Toshiba DK Backup, DK Admin manual Message Record exists

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Maintain Customer File

➤To create a customer record or upgrade a customer’s processor

1.Press Ins to insert a record. A blank Customer File Maintenance Screen displays (shown right).

2.See Table 2 for a description of the fields on this screen. Press Enter after each entry.

Table 2	Customer File Maintenance Screen Fields
Field		Description
Customer ID		Enter a unique customer ID, using up to eight alphanumeric characters. If you
		attempt to enter an existing customer ID code, the system displays an error
		message: Record exists.
Customer Name		Enter the full customer name.
Address		Enter the customer’s street address.
Address		The second address line may be used to enter a suite or PO number.
City, State, Zip		Enter the customer’s city, state and ZIP code.
Country Code		Enter the three character country code.
Contact Name		Enter a contact name, as applicable.
Country Ph. Code		Enter the three character foreign country telephone code.
Phone No., Ext		Enter the customer telephone number (of the customer contact), including area
		code, and extension. This telephone number does not automatically dial out
		when using the Dial DK option and is only used as a reference for the customer
		telephone number.
DIU String		The first part of the DIU string is automatically entered. You must enter the
		extension number (XXXX) of the DIU (modem pool or TTY PDIU-DS) after the
		ATDD option. This string is used when DIUs are used to connect DKAdmin/
		DKBackup to the DK TTY port (see Figure 18 on Page 132 and Figure 20 on
		Page 135). The DIU String is sent to the DIU when pressing F2 or F3 from the
		Custom List screen of the Dial DK option.
Modem Dial String		Enter the complete modem string number when modems are used to connect to:
		an external modem connected to the TTY port, or the RMDS or IMDU built-in
		modems (see Figures 18 ~ 22 on Pages 132 ~ 139). This string is sent when
		using (F3)–DID/DIU/modem, (F4)–modem initial + modem dial string, or (F5)–
		modem dial string only .

File Menu 37