Cisco Systems CSR 1000V Configuring Diagnostic Signatures

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Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide

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Chapter12 Configuring Call Home for the Cisco CSR 1000V

Configuring Diagnostic Signatures

The following example shows the command output sent in XML message format to the Cisco TAC

backend server, with the SR number specified:

Router# call-home send “show version; show run” http tac-service-request 123456

The following example shows the command output sent to the Cisco TAC backend server through the

HTTP protocol and forwarded to a user-specified email address:

Router# call-home send “show version; show run” http destination-email-address

user@company.com

Configuring Diagnostic Signatures

The Diagnostic Signatures feature downloads digitally signed signatures to devices. Diagnostic

Signatures (DS) files are formatted files that collate knowledge of diagnostic events and provide methods

to troubleshoot them without a need to upgrade the Cisco software. The aim of DS is to deliver flexible

intelligence that can detect and collect troubleshooting information that can be used to resolve known

problems in customers networks.

•Prerequisites for Diagnostic Signatures

•Information About Diagnostic Signatures

•How to Configure Diagnostic Signatures

Before you download and configure diagnostic signatures (DSs) on a device, you must ensure that the

following conditions are met:

•You must assign one or more DSs to the device. See the “Diagnostic Signature Downloading”

section on page 12-31 for more information on how to assign DSs to devices.

•HTTP/Secure HTTP (HTTPS) transport is required for downloading DS files. You must install the

certification authority (CA) certificate to enable the authentication of the destination HTTPS server.

Note If you configure the trustpool feature, the CA certificate is not required.

•Diagnostic Signatures Overview

•Diagnostic Signature Downloading

•Diagnostic Signature Workflow

•Diagnostic Signature Events and Actions

•Diagnostic Signature Event Detection

•Diagnostic Signature Actions

•Diagnostic Signature Variables