correct conduit is active.

I am using Outlook as my PIM, but I cannot do a HotSync operation.

■Click the HotSync Manager and choose Custom. Check that the correct conduit is active.

■Check that the correct conduit is installed. Reinstall the HotSync Manager and make sure the correct conduit is selected.

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