DK424 Release 4.0 Upgrade Procedure, 150 | Toshiba DK Admin manual

DK424 Release 4.0 Upgrade Procedure –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

DK424 Release 4.0 Upgrade Procedure

1.Using DKAdmin or DKBackup Release 4.0, download the customer data from the currently installed processor. Save this “Customer” data as a backup in case you must re- install the current processor and/or processor ROM/Flash memory release level.

Note You must use DKAdmin or DKBackup Release 4.0 for this procedure. Prior releases of these programs do not provide DK Release 4.0 Upload/Download/Upgrade capabilities.

2. Using DKAdmin or DKBackup, create a new customer for the upgrade.

Important! When creating the new customer, select the currently installed processor type and release level—not the R4.0 Release level.

3.Using DKAdmin or DKBackup, select the customer created in Step 2 (not Step 1).

4.Start the upgrade procedure, using the Upgrade (F5) function from the “Backup/Restore Data” menu.

5.Choose Yes when prompted to Backup From DK First.

6.After the current data is downloaded, follow the DKAdmin/DKBackup screen instructions to change the processor and/or ROMs/flash memory and reinitialize. The procedure for changing ROMs and flash memory is provided in figures on the following pages of this appendix.

Important! When changing the processor and ROM/flash memory for the “Upgrade to” processsor, you can add one RSIU to complete the upgrade at 9600 bps. However:

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Do not add a new station or Tie/DID line PCBs.

Do not change the order in which the PCBs are installed in the slots.

Be sure to reinitialize the “Upgrade to” processor twice and set the DK TTY port with Programs 76 and 03.

7.Continue with the upgrade procedure as prompted by the DKAdmin or DKBackup screens until the process is complete.

Note An upgrade example, “DK424 Release 4.0 Upgrade Programming Example” on Page 154, describes what changes take place in the customer data during the DKAdmin/DKBackup upgrade procedure to make the upgrade transparent to the end user.

150	DKAdmin/DKBackup

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Toshiba DK Admin, DK Backup manual DK424 Release 4.0 Upgrade Procedure, 150

Contents

DK Admin/DK Backup Release User Guide 726+,%$ Publication Information Contents Using DKAdmin/DKBackup Backup Menu DKBackup Iii Appendix B DK424 RCTUE/F Upgrade Using DKAdmin Introduction Organization Screen Variations ConventionsViii How To Use This Manual Related Documentation How To Use This Manual Grand Tour Capabilities DKAdmin DKBackup Basic Operations Main Menu DKAdmin DKBackup File Menu Main Menu DKAdmin DKBackup Screen Conventions Screen Conventions Screen Conventions Installing DKAdmin Check System Requirements Power Up DKAdmin PC DKAdmin Hardware Connections Optional Make Installation Floppy Disks From WindowsFrom DOS Only PC Type copy *.* a or B and press Enter Windows PC from CD-ROM Install DKAdminWindows PC from Floppy Disks DOS Only PC from CD-ROM DOS Only PC from Floppy Disks Run DKAdmin Program Start-up DKAdmin under Windows 98, 95 or Windows NTStart-up DKAdmin in MS-DOS Run DKAdmin Set Windows DKAdmin Program Properties Cmd line C\280ADMIN\DKADMIN.BAT Working C\280ADMIN Usage Full-screen Display toolbar Restore settings on startupFast ROM emulation Dynamic memory allocation Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Installing DKBackup Power Up DKBackup PC DKBackup Hardware Connections Optional Make Installation Floppy Disks Install DKBackup Enter Run DKBackup Program Start-up DKBackup under Windows 3.11, 95, 98 or Windows NTStart-up DKBackup in MS-DOS Run DKBackup Set Windows DKBackup Program Properties Cmd line C\280BCKUP\DKBCKUP.BAT Working C\280BCKUP Usage Full-screen Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Using DKAdmin/DKBackup DKAdminTo log on to DKAdmin Before You Start Logging On DKAdmin Main Menu Options DKBackup To log on to DKBackup Esc Keyboard ConventionsUp/Page Down Using the Pull-Down Menus Error MessagesSystem Messages On-Line Help To exit the DKAdmin/DKBackup system Logging Off Logging Off File Menu Quick-start Procedures for Using DKAdminFor an Existing Customer To quickly use DKAdmin with a new installation of Strata DK To access the Maintain Customer File optionMaintain Customer File For a New Customer Message Record exists Wmau Settings Select CustomerTo modify a customer record To delete a customer record Dial DK To access the option To dial a Strata DK to upload/download data Hangup Connection Transfer DK DataAbout Exit Administration Menu DKAdmin View Cabinet Diagram System/Station AdministrationTo view cabinet diagram Check Processor Type System/Station Administration To program or update the entire system or an individual port Programming/Updating System Printing Port/Station Information F3 Reset To Default Values. Go Ahead?To print port and station information System Speed Dial Number F7 To set or change available system speed dial numbers To program or update individual station port attributes System LCD Messages F8Station Port Attributes Ctrl Enter To set or change available system LCD messages See Appendix a Connecting to Strata DK HS-OCA Directory Ports 000 to To copy a range of attributesCopy PRG38/PRG39-Flexible Key Assignments Also? To view or change flexible button assignments To copy selected keys to selected ports To view CO line assignments To assign speed dial assignments To assign system messages Saving/Uploading Programmed Data F9To upload programmed data Customer Name PCB Placement Per Program 03 Assignments Printout Examples Did Intercom 202/Port 002 Attributes for Brian No Intercom 202/Port 002 Personal Messages for Brian No To access flexible button assignments Flexible Button Programming SectionTelephone Flexible Button Assignments To change an assigned button DN Does Not Exist. Please Refer to Program *04 Add-On Module Button Assignments No Ports Have Add-on Modules. Do You Want To Add a Port?To make assignments to another port Port does not have add-on module. Add? To copy the features from one port to another To change an assigned featureCurrent template copied from port To clear the port DSS Console Button Assignments To reset all keys and return them to their default settingsTo assign more than one speed dial number Attendant Console Flexible Button Assignments To make assignments to another console or console group To edit your attendant console flexible button assignments Are you sure you want to reset flexible keys?To make assignments to another attendant console To access speed dial assignments Speed Dial Programming SectionSystem Speed Dial Numbers To edit system speed dial number assignments Station Speed Dial Numbers To edit station speed dial number assignments ACD Administration To access ACD administrationACD Programs To edit ACD programs To view notes on a program To use the Strata DK’s program files to edit To edit ACD agent programs ACD Agent ProgramsAuto Answer and No Auto Answer Program Administration Section To access a Strata DK program Return to the originally selected program screen View All Programs Download, Edit, UploadTo pull the program data from the DK This operation will modify DN numbers. Go ahead? To edit a programTo print programs Prgall Security Maintenance Section To limit the Strata DK programs a user may edit Program Security Default Levels Strata DK Program Security Security Level Program Title Strata DK Program Security Strata DK Program Security Auto Attendant Prompt/Station Assignments Automatic Preference LCR Schedule Assignments for LCR Plans CO/Line/Station Ringing Assignments DAY 2 12-Second Delay Directory Number Administration Ahead? To set or change detailed information for the PDNs/PhDNs To specify your ringing options To set/change CO Line flexible key assignments DNIS/DID/ANI Line Assignments Dnis AdministrationTo set/change your DNIS/DID/ANI line assignments Field Selection Dnis Number/Name/Ringing/VM-ID AssignmentsTo set/change the Dnis address reference numbers All ports will be reset to default values. Go ahead? Dnis Network Table Assignments Distributed Hunt Group Administration To set/change passwords for station port numbersDnis Tenant Lock Assignments Upload modified programs to DK now? Call Forward Assignments To set/change the call forward assignments E911/CAMA Trunk Programs R4 Only To edit E911/CAMA trunk programs Follow ~ of To edit E911/CAMA trunk programs above Isdn Programs R4 Only To access Isdn ProgramsTo edit Isdn programs Backup/Restore Data View/Print Data Backup Menu DKBackup Backup Data 100To check processor type Prior to backing up 101 DK System Program File Restore Data To restore upload a customer’s database102 Prior to restoring data 103 104 Important! These messages display 105 Baud Rate Selection 106 You will send data to the DK. Are you sure? Upgrade Strata DK Processor PCB UpgradeUpgrading a Customer’s Processor 107 To upgrade the processor 108 109 110 111 Pull Program 03 from DK to Update Customer Database? 112 113 114 115 Please selectTo view and print a customer program To print a customer program 116 System Installation Options MenuCompany General Information 117 Screen Type/Color Installation Screen ModeReset Colors Color/Monochrome 119 Printer Type SelectionTo change the color of an item System Miscellaneous Variables 120 User Password Level Setup 121 To add users and assign passwords 122 Password Level Menu Access File Menu Password Access Level 123 Communications Setup To change user or password information for an existing userTo delete a user from the DKAdmin/DKBackup system 124 To display the communication settings System UtilitiesReIndex Files 125 126 System Connection Configurations Connecting to Strata DKHardware Requirements To check the DKAdmin/DKBackup communications setup PIOU/PIOUS/RSSU/RSIU Setup128 Calling Strata DK Using the Dialer To call Strata DK using the dialer Direct Connection to Strata DK 130 Customer Dialer Setup Connection to Strata DK Via Toshiba Data Interface UnitsTo Make Connection DIU String ATS2=43~~~ATDDYYY Remote Modem Connection to External Modem/TTY Port Communication Setup132 133 134 Modem pool configuration Remote Modem Connection to Modem Pool 136 PC DIU/DIU Modem Pool Connection to Strata DK Modem Voice Call First, then Modem to Modem Connection 138 DIU to DIU Connection, then Modem to Modem Connection DIU string ATS2=43~~~ATDDXXX 140 PDIU-DS Modem Pool Installation 141 142 External Maintenance Modem InstallationATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 &Y0 CR See Note 1 above 143 144 DK424 RCTUE/F Upgrade Using DKAdmin Off-site UpgradeUpgrading to RCTUE/F 145 To do an on-site upgrade On-Site Upgrade146 147 148 Upgrading Strata DK Systems to DK424 Release 149 DK424 Release 4.0 Upgrade Procedure 150 Upgrading Strata DK Systems to DK424 Release 151 152 Label 153 ROM Removal DK424 Release 4.0 Upgrade Programming Example 154 Before the Upgrade After the Upgrade 155 System/Station Administration 156 Program Changes Before/After Release 4.0 Upgrade 157 158 Programs *04, 05 159 160 Program *33 Index 161 162 163 164 165 42-1,160 42-2,16010-1,158 10-2,158 10-3,158 10-4,158 33, 159 38/39 71-0,108 TTY port, 105, 108, 129, 132, 141 166Page Item Number 4 0 1 6 1 5 Part Number D K a U G a D B K P V C