Cisco Systems CSR 1000V manual 12-29

Chapter 12 Configuring Call Home for the Cisco CSR 1000V

How to Configure Call Home

DETAILED STEPS

	Command or Action	Purpose
Step 1 call-home send {cli command cli list} [email email		Executes the CLI or CLI list and sends output via email or
	msg-format {long-text xml} http	HTTP.
	{destination-email-address email}]	• {cli command cli list}—Specifies the IOS command
	[tac-service-request SR#]
		or list of IOS commands (separated by ‘;’). It can be any
		run command, including commands for all modules.
	Example:	The commands must be contained in quotes (“”).
	Router# call-home send “show version;show	• email email msg-format {long-text xml}—If the
	running-config;show inventory” email	email option is selected, the command output will be
	support@example.com msg-format xml
		sent to the specified email address in long-text or XML
		format with the service request number in the subject.
		The email address, the service request number, or both
		must be specified. The service request number is
		required if the email address is not specified (default is
		attach@cisco.com for long-text format and
		callhome@cisco.com for XML format).
		• http {destination-email-address email}—If the http
		option is selected, the command output will be sent to
		Smart Call Home backend server (URL specified in the
		CiscoTAC-1 profile) in XML format.
		destination-email-address email can be specified so
		that the backend server can forward the message to the
		email address. The email address, the service request
		number, or both must be specified.
		• tac-service-requestSR#—Specifies the service
		request number. The service request number is required
		if the email address is not specified.

Example

The following example shows how to send the output of a command to a user-specified email address:

Router# call-home send “show diag” email support@example.com

The following example shows the command output sent in long-text format to attach@cisco.com, with the SR number specified:

Router# call-home send “show version; show run” tac-service-request 123456

The following example shows the command output sent in XML message format to callhome@cisco.com:

Router# call-home send “show version; show run” email callhome@cisco.com msg-format xml

	Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide
OL-27477-07		12-29