Manuals / Kyocera / Computer Equipment / Copier

Kyocera FS-1128MFP Troubleshooting, This chapter explains how to solve problems with the machine

Models: FS-1128MFP FS-1028MFP

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10 Troubleshooting

This chapter explains how to solve problems with the machine.

•	Solving Malfunctions	10-2
• Responding to Error Messages		10-5
•	Clearing Paper Jams	10-11

OPERATION GUIDE

10-1

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Kyocera FS-1128MFP Troubleshooting, This chapter explains how to solve problems with the machine, Solving Malfunctions

Contents

OPERATION GUIDE FS-1028MFP/FS-1128MFPIntroduction Thank you for your purchase of FS-1028MFP/FS-1128MFP Included GuidesOperation Guide This Guide Symbols Safety Conventions in This GuideOPERATION GUIDE Contents Contents1 Part Names 2 Preparation before Use7 Status / Job Cancel ContentsPause and Resumption of Jobs Canceling of Jobs Device/Communication 8 Default Setting System MenuMaintenance ContentsTroubleshooting ManagementOPERATION GUIDE Caution / Warning LabelsFor U.S.A. and CanadaOther precautions Installation PrecautionsEnvironment OPERATION GUIDEHandling of plastic bags Power supply/Grounding the machineOther precautions Avoid locations with direct exposure to hot or cold airCautions when using the machine Precautions for Useviii OPERATION GUIDEDo not attempt to perform any operations not explained in this guide Other precautionsOPERATION GUIDE OPERATION GUIDE Cautions when handling consumablesStore the machine while avoiding exposure to direct sunlight Other precautionsOPERATION GUIDE OPERATION GUIDE Laser Safety EuropeRadio Frequency Transmitter Safety Instructions Regarding the Disconnection of Power EuropeRadio Tag Technology OPERATION GUIDE1. Safety of laser beam SAFETY OF LASER BEAM USA2. The CDRH Act OPERATION GUIDE3. Optical unit 4. MaintenanceOPERATION GUIDE Other precautions for users in California, the United States Safety Instructions Regarding the Disconnection of Power USARadio Tag Technology MERCURY WARNINGMULTIFUNCTIONAL PRODUCT LIMITED WARRANTY Warranty USA FS-1028MFP/FS-1128MFPOPERATION GUIDE xviixviii Legal Restriction on Copying/ScanningOPERATION GUIDE Legal and Safety Information OPERATION GUIDE Legal InformationOPERATION GUIDE Regarding Trade NamesCopyright c 1998-2006 The OpenSSL Project. All rights reserved Open SSLeay Licensexxii OPERATION GUIDEOPERATION GUIDE Original SSLeay Licensexxiii xxiv Monotype Imaging License AgreementOPERATION GUIDE Energy Saving Control Function Low Power ModeAutomatic 2-Sided Copy Function Paper RecyclingChapter 7 - Status / Job Cancel About this Operation GuideChapter 8 - Default Setting System Menu Chapter 9 - MaintenanceConvention Conventions in This GuideDescription ExampleOPERATION GUIDE xxviiiThis chapter identifies the machine parts and operation panel keys 1 Part NamesOperation Panel MachinePart Names Operation PanelOPERATION GUIDE OPERATION GUIDE Part NamesUsed to select a menu item, move the cursor when 3 Original Size Indicator Plate 4 Operation Panel 5 Top Cover Machine6 Front Cover 7 Drum Unit 8 Main Charger Cleaner 9 Lock Lever Part Names11 Top Tray 12 Paper Length Guide 13 Paper Stopper Part Names14 Paper Width Guides 15 Cassette 16 Paper Width Guides MP Tray 17 MP Multi-Purpose Tray 18 MP Tray Extension21 Network Interface Connector 22 Rear Cover 23 Main Power Switch 19 Anchor Pin 20 USB Interface Connector24 Power Cord Connector Part Names2 Preparation before Use Documents Contained in the Included CD-ROM Check bundled itemsPreparation before Use DocumentsConnection Example Determining the Connection Method and Preparing CablesPreparation before Use Send E-mailPreparation before Use Preparing Necessary CablesAvailable Standard Interfaces FunctionPreparation before Use Connecting CablesOPERATION GUIDE Preparation before Use 4 Turn the main power switch on . The machine begins to warm upOPERATION GUIDE Login User Name L b Switching the Language for Display LanguageLogin Password Menu Login Common Settings a bOPERATION GUIDE Preparation before UseLogin User Name L b Setting Date and TimeLogin Password Menu Login Sys. Menu/Count. a b 5 User Property Common Settings a bLogin User Name L b Time Zone a bLogin Password Menu Login Date Setting a b Date Setting a b 2 Date Format 3 Time ZoneDate Setting TCP/IP IPv4 Setup by Entering IP Addresses Network Setup LAN Cable ConnectionLogin User Name L b Login Password Menu LoginNetwork Setting a b Administrator only2 NetWare 3 AppleTalk Exit TCP/IP Settings a b 2 IPv4 Setting 3 IPv6 Setting Exit3 IPv6 Setting Exit IPv4 Setting a b TCP/IP Settings a b 1 TCP/IPIPv4 Setting a b 1 DHCP 2 Bonjour 3 IP Address Exit123.145.167.189 IPv4 Setting a b 3 IP Address IPv4 Setting a b 1 DHCP 2 Bonjour5 Default Gateway Exit the IPv4 Setting menuExit Default Gateway a b 123.145.167.189 123.145.167.189 IPv4 Setting a b 3 IP Address 4 Subnet MaskSubnet Mask Preparation before UseSetting page 2-18 to Off When setting an Default Gateway, set the DHCPPreparation before Use OPERATION GUIDELogin Password Login User Name L bMenu Login Administrator only2 NetWare 3 AppleTalk Exit TCP/IP Settings a b Network Setting a b2 IPv4 Setting 3 IPv6 Setting Exit TCP/IP Settings a b 1 TCP/IPLogin Password Menu Login Login User Name L bAdministrator only Bonjour Settings2 NetWare 3 AppleTalk Exit TCP/IP Settings a b 2 I/F Block Set 3 Security Level Exit Network Setting a b2 IPv4 Setting 3 IPv6 Setting Exit TCP/IPa b 2 *On TCP/IP Settings a b 1 TCP/IPIPv4 Setting a b 1 DHCP AppleTalk SetupLogin User Name L b Login Password Menu LoginNetwork Setting a b Exit Administrator onlySys. Menu/Count. a b 1 Report 2 Counter SystemPreparation before Use Installing Software2-24 OPERATION GUIDEFor details, refer to the KYOCERA COMMAND CENTER Operation Guide COMMAND CENTER Settings for E-mailPreparation before Use OPERATION GUIDEPreparation before Use Sending E-mail2-26 OPERATION GUIDEDescription Preparation before UseOPERATION GUIDE 2-27Before Loading Paper Loading PaperPreparation before Use 2-28Preparation before Use Loading Paper in the CassettesOPERATION GUIDE 2-29NOTE Paper sizes are marked on the cassette Preparation before Use2-30 OPERATION GUIDE5 Load the paper in the cassette. Ensure the side to be printed is facing down and the paper is not folded, curled, or damaged Preparation before UseOPERATION GUIDE 2-31Preparation before Use Loading Paper in the Multi Purpose Tray2-32 OPERATION GUIDEPull the MP tray towards you until it stops Preparation before UsePull out the subtray OPERATION GUIDEPreparation before Use Loading EnvelopesAcceptable Envelope SizePull the MP tray towards you until it stops Preparation before UsePull out the subtray OPERATION GUIDEPreparation before Use When you load envelopes or cardstock in the multi purpose tray2-36 OPERATION GUIDEPreparation before Use IMPORTANT How to load envelopes orientation andOPERATION GUIDE 2-37Login User Name L b Specifying Paper Size and MediaLogin Password Menu Login Preparation before Use2 Default Screen 3 Sound Exit Orig./Paper Set. a b 7 Copy Exit Common Settings a bSys. Menu/Count. a b 5 User Property 2 Def. Orig. Size 3 Custom PaperSize Exit2 Legala 3 Statementa Cassette 1 Size a bCassette 1 Set. a b 1 Cassette 1 Size Exit Cassette 1 Type a bSpecifying Paper Size and Media Type for the Multi Purpose Tray Preparation before UseDescription Plain, Recycled, Bond, Color, High Quality and RoughLogin Password Menu Login Login User Name L bCommon Settings a b 2 Default Screen 3 Sound Exit Orig./Paper Set. a b2 Legala 3 Statementa MP Tray Size a bOthers 2 Envelope #10 3 Envelope #9 Size EntryY D b 5.83Placing Originals on the Platen Loading OriginalsPreparation before Use 2-44Preparation before Use Loading Originals in the Document ProcessorPart Names of the Document Processor Originals Supported by the Document ProcessorPreparation before Use How to Load Originals2-46 OPERATION GUIDE3 Basic Operation Power On Power On/OffWhen the main power indicator is lit When the main power indicator is offIn case of not using the machine for a extended period of time Power OffBasic Operation OPERATION GUIDEBasic Operation Auto Low Power ModeOPERATION GUIDE Basic Operation Sleep and Auto SleepSleep Auto SleepLogin User Name L b Login/LogoutLogin Password Menu Login LoginAddress Entry B b One-Touch Keys and Program KeysABC Text Address Entry A b 5y@kyoceramita.co.jp ABC Text Basic OperationReady to copy Message DisplayCopies 100%Copying Density Adjustment Option Adjusting DensityFunction Menu CollateManual Selecting Image Quality2 v Lighter 3 w Lighter Function Menu a bBasic Operation Zoom CopyingAuto Zoom Zoom EntryCollate Function Menu a bDuplex ExitBasic Operation Duplex CopyingOne-sided to Two-sided Two-sided to One-sidedCollate Function Menu a bDuplex ExitOrig. Binding a b 2 d Top Edge left Scanning Job No Pages Cancel2 p Top Orig.Orientation a b 2 d Top Edge left Orig. Binding a bSet original and press Start key. Job No Pages 3 Cancel End Scan Collate CopyingFunction Menu a b CollateBasic Operation Printing - Printing from Applications3-18 OPERATION GUIDE7 Click Source and select the paper source Basic OperationOPERATION GUIDE 3-19Basic Operation Sending3-20 OPERATION GUIDESend to Send as E-mail2 G FolderSMB 3 H FolderFTP Address Entry B b ABC Textp aaaaaaaaa@kyoceramN p bbbbbbbbb@kyoceramN Exit Dest. Confirm. a bBasic Operation 3-22Send to Send to Folder SMB/Send to Folder FTP1 p E-mail 3 H FolderFTPPath Login User Name C b Maury*S ABC Text Login Password A bA b SD3\reportb Exit Dest. Confirm. a b p Morgan@kyoceramitaNBasic Operation For send to folder SMBG EI5 G PT10 Exit Dest. Confirm. a bBasic Operation 3-26b 0667640000 b Cancel Next p Morgan@kyoceramNa b 1 Detail 2 Delete Confirm Destination ScreenSet original and press Start key Cancel Destination List a bChoosing from the Address Book Specifying DestinationSelect Addr Book a b t Ext Address Book ExitSearch in External Address Book Search in Address BookSending to Different Types of Destinations Multi Sending Choosing by One-Touch KeySearchName A b ma ABC Menu Text Ext Address Book a bCanceling Jobs Canceling JobsJob Cancel List a b 2 Cancel Job Job will be canceled. Are you sure? z 0008 r CopyChecking Remaining Toner Checking Remaining Toner and PaperChecking Remaining Paper StatusChanging and Deleting Settings Registering SettingsRecalling Settings Program Copying and Sending3-34 Basic OperationOPERATION GUIDE 4 Copying Functions How to Select Original SizeFunction Menu a b Collate2 Envelope #10 3 Envelope #9 OthersCopying Functions OPERATION GUIDESelecting the Cassette Paper SelectionFunction Menu a b CollateCopying Functions Selecting the Multi Purpose TrayCategory How toPage OPERATION GUIDE Copying FunctionsWhen placing originals on the optional document processor When placing originals on the platenOriginal Orientation Copying FunctionsCollate Function MenuDuplex ExitFunction Menu a b EcoPrintCollate Duplex2-in-1 Mode Combine ModeCopying Functions OPERATION GUIDECopying Functions 4-in-1 Mode4-12 OPERATION GUIDEFunction Menu Types of Page Boundary LinesCollate Duplex2 l Solid Line 3 m Dotted Line Border LineOrig.Orientation a b 1 c Top Edge Top Copying FunctionsFunction Menu a b Continuous ScanCollate DuplexFunction Menu a b Job Finish NoticeCollate Duplex2 On JobFinish Notice a bDestination a b 2 Address Entry Address Book a bFunction Menu a b File Name EntryCollate DuplexFunction Menu a b Print OverrideCollate Duplex4-20 Copying FunctionsOPERATION GUIDE 5 Sending Functions Function Menu a b Original SizeOriginal Size Original Image2 Envelope #10 3 Envelope #9 OthersSending Functions OPERATION GUIDEFunction Menu a b Sending SizeOriginal Size Original Image2 Letter 3 Legal Sending Size a bOthers 2 Envelope #10 3 Envelope #9Function Menu ZoomOriginal Size Original ImageFunction Menu a b Duplex SendingOriginal Size Original ImageWhen placing the original on the optional document processor When placing the original on the platenOriginal Orientation Function Menu a bSending Functions Orig.Orientation a b 1 c Top Edge TopCompleted. is displayed and the screen returns to the basic screen for sendingAdjustable range of image File FormatColor mode Function Menu a b7 Press the OK key Sending Functions8 Specify the destination, and press the Start key to start sending OPERATION GUIDEFunction Menu Original ImageOriginal Size Original ImageFunction Menu a b Adjusting DensityOriginal Size Original ImageScan Resolution a b 3 200x400dpi S.Fin Scan ResolutionFunction Menu a b Original SizeFunction Menu a b Color / Grayscale / Black and White SelectionOriginal Size Original ImageFunction Menu a b Continuous ScanOriginal Size Original ImageFunction Menu a b File Name EntryOriginal Size Original ImageFunction Menu a b Subject and Body EntryOriginal Size Original ImageProcedure using computer WSD ScanProcedure using this machine Send toWSD Scan P Computer02 P Computer03 Cancel Detail1 From Computer ExitFunction Menu a b Job Finish NoticeOriginal Size Original Image9 Press the OK key Sending Functions10 Specify the destination, and press the Start key to start sending 5-22Function Menu FTP Encrypted TXOriginal Size Original ImageSending Functions Sanning Image using Application5-24 OPERATION GUIDEPrinting Documents Stored in USB Memory 6 Document BoxSaving Documents to USB Memory Scan to USB Removing USB MemoryLimitations Printing Documents Stored in USB MemoryPrinting Document Box a bN Store File USB Memoryi Folder-1 Menu Select USB Memory a bStoring Documents Saving Documents to USB Memory Scan to USBDocument Box a b USB Memory a bOPERATION GUIDE Document BoxDocument Box a b Removing USB MemoryUSB Memory a b i Folder-17 Status / Job Cancel Available Status Screens Checking Job StatusStatus / Job Cancel StatusStatus / Job Cancel When complete job name not displayed in detailed information0009 Detail StatusPage When complete job name not displayed in detailed information When complete destination name not displayed in detailed informationStatus / Job Cancel Item / KeyStore Job Status screen Status / Job Cancel When complete job name not displayed in detailed informationDisplay / Key DetailsAvailable Job History Screens Checking Job HistoryDisplaying Print Job Log Status / Job CancelError When complete job name not displayed in detailed informationStatus / Job Cancel 0006 DetailStatus / Job Cancel Displaying Send Job LogStatus 2 Send Job Status 3 Store Job Status PauseWhen complete job name not displayed in detailed information Displaying Store Job LogWhen complete destination name not displayed in detailed information menu appearsError When complete job name not displayed in detailed informationStatus / Job Cancel 0009 DetailDisplaying Job Log History Menu Sending the Job Log HistoryNOTE7 Confirming Current Destination Setting the destinationStatus / Job Cancel Registering DestinationDest. Confirm. a b ExitStatus / Job Cancel Automatic Job Log History TransmissionRegister a b 2 *Address EntryManual Job Log History Transmission Setting E-mail SubjectStatus / Job Cancel JobsJob Log History a b 2 Send History 3 Destination Status / Job CancelExit SubjectPause and Resumption of Jobs Canceling of JobsCheck of Device Status Device/CommunicationStatus / Job Cancel StatusC b Handling the Devices7-22 Status / Job CancelOPERATION GUIDE 8 Default Setting System Menu How to display the Sys. Menu/Count. menu Common SettingsSwitching the Language for Display Language Login User Name L b2 Default Screen 3 Sound Exit Common Settings a bDefault Setting System Menu Sys. Menu/Count. a b 4 User/Job Account 5 User PropertyOptional language Default Setting System MenuMessage display Korean Simplified Chinese Traditional ChineseCommon Settings a b 1 Language Default Screen3 Sound Exit Default Screen a b 1 Status Default Setting System MenuCommon Settings a b 1 Language 2 Default Screen SoundDefault Setting System Menu Sys. Menu/Count. a b 4 User/Job Account 5 User PropertyExit Common Settings a b Display Bright2 Default Screen 3 Sound Exit Display Bright. a b 3 Darker Default Setting System MenuCommon Settings a b Original/Paper Settings2 Default Screen 3 Sound Exit Default Setting System MenuSize EntryX D b 1.97 Default Setting System MenuJ **11.23 OPERATION GUIDE2 Default Screen 3 Sound Exit Orig./Paper Set. a b Common Settings a bDefault Setting System Menu Default Original Size Setup2 Default Screen 3 Sound Exit Common Settings a bDefault Setting System Menu DimensionsOrig./Paper Set. a b Default Setting System Menu2 Def. Orig. Size 3 Custom PaperSize Exit Custom PaperSize a b 2 Cassette 2 Size 3 Cassette 3 SizeDefault Screen Common SettingsDefault Setting System Menu Paper Size and Media Type Setup for CassettesCassette 1 Set. a b Default Setting System Menu2 Cassette 1 Type Exit Cassette 1 Size a b 2 Legala 3 StatementaPaper Size and Media Type Setup for Multi Purpose Tray Default Setting System MenuDescription OPERATION GUIDE2 Default Screen 3 Sound Exit Orig./Paper Set. a b Common Settings a bDefault Setting System Menu 2 Def. Orig. Size 3 Custom PaperSize Exit MP Tray Set. a bPaper Weight Default Setting System MenuPaper types and weights Size EntryY D b 5.832 Default Screen 3 Sound Exit Common Settings a bDefault Setting System Menu Sys. Menu/Count. a b 4 User/Job Account 5 User Property1 Paper Weight 2 Print Density Exit Paper Weight a bDefault Setting System Menu Orig./Paper Set. a b14 Press the OK key. The Print Density menu appears Name Entry Default Setting System MenuOsaka SD Kyocer*S Text2 Default Screen 3 Sound Exit Orig./Paper Set. a b Common Settings a bDefault Setting System Menu Default Paper Source2 Default Screen 3 Sound Exit Orig./Paper Set. a b Common Settings a bDefault Setting System Menu Sys. Menu/Count. a b 4 User/Job Account 5 User PropertySpecial Paper Action Default Setting System MenuDescription 8-242 Default Screen 3 Sound Exit Orig./Paper Set. a b Common Settings a bDefault Setting System Menu Sys. Menu/Count. a b 4 User/Job Account 5 User PropertyCommon Settings a b Preset Limit2 Default Screen 3 Sound Exit Preset Limit D b 1 Default Setting System MenuCommon Settings a b Switching Unit of Measurement2 Default Screen 3 Sound Exit Default Setting System MenuCommon Settings a b Error Handling2 Default Screen 3 Sound Exit Default Setting System Menu2 PaperMismatchErr Exit DuplexPaperError a b Error Handling a b2 Display Error Error Handling a b 1 DuplexPaperErrorExit Function Default a b Function Defaults2 Scan Resolution 3 FAX Resolution Exit Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System MenuContinuous Scan a b Default Setting System Menu2 On Exit2 Scan Resolution 3 FAX Resolution Exit Original Image a b Function Default a bCommon Settings a b 2 Default Screen 3 Sound Exit2 Scan Resolution 3 FAX Resolution Exit Scan Resolution a b Function Default a bDefault Setting System Menu Color mode2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Color Selection a b Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System Menu2 Default Screen 3 Sound Exit Common Settings a bDefault Setting System Menu Zoom2 Scan Resolution 3 FAX Resolution Exit File name Entry A b doc Function Default a bDefault Setting System Menu ABC Text Additional Info. a b2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System Menu2 Scan Resolution 3 FAX Resolution Exit Exit Function Default a bDefault Setting System Menu Collate2 Default Screen 3 Sound Exit Function Default a b Exit Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System MenuDefault Setting System Menu Detail Setting a b2 4 in 1 Layout 3 Border Line Exit 2 in 1 Layout2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Detail Setting a b Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Exit Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Detail Setting a b2 Default Screen 3 Sound Exit Common Settings a bDefault Setting System Menu Border Line2 Scan Resolution 3 FAX Resolution Exit Detail Setting a b Function Default a bDefault Setting System Menu 2 4 in 1 Layout 3 Border Line Exit Orig. Binding a b2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Detail Setting a b Default Setting System Menu2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Default Setting System MenuCommon Settings a b Detail Setting a b2 Default Screen 3 Sound Exit Default Setting System Menu2 Scan Resolution 3 FAX Resolution Exit Detail Setting a b Function Default a bDefault Setting System Menu 2 4 in 1 Layout 3 Border Line Exit2 Default Screen 3 Sound Exit Function Default a b Common Settings a b2 Scan Resolution 3 FAX Resolution Exit Detail Setting a b Default Setting System MenuLogin Operationa b Login OperationCommon Settings a b 2 Default Screen 3 Sound ExitPhoto Processing Copy SettingsDefault Setting System Menu Sys. Menu/Count.a bDefault Setting System Menu Paper SelectionSys. Menu/Count.a b PrinterAuto % Priority Auto Paper SelectionDefault Setting System Menu Sys. Menu/Count.a bCopya b Default Setting System Menu2 Paper Selection 3 AutoPaperSelect Exit Auto % Priority a b 2 OnDefault Setting System Menu Select Key SetSys. Menu/Count.a b PrinterSelect Key Set. a b Default Setting System Menu2 Right Exit LeftDefault Setting System Menu Sending SettingsSelect Key Set 8-62Sys. Menu/Count.a b 7 Copy 8 Printer Default Setting System MenuExit Senda b 2 DestinationCheck Exit Select Key Set. a bDefault Setting System Menu DestinationCheckSys. Menu/Count.a b 7 Copy 8 Printer Exit Senda b7 Press the U or V key to select Off or On Default Setting System MenuOPERATION GUIDE 8-65Default Setting System Menu Document Box SettingsSelect Key Set PrintDefault Setting System Menu Edit Destination = Adjust/Maint ExitSys. Menu/Count.a b Document Box a bThis function is already registered Default Setting System Menu8-68 OPERATION GUIDEEmulation Set Printer SettingsDefault Setting System Menu Selection of emulationSys. Menu/Count.a Default Setting System MenuCopy SendDefault Setting System Menu KPDL Error Rpt a bWhen KPDL Is Selected for Emulation When KPDLAuto Is Selected for EmulationKPDL Error Rpt a b EcoPrintDefault Setting System Menu Alt. Emulation a b 3 DIABLO 4 EPSON LQ-850Default Setting System Menu Override A4/LTREcoPrint 2 OnDefault Setting System Menu DuplexOverride A4/LTR a b 1 Off Sys. Menu/Count.a b 7 CopyDefault Setting System Menu CopiesDuplex 2 Bind Long Edge 3 Bind Short EdgeDefault Setting System Menu OrientationSys. Menu/Count.a b 7 Copy 9 Send Exit Printer a bLF Action FormFeed TimeoutFormFeed TimeOut* b 5 Default Setting System MenuDefault Setting System Menu CR ActionSys. Menu/Count.a b 7 Copy 9 Send Exit Printer a bDefault Setting System Menu Paper Feed ModeSys. Menu/Count.a b 7 Copy 9 Send Exit Printer a bDefault Setting System Menu Paper Feed Mode a bSys. Menu/Count.a CopyPrinting Reports Printing Reports/Sending NoticeDefault Setting System Menu Menu Map Status PageReporta b 2 Admin Rpt Set 3 Result Rpt Set Exit Report Print a b2 Status Page 3 Font List Exit 2 Press the OK key. The Report menu appearsService Status Page Default Setting System MenuPrint Are you sure? z Status Page Yes No2 Send/Box Density 3 Correct. Bk Line Exit Service Setting a b Adjust/Maint. a bDefault Setting System Menu 2 Network Status 3 New Developer Exit2 Admin Rpt Set 3 Result Rpt Set Exit Send Result ReportDefault Setting System Menu Sys. Menu/Count.a bSend Result a b Default Setting System Menu2 FAX Exit E-mail/Folder a b 1 Off 2 On 8-86Copy Denst. Adj Adjustment/MaintenanceAdjust/Maint. a b Default Setting System MenuAdjust/Maint. a b Send/Box DensityDefault Setting System Menu ManualDefault Setting System Menu Correct. Bk LineSys. Menu/Count.a b Document Box Edit Destination ExitAdjust/Maint. a b New DeveloperAdjust/Maint. a b 2 Send/Box Density 3 Correct. Bk Line Exit Service Setting a bNew Developer. Are you sure? Default Setting System MenuYes No OPERATION GUIDEDate/Time Date/TimerCommon Settings a b 2 Default Screen 3 Sound Exit2009 NOTE If you try to change the date/time when a trial application page 8-151 is running, the If you change Date/Time setting, trial functions will be unavailable Default Setting System Menu8-94 OPERATION GUIDECommon Settings a b Date Format2 Default Screen 3 Sound Exit Login User Name L b Login Password Menu Login Date Setting a b8-96 Default Setting System MenuOPERATION GUIDE Common Settings a b Time Zone2 Default Screen 3 Sound Exit Login User Name L b Login Password Menu Login Date Setting a b8-98 Default Setting System MenuOPERATION GUIDE Common Settings a b Summer Time2 Default Screen 3 Sound Exit Login User Name L b Login Password Menu Login Date Setting a b8-100 Default Setting System MenuOPERATION GUIDE Common Settings a b Auto Error Clear2 Default Screen 3 Sound Exit Default Setting System MenuLogin Password Menu Login Timer Setting a b Login User Name L b2 Sleep Timer 3 PanelReset Timer Exit Default Setting System MenuCommon Settings a b Auto Sleep2 Default Screen 3 Sound Exit Login User Name L b2 Default Screen 3 Sound Exit Login User Name L b Exit Common Settings a bLogin Password Menu Login Timer Setting a b 2 Sleep Timer 3 PanelReset Timer Exit2 Default Screen 3 Sound Exit Login User Name L b Common Settings a bLogin Password Menu Login Timer Setting a b 2 Sleep Timer 3 PanelReset Timer ExitCommon Settings a b Auto Panel Reset2 Default Screen 3 Sound Exit Login User Name L b Login Password Menu Login Timer Setting a bCommon Settings a b Auto Panel Reseta b 1 Off2 Default Screen 3 Sound Exit Login User Name L b Login PasswordTimer Setting a b Low Power Timer2 Sleep Timer 3 PanelReset Timer Exit PanelReset TimerD b 5Login User Name L b Unusable TimeLogin Password Menu Login Timer Setting a b 2 Sleep Timer 3 PanelReset Timer Exit2 Default Screen 3 Sound Exit Login User Name L b Common Settings a bLogin Password Menu Login Timer Setting a b 2 Sleep Timer 3 PanelReset Timer Exit Unusable Time a b 7 OffEnd Time Default Setting System MenuHour Current TimeAdding an Individual Destination Editing Destination Address Book/Adding One-Touch Keys= Adjust/Maint Exit Default Setting System MenuEntering Contact Name Detail Default Setting System MenuC b p E-mail Address 4/7 tmaury@kyoceramita.NDetail Default Setting System MenuG FolderSMB Ntid7004Default Setting System Menu Login User Name A b Maury*S ABC Text Login Password A bPath SD3\reportDest. Confirm. a b p Morgan@kyoceramitaN b 0667640000********* b Exit Default Setting System MenuDetail Address Number= Adjust/Maint Exit Edit Destinationa b Adding a GroupDefault Setting System Menu Sys. Menu/Count.a b Document BoxEntering Group Name Entering Group Member l SallyGroup Member a b Default Setting System Menub Morgan G Morgan Menu MenuEditing a Destination Page Default Setting System Menu Adding a Destination on One-touch KeySelect Key No. a b 2 No Exit Addressbook a bSelect Key No. a b Default Setting System Menu2 No Exit Key EditOverwrite. Are you sure? z No Yes No Default Setting System Menu7 Press the OK key. A confirmation screen appears 8-126Login User Name L b Restarting the SystemLogin Password Menu Login Default Setting System MenuLAN Interface Setup Network SetupLogin User Name L b Login PasswordTCP/IP IPv6 Setup TCP/IP IPv4 SetupLogin User Name L b Login Password2 I/F Block Set 3 Security Level Exit Network Setting a b NetWare Setup2 NetWare 3 AppleTalk Exit TCP/IP Settings a b 2 IPv4 Setting 3 IPv6 Setting Exit2 On AppleTalk Setup WSD Scan SetupLogin User Name L b Login Password2 On WSD Print SetupDefault Setting System Menu Network Setting a b2 NetWare 3 AppleTalk Exit WSD-PRINT a b 2 OnDefault Setting System Menu Protocol DetailDefault Setting SSL Setting on pageLogin Password Login User Name L bLogin 2 I/F Block Set 3 Security Level Exit Network Setting a bPort Number D b FTPClient a bTCP/IP Settings a b 2 IPv4 Setting 3 IPv6 Setting Default Setting System MenuNetwork Security SSL SettingLogin User Name L b Login PasswordIPP Security 2 OnDefault Setting System Menu Network Setting a bSystema b 2 I/F Block Set 3 Security Level ExitPage Login Password Login User Name L bLogin 2 I/F Block Set 3 Security Level Exit Network Setting a bDefault Setting System Menu SNMPv3 SettingSecure Protocol a b 2 IPP Security 3 HTTP Security Exit2 On IPSec SettingDefault Setting System Menu Rule Setting a b2 On OPERATION GUIDEUSB Host USB memory slot setting Interface Block SettingLogin User Name L b Login Password Menu LoginPress the U or V key to select I/F Block Set USB Device USB interface settingPress the U or V key to select USB Device USB Device Default Setting System Menu2 Block 8-1481 Network Setting Optional interface Optional interface card settingDefault Setting System Menu SystemDefault Setting System Menu Security Level Security Level setting8-150 OPERATION GUIDEOp Functions Optional FunctionsDefault Setting System Menu OPERATION GUIDE8-152 Default Setting System MenuOPERATION GUIDE This chapter describes cleaning and toner replacement 9 MaintenanceCleaning Toner ContainerCleaning the Machine CleaningGlass Platen MaintenanceIMPORTANT Do not place the drum unit on end MaintenanceOPERATION GUIDE CLEANER HOME POSITION MaintenanceOPERATION GUIDE Toner Container Toner Container ReplacementMaintenance OPERATION GUIDE4 Remove the label from the toner container MaintenanceTurn the lock lever to the lock position Close the front cover OPERATION GUIDEMaintenance Prolonged Non-Use and Moving of the MachineProlonged Non-use Moving the MachineOPERATION GUIDE MaintenanceThis chapter explains how to solve problems with the machine 10 TroubleshootingResponding to Error Messages Solving MalfunctionsTroubleshooting Solving MalfunctionsSymptom CheckpointsSymptom TroubleshootingClean the platen or the document Is the charger wire dirty?Symptom TroubleshootingCheckpoints Corrective ActionsAlphanumeric Responding to Error MessagesTroubleshooting Error MessageError Message TroubleshootingCheckpoints Corrective ActionsError Message TroubleshootingThe job is canceled. Press the OK STOP key to cancel printingError Message TroubleshootingCheckpoints Corrective ActionsError Message Troubleshootingjob is canceled. Press the OK key installed toner containers regionalTroubleshooting Responding to an Error Lamp FlashesSymptom CheckpointsPrecautions with Paper Jams Jam Location IndicatorsClearing Paper Jams Online Help MessagesDuplexer Paper Cassette/Paper FeederTroubleshooting 10-122 Open the duplexer’s cover in front of the machine and remove any jammed paper TroubleshootingOPERATION GUIDE 10-13Troubleshooting Inside the Machine10-14 OPERATION GUIDETroubleshooting Rear CoverOPERATION GUIDE 10-15Troubleshooting Optional Document Processor10-16 OPERATION GUIDEOpen the document processor Remove the jammed original Troubleshooting6 Close the document processor 7 Place the originals OPERATION GUIDE10-18 TroubleshootingOPERATION GUIDE OPERATION GUIDE 11 Management11-1 Job AccountingFirst User Login Administration User Login AdministrationEnabling/Disabling User Login Administration ManagementLogin Password Menu Login Login User Name L b5 User Property 6 Common Settings Exit 2 Job Account. Set 3 Unknown ID Job Exit User Login Set. a b1 *Off User Login3 Netwk Authentic Host NameLogin User Name L b Login/LogoutLogin Password Menu Login LoginAdding a User ManagementDescription Accounting on pagePage OOOOOOOOOOO 5 User Property 6 Common Settings Exit Changing User PropertiesLogin User Name L b Login Password Menu LoginChanging user information Local User List a b l DeviceAdmin Unknown login user name Jobl User1 Menu MenuLogin User Name L b 5 User Property 6 Common Settings ExitLogin Password Menu Login User/Job Accounta b 1 User Login Set Sys. Menu/Count. a bJob Accounting First Job Accounting SetupEnabling/Disabling Job Accounting 5 User Property 6 Common Settings ExitLogin Password Menu Login User/Job Accounta b 1 User Login Set Login User Name L b3 Unknown ID Job Exit Job Account.Set.a b 2 Account. Report 3 Total Accounting Exit Job Accounting a bLogin Login/LogoutWhen the screen to enter the login user name and password appears Account ID5 User Property 6 Common Settings Exit Managing AccountsLogin User Name L b Login Password Menu Login User/Job Accounta b 1 User Login SetPage Login User Name L b 5 User Property 6 Common Settings ExitLogin Password Menu Login User/Job Accounta b 1 User Login Set 6 Default Setting ExitChanging account information 5 User Property 6 Common Settings Exit Managing the Copier/Printer CountsAccount. List a b k UI R&D DEP k Kyoceramita MenuLogin Password Menu Login Login User Name L bUser/Job Accounta b 1 User Login Set 2 Account Report 3 Total Accounting Exit Default Setting a bManagement Restricting the Use of the MachineRestriction Items DetailPage Limit Pages D b 1 - 9999999 **123456*pages Overwrite. Are you sure? 2 User Property 3 Common Settings Exitz k Osaka GUI DESIGN Yes NoLogin Password Menu Login Login User Name L bUser/Job Accounta b 1 User Login Set Exit Default Setting a b11 Press the OK key Management11-26 OPERATION GUIDEAvailable Settings Default Counter LimitManagement DetailLogin User Name L b Common SettingsLogin Password Menu Login User/Job Accounta b 1 User Login Set Sys. Menu/Count. a2 Copy/Print Count 3 Counter Limit Exit Counter Limit a b Default Setting a b2 Print Restrict 3 ScanRest.Other Copy RestrictionD b5 User Property 6 Common Settings Exit Counting the Number of Pages PrintedLogin User Name L b Login Password Menu Login3 Unknown ID Job Exit User/Job Accounta b 1 User Login SetJob Account.Set a b 2 Account. Report 3 Total Accounting Exit Total Accountinga b5 User Property 6 Common Settings Exit Exit Reset counter. Are you sure? z Total JobAccountingLogin User Name L b Login Password Menu Login5 Account List 6 Default Setting Exit Each Job Accounta b User/Job Accounta b 1 User Login Set2 Scanned Pages 3 Counter Reset Exit 3 Unknown ID Job ExitCopy/Print PagesC b Copy1/3 1234567 Limit1234567 Osaka GUI DESIGNa b Exit Reset counter. Are you sure? z k Osaka GUI DESIGN Yes No1 Printed Pages 2 Scanned Pages Management5 User Property 6 Common Settings Exit Printing an Accounting ReportLogin User Name L b Login Password Menu Login3 Unknown ID Job Exit Job Account.Set a b User/Job Accounta b 1 User Login Set2 Account. Report 3 Total Accounting Exit Print Are you sure? z Total JobAccountingSys. Menu/Count.a b 1 Report Checking the Counter3 System Exit CounterManagement Printed Pages C b Copy1/4 12345674 Press the Y or Z key to check the count 11-38Appendix Overview of Optional Equipment Optional EquipmentDocument Processor DP-110 Paper Feeder PF-100Installing the Memory Module Precautions for Handling the Memory ModuleOPERATION GUIDE Appendix-3Verifying the expanded memory Removing the Memory ModuleAppendix-4 OPERATION GUIDEKeys Used Character Entry MethodOPERATION GUIDE Appendix-5File name input Selecting Type of CharactersSymbols OsakaSD3 123 TextEntry mode Entering CharactersEntering Alphabets and Numerals Available charactersLogin User Name a b Kyocer SymbolsEntering Symbols Entry When Select Character Is Selected in Login Operation SettingsCassette PaperOptional paper feeder Multi Purpose tray MP traySupported paper sizes Supported typesNo. of sheets Appendix-10Basic Paper Specifications Basic Paper SpecificationsSpecifications Supported PaperCondition Choosing the Appropriate PaperIngredient Supported Paper SizesMoisture Content Basis WeightOther Paper Specifications SmoothnessAppendix-14 Special PaperOPERATION GUIDE Choosing Special Paper SpecificationsTransparency OHP film CriteriaThick Paper EnvelopesLabel Appendix-16Colored Paper SpecificationsPreprinted Paper Recycled PaperMachine SpecificationsDescription FS-1028MFPFS-1028MFP DescriptionFS-1128MFP OPERATION GUIDEDescription PrinterFS-1028MFP FS-1128MFPDescription ScannerOPERATION GUIDE Appendix-21Document Processor option Environmental SpecificationsDescription DescriptionAuto Form Feed Timeout GlossaryAuto Sleep Mode Default GatewayNetBEUI NetBIOS Extended User Interface EcoPrint ModeEmulation FTPFile Transfer ProtocolPostScript POP3 Post Office ProtocolPPM prints per minute Printer DriverTWAIN Technology Without Any Interested Name TCP/IP IPv6USB Universal Serial Bus2.0 WIA Windows Imaging AcquisitionNumerics IndexAppleTalk Appendix-23 Auto Sleep 3-5, Appendix-23dpi Appendix-23 Duplex 3-14 DHCP Appendix-23Emulation Appendix-24 FTP Appendix-24KPDL Appendix-24 Login 3-6 Logout 3-6Label Appendix-16 NetBEUI Appendix-24 NetWare 8-130, Appendix-24Special Paper 8-24, Appendix-14 Resolution Appendix-19, Appendix-20POP3 Appendix-25 PPM Appendix-25Status Page 8-81, Appendix-25 SMTP Appendix-25TCP/IP Appendix-25 TWAIN Appendix-26OPERATION GUIDE Index-6Page Page First Edition

10 Troubleshooting

This chapter explains how to solve problems with the machine.

Solving Malfunctions

10-2

• Responding to Error Messages

10-5

Clearing Paper Jams

10-11

10-1