How To Use This Manual | Toshiba DK Admin, DK Backup manual

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x	DKAdmin/DKBackup

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Toshiba DK Admin, DK Backup manual How To Use This Manual

Contents

DK Admin/DK Backup Release User Guide 726+,%$ Publication Information Contents Using DKAdmin/DKBackup Backup Menu DKBackup Iii Appendix B DK424 RCTUE/F Upgrade Using DKAdmin Introduction Organization Screen Variations ConventionsViii How To Use This Manual Related Documentation How To Use This Manual Grand Tour Capabilities DKAdmin DKBackup Basic Operations Main Menu DKAdmin DKBackup File Menu Main Menu DKAdmin DKBackup Screen Conventions Screen Conventions Screen Conventions Installing DKAdmin Check System Requirements Power Up DKAdmin PC DKAdmin Hardware Connections From DOS Only PC Optional Make Installation Floppy DisksFrom Windows Type copy *.* a or B and press Enter Windows PC from CD-ROM Install DKAdminWindows PC from Floppy Disks DOS Only PC from CD-ROM DOS Only PC from Floppy Disks Start-up DKAdmin in MS-DOS Run DKAdmin ProgramStart-up DKAdmin under Windows 98, 95 or Windows NT Run DKAdmin Set Windows DKAdmin Program Properties Cmd line C\280ADMIN\DKADMIN.BAT Working C\280ADMIN Usage Full-screen Display toolbar Restore settings on startupFast ROM emulation Dynamic memory allocation Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Installing DKBackup Power Up DKBackup PC DKBackup Hardware Connections Optional Make Installation Floppy Disks Install DKBackup Enter Start-up DKBackup in MS-DOS Run DKBackup ProgramStart-up DKBackup under Windows 3.11, 95, 98 or Windows NT Run DKBackup Set Windows DKBackup Program Properties Cmd line C\280BCKUP\DKBCKUP.BAT Working C\280BCKUP Usage Full-screen Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System To log on to DKAdmin Using DKAdmin/DKBackupDKAdmin Before You Start Logging On DKAdmin Main Menu Options DKBackup To log on to DKBackup Esc Keyboard ConventionsUp/Page Down System Messages Using the Pull-Down MenusError Messages On-Line Help To exit the DKAdmin/DKBackup system Logging Off Logging Off File Menu Quick-start Procedures for Using DKAdminFor an Existing Customer Maintain Customer File To quickly use DKAdmin with a new installation of Strata DKTo access the Maintain Customer File option For a New Customer Message Record exists Wmau To modify a customer record SettingsSelect Customer To delete a customer record Dial DK To access the option To dial a Strata DK to upload/download data About Hangup ConnectionTransfer DK Data Exit Administration Menu DKAdmin To view cabinet diagram View Cabinet DiagramSystem/Station Administration Check Processor Type System/Station Administration To program or update the entire system or an individual port Programming/Updating System Printing Port/Station Information F3 Reset To Default Values. Go Ahead?To print port and station information System Speed Dial Number F7 To set or change available system speed dial numbers Station Port Attributes Ctrl Enter To program or update individual station port attributesSystem LCD Messages F8 To set or change available system LCD messages See Appendix a Connecting to Strata DK HS-OCA Directory Ports 000 to To copy a range of attributesCopy PRG38/PRG39-Flexible Key Assignments Also? To view or change flexible button assignments To copy selected keys to selected ports To view CO line assignments To assign speed dial assignments To assign system messages Saving/Uploading Programmed Data F9To upload programmed data Customer Name PCB Placement Per Program 03 Assignments Printout Examples Did Intercom 202/Port 002 Attributes for Brian No Intercom 202/Port 002 Personal Messages for Brian No Telephone Flexible Button Assignments To access flexible button assignmentsFlexible Button Programming Section To change an assigned button DN Does Not Exist. Please Refer to Program *04 To make assignments to another port Add-On Module Button AssignmentsNo Ports Have Add-on Modules. Do You Want To Add a Port? Port does not have add-on module. Add? Current template copied from port To copy the features from one port to anotherTo change an assigned feature To clear the port DSS Console Button Assignments To reset all keys and return them to their default settingsTo assign more than one speed dial number Attendant Console Flexible Button Assignments To make assignments to another console or console group To edit your attendant console flexible button assignments Are you sure you want to reset flexible keys?To make assignments to another attendant console System Speed Dial Numbers To access speed dial assignmentsSpeed Dial Programming Section To edit system speed dial number assignments Station Speed Dial Numbers To edit station speed dial number assignments ACD Programs ACD AdministrationTo access ACD administration To edit ACD programs To view notes on a program To use the Strata DK’s program files to edit To edit ACD agent programs ACD Agent ProgramsAuto Answer and No Auto Answer Program Administration Section To access a Strata DK program Return to the originally selected program screen View All Programs Download, Edit, UploadTo pull the program data from the DK This operation will modify DN numbers. Go ahead? To edit a programTo print programs Prgall Security Maintenance Section To limit the Strata DK programs a user may edit Program Security Default Levels Strata DK Program Security Security Level Program Title Strata DK Program Security Strata DK Program Security Auto Attendant Prompt/Station Assignments Automatic Preference LCR Schedule Assignments for LCR Plans CO/Line/Station Ringing Assignments DAY 2 12-Second Delay Directory Number Administration Ahead? To set or change detailed information for the PDNs/PhDNs To specify your ringing options To set/change CO Line flexible key assignments DNIS/DID/ANI Line Assignments Dnis AdministrationTo set/change your DNIS/DID/ANI line assignments Field Selection Dnis Number/Name/Ringing/VM-ID AssignmentsTo set/change the Dnis address reference numbers All ports will be reset to default values. Go ahead? Dnis Network Table Assignments Dnis Tenant Lock Assignments Distributed Hunt Group AdministrationTo set/change passwords for station port numbers Upload modified programs to DK now? Call Forward Assignments To set/change the call forward assignments E911/CAMA Trunk Programs R4 Only To edit E911/CAMA trunk programs Follow ~ of To edit E911/CAMA trunk programs above Isdn Programs R4 Only To access Isdn ProgramsTo edit Isdn programs Backup/Restore Data View/Print Data Backup Menu DKBackup To check processor type Backup Data100 Prior to backing up 101 DK System Program File 102 Restore DataTo restore upload a customer’s database Prior to restoring data 103 104 Important! These messages display 105 Baud Rate Selection 106 You will send data to the DK. Are you sure? Upgrading a Customer’s Processor UpgradeStrata DK Processor PCB Upgrade 107 To upgrade the processor 108 109 110 111 Pull Program 03 from DK to Update Customer Database? 112 113 114 To view and print a customer program 115Please select To print a customer program 116 Company General Information System InstallationOptions Menu 117 Reset Colors Screen Type/Color InstallationScreen Mode Color/Monochrome 119 Printer Type SelectionTo change the color of an item System Miscellaneous Variables 120 User Password Level Setup 121 To add users and assign passwords 122 Password Level Menu Access File Menu Password Access Level 123 To delete a user from the DKAdmin/DKBackup system Communications SetupTo change user or password information for an existing user 124 ReIndex Files To display the communication settingsSystem Utilities 125 126 System Connection Configurations Connecting to Strata DKHardware Requirements To check the DKAdmin/DKBackup communications setup PIOU/PIOUS/RSSU/RSIU Setup128 Calling Strata DK Using the Dialer To call Strata DK using the dialer Direct Connection to Strata DK 130 To Make Connection Customer Dialer SetupConnection to Strata DK Via Toshiba Data Interface Units DIU String ATS2=43~~~ATDDYYY Remote Modem Connection to External Modem/TTY Port Communication Setup132 133 134 Modem pool configuration Remote Modem Connection to Modem Pool 136 PC DIU/DIU Modem Pool Connection to Strata DK Modem Voice Call First, then Modem to Modem Connection 138 DIU to DIU Connection, then Modem to Modem Connection DIU string ATS2=43~~~ATDDXXX 140 PDIU-DS Modem Pool Installation 141 142 External Maintenance Modem InstallationATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 &Y0 CR See Note 1 above 143 144 Upgrading to RCTUE/F DK424 RCTUE/F Upgrade Using DKAdminOff-site Upgrade 145 To do an on-site upgrade On-Site Upgrade146 147 148 Upgrading Strata DK Systems to DK424 Release 149 DK424 Release 4.0 Upgrade Procedure 150 Upgrading Strata DK Systems to DK424 Release 151 152 Label 153 ROM Removal DK424 Release 4.0 Upgrade Programming Example 154 Before the Upgrade After the Upgrade 155 System/Station Administration 156 Program Changes Before/After Release 4.0 Upgrade 157 158 Programs *04, 05 159 160 Program *33 Index 161 162 163 164 10-1,158 10-2,158 10-3,158 10-4,158 33, 159 38/39 16542-1,160 42-2,160 71-0,108 TTY port, 105, 108, 129, 132, 141 166Page Item Number 4 0 1 6 1 5 Part Number D K a U G a D B K P V C