Chapter 12 Configuring Call Home for the Cisco CSR 1000V
Message Contents
Table | Common Fields for All Long Text and XML Messages (continued) |
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(Plain Text and XML) | (Plain Text and XML) | (XML Only) | |
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Message description | Short text describing the error. | CallHome/MessageDescription | |
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Device name |
| Node that experienced the event. This is the host name of the | CallHome/CustomerData/ |
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| device. | SystemInfo/NameName |
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Contact name |
| Name of person to contact for issues associated with the | CallHome/CustomerData/ |
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| node experiencing the event. | SystemInfo/Contact |
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Contact email |
| email address of person identified as contact for this unit. | CallHome/CustomerData/ |
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| SystemInfo/ContactEmail |
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Contact phone |
| Phone number of the person identified as the contact for this | CallHome/CustomerData/ |
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| unit. | SystemInfo/ContactPhoneNumber |
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Street address |
| Optional field containing street address for RMA part | CallHome/CustomerData/ |
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| shipments associated with this unit. | SystemInfo/StreetAddress |
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Model name |
| Model name of the router. This is the “specific model as part | CallHome/Device/Cisco_Chassis/ |
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| of a product family name. | Model |
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Serial number |
| Chassis serial number of the unit. | CallHome/Device/Cisco_Chassis/ |
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| SerialNumber |
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System object ID | System Object ID that uniquely identifies the system. | CallHome/Device/Cisco_Chassis/ | |
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| AdditionalInformation/AD@name= |
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| “sysObjectID” |
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System description | System description for the managed element. | CallHome/Device/Cisco_Chassis/ | |
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| AdditionalInformation/AD@name= |
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| “sysDescr” |
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| Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide |
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