Palm m100 manual Frequently Asked Questions

I tried to do a local HotSync operation, but it did not complete successfully. (continued)

On a Windows computer, try each step in turn:

■Make sure HotSync Manager is running. If it is running, close it, and restart it.

■Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu.

■Make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the HotSync cable.

■Try a lower baud rate setting on the Local tab in the Setup dialog.

■Make sure you aren’t running a program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box.

■Right-click the My Computer icon and select Properties. Click the Device Manager tab and double-click Ports. If there is an exclamation point next to the port where you connected the HotSync cable, you have a device conflict. Refer to the documentation that came with your computer to resolve the conflict.

On a Macintosh, try each step in turn:

■Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window.

■Make sure you selected Local on the Serial Port Settings tab in the HotSync Software Setup window, and that the Local Setup port matches the port where your HotSync cable is connected.

■Try a lower Speed setting on the Serial Port Settings tab.

■Make sure you aren’t running a program, such as America Online, fax or telephony software, or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab.

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