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I cannot launch the HotSync Manager.
I tried to do a local HotSync operation, but it did not complete successfully.
■Make sure you are not running another program, such as America Online, CompuServe, WinFax, or AppleTalk networking that uses the serial port you selected in the Setup dialog box.
■Backup the Palm Desktop software, uninstall it, then reinstall it.
■Make sure your handheld is seated onto the HotSync cable correctly.
■Check the connection between the HotSync cable and the serial port or USB port on your computer.
■Make sure the
■Read the HotSync Log for the user account for which you are performing a HotSync operation.
■Tap the HotSync icon in the Applications Launcher, tap Local above the HotSync icon, and then select Direct Serial from the pick list below the icon.
■Make sure the user name you selected in Palm Desktop software matches the user name assigned to your handheld.
■Make sure the date on your computer matches the date on your handheld.
■Check the conduit settings in Palm Desktop software. See “Customizing HotSync application settings” in Chapter 5 for details.
Appendix B | Page 180 |