Palm m100 manual Appendix B

Appendix B

Frequently Asked

Questions

If you encounter a problem with your Palm™ m100 handheld, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following:

■The README file located in the folder where you installed the Palm™ Desktop software on your Windows computer or on your installation CD for Macintosh users.

■The Helpnote folder located in the folder where you installed the Palm™ Desktop software on your Windows computer (or on your installation CD)

■The Palm Desktop online Help

■The Palm Desktop software for the Macintosh User’s Guide located in the Documentation folder on your installation CD

■The “Palm Support Assistant” knowledgebase, accessible at http://www.palm.com under the Support section

■The most recent Palm m100 handheld HelpNotes on your regional web site

If you are still having problems, contact Technical Support. For US and International telephone numbers, see the Technical Support card that comes with your handheld, or go to www.palm.com.

Note: Thousands of third-party add-on applications have been written for Palm OS® handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.

Page 173 Frequently Asked Questions