Chapter 12 Configuring Call Home for the Cisco CSR 1000V

How to Configure Call Home

Configuring Contact Information

Each router must include a contact email address (except if Call Home is enabled in anonymous mode). You can optionally include a phone number, street address, contract ID, customer ID, and site ID.

To assign the contact information, perform the following steps:

SUMMARY STEPS

1.configure terminal

2.call-home

3.contact-email-addr email-address

4.phone-number +phone-number

5.street-address street-address

6.customer-id text

7.site-id text

8.contract-id text

DETAILED STEPS

 

Command or Action

Purpose

Step 1

 

 

configure terminal

Enters global configuration mode.

 

Example:

 

 

Router# configure terminal

 

Step 2

 

 

call-home

Enters the Call Home configuration submode.

 

Example:

 

 

Router(config)# call-home

 

Step 3

 

 

contact-email-addr email-address

Designates your email address. Enter up to 200 characters

 

 

in email address format with no spaces.

 

Example:

 

 

Router(cfg-call-home)# contact-email-addr

 

 

username@example.com

 

Step 4

 

 

phone-number +phone-number

(Optional) Assigns your phone number.

 

 

Note The number must begin with a plus (+) prefix and

 

Example:

may contain only dashes (-) and numbers. Enter up

 

Router(cfg-call-home)# phone-number

to 17 characters. If you include spaces, you must

 

+1-800-555-4567

enclose your entry in quotes (“”).

Step 5

 

 

street-address street-address

(Optional) Assigns your street address where RMA

 

 

equipment can be shipped. Enter up to 200 characters. If

 

Example:

you include spaces, you must enclose your entry in quotes

 

(“”).

 

Router(cfg-call-home)# street-address “1234

 

 

 

Picaboo Street, Any city, Any state, 12345“

 

 

 

 

 

 

Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide

 

 

 

 

 

 

OL-27477-07

 

 

12-7

 

 

 

 

 

Page 139
Image 139
Cisco Systems CSR 1000V manual Configuring Contact Information, Phone-number + phone-number, 12-7