Chapter 12 Configuring Call Home for the Cisco CSR 1000V

How to Configure Call Home

Configuring and Enabling Smart Call Home

For application and configuration information about the Cisco Smart Call Home service, see the Smart Call Home User Guide. See also the Cisco Support Community page for Smart Call Home.

The user guide includes configuration examples for sending Smart Call Home messages directly from your device or through a transport gateway (TG) aggregation point.

Note For security reasons, we recommend that you use the HTTPS transport options, due to the additional payload encryption that HTTPS offers. The Transport Gateway software is downloadable from Cisco.com and is available if you require an aggregation point or a proxy for connection to the Internet.

The implementation on the Cisco CSR 1000V supports the trustpool feature (embedded CA certificates in IOS images). The trustpool feature simplifies configuration to enable Smart Call Home service on configured devices. It eliminates the requirement of manually configuring the trustpoint and provides automatic update of the CA certificate should it change in the future.

Enabling and Disabling Call Home

SUMMARY STEPS

1.configure terminal

2.service call-home

3.no service call-home

DETAILED STEPS

 

Command or Action

Purpose

Step 1

 

 

configure terminal

Enters global configuration mode.

 

Example:

 

 

Router# configure terminal

 

Step 2

 

 

service call-home

Enables the Call Home feature. By default, Call Home is

 

 

disabled.

 

Example:

 

 

Router(config)# service call-home

 

Step 3

 

 

no service call-home

Disables the Call Home feature.

 

Example:

 

 

Router(config)# no service call-home

 

 

 

 

 

Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide

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Cisco Systems CSR 1000V manual Configuring and Enabling Smart Call Home, Enabling and Disabling Call Home, 12-6