Remote Modem Connection to External Modem/TTY Port –––––––––––––––––––––––––––––––––––––––––––––––

Remote Modem Connection to External

Modem/TTY Port

PC COM Port

External Modem or

Built-in to PC Modem

 

 

 

CO Line

PPTC25MDM

 

Remote

 

(yellow)

 

 

 

 

Modem

Public

 

 

 

 

 

 

Telephone

 

 

 

Network

External

DK Backup/Admin

 

 

 

 

Modem

Personal Computer

 

 

Turn off data compression.

 

 

 

Customer Strata DK

RSSU,RSIU, RSIS,

TSIU, or WISU

PIOU, PIOUS

(SW3 – TTY Position)

TTY

Port

0920

3 Pair Modular Cord

(Telephone type, cross-pinned)

Standard PC/

CO Line or RSTU Port

Modem Cable

(assigned to ring modem)

External modem must have the following AT commands set:

(S0=1, B1,E0,L2,M1,Q1,V1,X4,Y0,&C1,&D2,&G0) Turn off data compression.

Figure 18 DKAdmin/DKBackup PC Remote Modem Connected to Strata DK External Modem/TTY Port (Direct Modem to Modem Call)

Communication Setup

(See Communication Setup in Chapter 8 – Options Menu .)

Use default values for direct modem init. If using a fax/modem, you may have to include &Q6 or &K0 into the modem initialization string to turn off data compression.

Customer Dialer Setup

DIU string: (nothing)

Modem string: ATDTX...X

(X...X is the telephone number of CO line that rings the external modem).

After connect string: DK Security Code (optional)

To Make Connection

1.From the File Menu select the Dial DK and press Enter.

2.Highlight customer.

3.Press F4; DKAdmin/DKBackup causes remote modem to go off-hook and dial the external modem. (The Modem Initialization String and the Modem String will be sent from the DKAdmin/DKBackup COM port.)

Note You may press F5 in this step to send the customer modem string only and not the modem initialization string.

4.After remote modem and external modem establish communications (handshake), DKAdmin/DKBackup will flash back to the DK Dial Option. At this point you may proceed with DKAdmin/DKBackup.

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DKAdmin/DKBackup

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Toshiba DK Admin, DK Backup manual Remote Modem Connection to External Modem/TTY Port, Communication Setup, 132