Kyocera FS-1128MFP Responding to Error Messages, Alphanumeric, Troubleshooting, Checkpoints, Page

Troubleshooting

Responding to Error Messages

If the control panel displays any of these messages, follow the corresponding procedure.

Alphanumeric

Error Message	Checkpoints		Corrective Actions	Reference
				Page
Load paper in cassette	Is the indicated cassette out	Load paper.		2-29
1.	of paper?
Load paper in MP	Is the paper of the selected	Load the paper in the multi purpose		2-32
Tray.	size loaded in the multi	tray which is of the size and type
	purpose tray?	indicated on the Message Display.
Add toner.	–	Replace the toner container.		9-5
Cannot connect to	–	Press the OK key and check the		—
Authentication Server.		following items:
		•	Registration to Authentication
			Serve
		• Password and computer address
			for Authentication Server
		•	Connection of Network
Cannot duplex print	Did you select a paper size/	Select the available paper type.		3-14
on this paper.	media type that cannot be	Press the OK key to print without			10
	duplex printed?	using Duplex.
Incorrect account ID.	–	This job is canceled because it is		—
Job is canceled.		restricted by Job Accounting. Press
		the OK key.
Close front cover.	Is there any cover which is	Close the cover indicated on the		—
	open?	control panel.
Close Document	Is the document processor	Close the document processor.		—
Processor.	open?
	Is the top cover of the	Close the top cover of the document		2-45
	document processor open?	processor.
Job Accounting	–	The job is canceled. Press the OK		—
restriction exceeded.		key.
Cannot print.
Job Accounting	–	The job is canceled. Press the OK		—
restriction exceeded.		key.
Cannot scan.
Sub address/Polling	–	FAX box is full, and no further storage		—
box limit exceeded.		is available. The job is canceled.
Job is canceled.		Press the OK key.

OPERATION GUIDE 10-5