Troubleshooting

Troubleshooting

Solving Malfunctions

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative.

Symptom

Checkpoints

Corrective Actions

Reference

Page

 

 

 

 

 

 

 

The operation panel

Is the machine plugged in?

Plug the power cord into an AC

—

does not respond

 

outlet.

 

when the main power

 

 

 

switch is turned on.

 

 

 

 

 

 

 

Pressing the Start key

Is there a message on the

Determine appropriate response to

—

does not produce

Message Display?

the message and respond

 

copies.

 

accordingly.

 

 

 

 

 

 

Is the machine in Sleep

Press the Power key to recover

3-5

 

mode?

the machine from Sleep mode. The

 

 

 

machine will be ready to copy

 

 

 

within 45 seconds.

 

 

 

 

 

Blank sheets are

Are the originals loaded

When placing originals on the

2-44

ejected.

correctly?

platen, place them face-down and

 

 

 

align them with the original size

 

 

 

indicator plates.

 

 

 

 

 

 

 

When placing originals in the

2-46

 

 

optional document processor,

 

 

 

place them face-up.

 

 

 

 

 

Printouts are too light.

Is the machine in Auto

Set the correct density level for

—

 

Density mode?

auto density.

 

 

 

 

 

 

Is the machine in Manual

Select the correct density level.

5-13

 

Density mode?

 

 

 

When changing the default density

—

 

 

 

 

level, adjust the density manually

 

 

 

and choose the desired level.

 

 

 

 

 

 

Is the toner distributed evenly

Shake the toner container from

9-5

 

within the toner container?

side to side about several times.

 

 

 

 

 

 

Is there a message indicating

Replace the toner container.

9-5

 

the addition of toner?

 

 

 

 

 

 

 

Is the paper damp?

Replace the paper with new paper.

2-28

 

 

 

 

 

Is EcoPrint mode enabled?

Disable EcoPrint mode.

4-10

 

 

 

 

Printouts are too dark.

Is the machine in Auto

Set the correct density level for

—

 

Density mode?

auto density.

 

 

 

 

 

 

Is the machine in Manual

Select the correct density level.

5-13

 

Density mode?

 

 

 

When changing the default density

—

 

 

 

 

level, adjust the density manually

 

 

 

and choose the desired level.

 

 

 

 

 

10-2

OPERATION GUIDE

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Kyocera FS-1028MFP Solving Malfunctions, Troubleshooting, Symptom, Checkpoints, Corrective Actions, Reference, Page, 2-44
Page 349 Page 351

FS-1128MFP, FS-1028MFP specifications

The Kyocera FS-1028MFP, FS-1028MFP DP, and FS-1128MFP are multifunctional printer solutions designed to meet the demands of small to medium-sized offices. Each model combines printing, copying, scanning, and faxing capabilities into a single, compact device, ensuring efficient workflow and versatile usage.

One of the standout features of these models is their exceptional print quality, which is achieved through Kyocera's precision technology. With a printing resolution of up to 1200 x 1200 dpi, users can expect sharp text and vibrant graphics, making these units ideal for producing professional documents. The FS-1028MFP offers a print speed of 28 pages per minute (ppm), while the FS-1128MFP can reach 32 ppm, catering to different office productivity needs.

These devices incorporate Kyocera’s durable long-life drum technology. This feature significantly reduces the total cost of ownership as the drum lasts for a remarkable 300,000 pages, minimizing the frequency of replacements. Furthermore, with low-energy consumption due to the efficient design, users can reduce their environmental impact while enjoying reliable performance.

The multifunction capabilities extend beyond basic printing. The FS-1028MFP and FS-1128MFP feature a robust scanning function with color and black-and-white scanning capabilities, enabling users to digitize documents efficiently. The document feeder allows for quick scanning of multi-page documents, a crucial feature for busy offices where time is of the essence.

In addition to basic faxing and copying functions, the FS-1028MFP DP model includes a duplex printing feature, which allows for automatic double-sided printing. This not only saves time but also helps reduce paper consumption, promoting a more eco-friendly approach to office operations.

Connectivity options for these models include USB and network interfaces, making it simple to integrate them into any office environment. The devices are compatible with various operating systems, enhancing their versatility. Advanced security features are also part of the package, ensuring sensitive information remains protected during print and scan operations.

With a user-friendly control panel and intuitive layout, the Kyocera FS-1028MFP, FS-1028MFP DP, and FS-1128MFP provide a seamless user experience that supports the growing demands of modern office environments, delivering quality, efficiency, and cost-effectiveness in one multifunction device.
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