Chapter 12 Configuring Call Home for the Cisco CSR 1000V
Configuring Diagnostic Signatures
The following example shows the command output sent in XML message format to the Cisco TAC backend server, with the SR number specified:
Router#
The following example shows the command output sent to the Cisco TAC backend server through the HTTP protocol and forwarded to a
Router#
user@company.com
Configuring Diagnostic Signatures
The Diagnostic Signatures feature downloads digitally signed signatures to devices. Diagnostic Signatures (DS) files are formatted files that collate knowledge of diagnostic events and provide methods to troubleshoot them without a need to upgrade the Cisco software. The aim of DS is to deliver flexible intelligence that can detect and collect troubleshooting information that can be used to resolve known problems in customers networks.
•Prerequisites for Diagnostic Signatures
•Information About Diagnostic Signatures
•How to Configure Diagnostic Signatures
Prerequisites for Diagnostic Signatures
Before you download and configure diagnostic signatures (DSs) on a device, you must ensure that the following conditions are met:
•You must assign one or more DSs to the device. See the “Diagnostic Signature Downloading” section on page
•HTTP/Secure HTTP (HTTPS) transport is required for downloading DS files. You must install the certification authority (CA) certificate to enable the authentication of the destination HTTPS server.
Note If you configure the trustpool feature, the CA certificate is not required.
Information About Diagnostic Signatures
•Diagnostic Signatures Overview
•Diagnostic Signature Downloading
•Diagnostic Signature Workflow
•Diagnostic Signature Events and Actions
•Diagnostic Signature Event Detection
•Diagnostic Signature Actions
•Diagnostic Signature Variables
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