Toshiba DK Backup, DK Admin manual Index, 161

Index

A

ACD administration, 70 agent programs, 72

edit ACD programs, 70 edit agent programs, 72 view notes on program, 71, 75

ACD/DID assignments, 114 add-on-module

change assigned feature, 64 clear port, 64

copy feature, 64 edit assignments, 63

make assignments to another port, 63 administration

ACD, 70 administration menu, 43 directory number, 85 distributed hunt group, 92 DNIS, 89

download data, 74 edit data, 74 program, 73 station, 44 system, 44 upload data, 74 view all programs, 74

after connect string, 38, 131– 133, 135, 137 assignments

add-on-module buttons, 63 attendant console buttons, 66 call forward, 93

CO line, 55 ringing, 93

distributed hunt group, 92

DNIS

network table, 91 number/name/ringing/VM-ID,90

tenant lock, 92 DNIS/DID ringing, 93 DNIS/DID/ANI line, 89 DSS console buttons, 65 flexible buttons, 54, 61 maintain directory numbers, 85 speed dial, 55

system messages, 56 attendant console

assigning features to another console, 67 edit flexible buttons, 67

flexible button assignments, 66 key default settings, 67

reset keys, 67 attributes

copy a range, 53 definitions, 50 program/update, 49

B

background char, 121 backup

data, 100 menu, 99

backup/restore option, 99

check processor type option, 100 basic operations, 2

baud rate

serial port, 124, 128 baud rate (serial port), 105 before you start, 27 button assignment

attendant console, 66 DSS console, 65 flexible, 61, 88

Index 161