10-8

Troubleshooting

Error Message

Checkpoints

Corrective Actions

Reference

Page

 

 

 

 

 

 

 

Send error.

–

1105: E-mail - The SMTP protocol

 

####

 

setting is turned off. Use COMMAND

 

 

 

CENTER and turn on the SMTP

 

 

 

protocol setting.

 

 

 

Scan to PC (SMB) - SMB setting is

 

 

 

turned off. Use COMMAND CENTER

 

 

 

and turn on the SMB setting.

 

 

 

Scan to PC (FTP) - FTP setting is

 

 

 

turned off. Use COMMAND CENTER

 

 

 

and turn on the FTP setting.

 

 

 

1106: The sender address setting

 

 

 

under E-mail: SMTP is not registered.

 

 

 

Use COMMAND CENTER and

 

 

 

register the sender address.

 

 

 

2101, 2102, 2103, 2201, 2202, 2203,

 

 

 

3101: The network cable is

 

 

 

disconnected or the hub that it is

 

 

 

connected to is not operating

 

 

 

properly. Check the cable and the

 

 

 

hub. Otherwise, the server name or

 

 

 

the host name of the SMTP server is

 

 

 

not set correctly. Use COMMAND

 

 

 

CENTER and register the SMTP

 

 

 

server name and the host name

 

 

 

correctly.

 

 

 

2204: The E-mail size exceeds the

—

 

 

acceptable send data capacity.

 

 

 

Decrease the size or resolution of the

 

 

 

scanned data to be transmitted and

 

 

 

resend the E-mail.

 

 

 

5101, 5102, 5103, 5104, 7102, 720f:

—

 

 

Turn the main power switch off and

 

 

 

back on. If this error occurs several

 

 

 

times, make a note of the displayed

 

 

 

error code and contact your service

 

 

 

representative.(Refer to the

 

 

 

corrective action for the error

 

 

 

message “ An error has occurred.”)

 

 

 

9181: The scanned original exceeds

—

 

 

the acceptable number of pages of

 

 

 

999. Send the excess pages

 

 

 

separately.

 

 

 

 

 

Error occurred.

–

System error has occurred. Turn the

—

Turn the main power

 

main power switch off and on.

 

switch off and on.

 

 

 

 

 

 

 

Incorrect account ID.

–

The Account ID does not match.

—

 

 

Check the registered Account ID.

 

 

 

 

 

10-8

OPERATION GUIDE

Page 355 Page 357
Page 356
Image 356
Kyocera FS-1028MFP Troubleshooting, Error Message, Checkpoints, Corrective Actions, Reference, Page, 10-8, Operation Guide
Page 355 Page 357

FS-1128MFP, FS-1028MFP specifications

The Kyocera FS-1028MFP, FS-1028MFP DP, and FS-1128MFP are multifunctional printer solutions designed to meet the demands of small to medium-sized offices. Each model combines printing, copying, scanning, and faxing capabilities into a single, compact device, ensuring efficient workflow and versatile usage.

One of the standout features of these models is their exceptional print quality, which is achieved through Kyocera's precision technology. With a printing resolution of up to 1200 x 1200 dpi, users can expect sharp text and vibrant graphics, making these units ideal for producing professional documents. The FS-1028MFP offers a print speed of 28 pages per minute (ppm), while the FS-1128MFP can reach 32 ppm, catering to different office productivity needs.

These devices incorporate Kyocera’s durable long-life drum technology. This feature significantly reduces the total cost of ownership as the drum lasts for a remarkable 300,000 pages, minimizing the frequency of replacements. Furthermore, with low-energy consumption due to the efficient design, users can reduce their environmental impact while enjoying reliable performance.

The multifunction capabilities extend beyond basic printing. The FS-1028MFP and FS-1128MFP feature a robust scanning function with color and black-and-white scanning capabilities, enabling users to digitize documents efficiently. The document feeder allows for quick scanning of multi-page documents, a crucial feature for busy offices where time is of the essence.

In addition to basic faxing and copying functions, the FS-1028MFP DP model includes a duplex printing feature, which allows for automatic double-sided printing. This not only saves time but also helps reduce paper consumption, promoting a more eco-friendly approach to office operations.

Connectivity options for these models include USB and network interfaces, making it simple to integrate them into any office environment. The devices are compatible with various operating systems, enhancing their versatility. Advanced security features are also part of the package, ensuring sensitive information remains protected during print and scan operations.

With a user-friendly control panel and intuitive layout, the Kyocera FS-1028MFP, FS-1028MFP DP, and FS-1128MFP provide a seamless user experience that supports the growing demands of modern office environments, delivering quality, efficiency, and cost-effectiveness in one multifunction device.
Top Page Image Contents