–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Security Maintenance Section

Table 6

Strata DK Program Security (continued)

 

 

 

 

 

Strata DK

Security Level

Program Title

 

Program

 

 

 

 

09

8

Auto Attendant Prompt/Station Assignments

 

 

 

 

 

10-1

8

System Assignments

 

 

 

 

 

10-2

8

System Assignments

 

 

 

 

 

10-3

8

System Assignments

 

 

 

 

 

10-4

5

ACD Parameters

 

 

 

 

 

11

5

ACD Timing Assignments

 

 

 

 

 

12

8

System Assignments - Basic Timing

 

 

 

 

 

13

8

Defining the Message Center

 

 

 

 

 

14-0

5

ACD CO Line Assignments

 

 

 

 

 

14-1

5

ACD Agent Identification Code Assignments

 

 

 

 

 

14-2

5

ACD Supervisor Passwords

 

 

 

 

 

14-3

5

Announcement/Music Port Assignments

 

 

 

 

 

14-4

5

Overall Queue Time Out Destination

 

 

 

 

 

14-5

5

Overflow Operation/Destination Assignments

 

 

 

 

 

14-6

5

End of Shift Service Destination

 

 

 

 

 

14-71

5

Queue Size for Alarm (Immediate)

 

 

 

 

 

14-72

5

Queue Size for Alarm 1 (Timed)

 

 

 

 

 

14-73

5

Queue Time for Alarm 2 (Timed)

 

 

 

 

 

14-8

5

Alarm Pattern Assignments

 

 

 

 

 

14-9

5

Stroke Count Assignments

 

 

 

 

 

15

8

Assigning DP/DTMF, Tenant Service To Individual CO Line

 

 

 

 

 

16

8

Assign CO Line Groups (Dial 9 or 001~816)

 

 

 

 

 

17

8

DID/TIE Line Options

 

 

 

 

 

18

5

Agent ID Code Name for MIS Assignments

 

 

 

 

 

19

8

Alternate Background Music (BGM) Slot Identification

 

 

 

 

 

20

8

DIgital Data Port Configuration

 

 

 

 

 

21

8

Modem Pool Port Assignments

 

 

 

 

 

22

8

Data Interface Unit (DIU) Station Hunting (Data Calls Only)

 

 

 

 

 

23

8

Primary Auto Attendant Announcement Device Assignments

 

 

 

 

 

24

8

Secondary Auto Attendant Announcement Device Assignments

 

 

 

 

 

25-1

8

Incoming Auto Attendant Call Overflow Time

 

 

 

 

 

26

5

Built-In Auto Attendant Camp-On Busy Time

 

 

 

 

 

27

5

Digital Telephone Handset Receiver Volume Level

 

 

 

 

 

28

8

DSS Console/Attendant Telephone Assignments

 

 

 

 

 

29

5

DSS Console Button Assignments

 

 

 

 

Administration Menu (DKAdmin)

81

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Toshiba DK Backup, DK Admin manual Auto Attendant Prompt/Station Assignments