When I press the button on the HotSync cable, nothing happens on Palm Desktop software and my handheld times out. (continued)
When I perform a HotSync operation, my information does not transfer to Palm Desktop software.
My handheld appears to freeze when I place it near my computer.
On a Windows computer, check the following:
■If you are experiencing intermittent success, try a lower speed setting on the Local tab in the Setup dialog box in the HotSync Manager.
■Verify there are no COM port conflicts on your computer:
1.From the Start menu, choose Settings, and then choose Control Panel.
2.
3.Click the Device Manager tab.
4.
5.Check each accessory is using a different port.
On a Macintosh, check the following:
■If you are experiencing intermittent success, try a lower speed setting on the Serial Port Setting tab in the HotSync Software Setup window.
■If you have performed a HotSync operation successfully, but you cannot find the data from your handheld on Palm Desktop software, check to see you have the correct user name selected for viewing data.
■On a Windows computer, click the HotSync Manager and choose Custom. Check that all conduits are set to synchronize files.
■On a Macintosh,
Move your handheld away from the computer’s infrared port.
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