Cisco Systems CSR 1000V Data Item Description Call-Home Message Tag, Plain Text and XML XML Only

Chapter 12 Configuring Call Home for the Cisco CSR 1000V

Message Contents

Table 12-5			Common Fields for All Long Text and XML Messages
	Data Item			Description	Call-Home Message Tag
	(Plain Text and XML)			(Plain Text and XML)	(XML Only)
	Time stamp			Date and time stamp of event in ISO time notation:	CallHome/EventTime
				YYYY-MM-DD HH:MM:SS GMT+HH:MM.
	Message name			Name of message. Specific event names are listed in the	For short text message only
				“Alert Group Trigger Events and Commands” section on
				page 12-44.
	Message type			Specifically “Call Home”.	CallHome/Event/Type
	Message subtype			Specific type of message: full, delta, test	CallHome/Event/SubType
	Message group			Specifically “reactive”. Optional because default is	For long-text message only
				“reactive”.
	Severity level			Severity level of message (see Table 12-1).	Body/Block/Severity
	Source ID			Product type for routing through the workflow engine. This	For long-text message only
				is typically the product family name.
	Device ID			Unique device identifier (UDI) for end device generating	CallHome/CustomerData/
				message. This field should be empty if the message is	ContractData/DeviceId
				nonspecific to a fabric switch. The format is
				type@Sid@serial.
				• type is the product model number from backplane
				IDPROM.
				• @ is a separator character.
				• Sid is C, identifying the serial ID as a chassis serial
				number.
				• serial is the number identified by the Sid field.
				Example: CISCO3845@C@12345678
	Customer ID			Optional user-configurable field used for contract	CallHome/CustomerData/
				information or other ID by any support service.	ContractData/CustomerId
	Contract ID			Optional user-configurable field used for contract	CallHome/CustomerData/
				information or other ID by any support service.	ContractData/ContractId
	Site ID			Optional user-configurable field used for Cisco-supplied site	CallHome/CustomerData/
				ID or other data meaningful to alternate support service.	ContractData/SiteId
	Server ID			If the message is generated from the fabric switch, this is the	For long text message only
				unique device identifier (UDI) of the switch.
				The format is type@Sid@serial.
				• type is the product model number from backplane
				IDPROM.
				• @ is a separator character.
				• Sid is C, identifying the serial ID as a chassis serial
				number.
				• serial is the number identified by the Sid field.
				Example: CISCO3845@C@12345678
		Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide
	12-46				OL-27477-07