Related Documentation, How To Use This Manual | Toshiba DK Backup

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Related Documentation

Related Documentation

The following documents can be used to reference more information about the Strata DK systems.

♦Strata DK Programming Manual provides all instructions necessary to program the system and system record sheets.

♦Strata DK Installation & Maintenance Manual provides installation instructions for configuring and installing the Strata DK14, DK16e, DK40 and DK424. It also includes T1/DS-1 interface installation and configuration instructions and fault finding provides flowcharts to troubleshoot the systems, and user guides for stations and peripherals. An ACD Section provides instructions for installing ACD into the Strata DK424 and includes all ACD programming instructions and record sheets.

♦Strata DK Library CD-ROM – contains all current Strata DK documentation and enables you to view, print, navigate and search publications.

How To Use This Manual

You can use this guide in a variety of ways, depending on your level of experience with the system and your assigned password level.

If you are a new user of DKAdmin/DKBackup, you should attempt to read this entire guide. It introduces you to all the features and procedures of the system and will enable you to begin working with DKAdmin/DKBackup quickly.

If you are proficient in using DKAdmin/DKBackup, you may still have questions from time- to-time about a particular function or procedure. Use the Index to locate a subject or item that you may have questions about, or scan the Contents.

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Toshiba DK Backup, DK Admin manual Related Documentation, How To Use This Manual

Contents

726+,%$ DK Admin/DK Backup Release User Guide Publication Information Contents Using DKAdmin/DKBackup Iii Backup Menu DKBackup Appendix B DK424 RCTUE/F Upgrade Using DKAdmin Organization Introduction Conventions Screen VariationsViii Related Documentation How To Use This Manual How To Use This Manual Capabilities Grand Tour Basic Operations DKAdmin DKBackup Main Menu DKAdmin DKBackup File Menu Screen Conventions Main Menu DKAdmin DKBackup Screen Conventions Screen Conventions Check System Requirements Installing DKAdmin DKAdmin Hardware Connections Power Up DKAdmin PC From Windows Optional Make Installation Floppy DisksFrom DOS Only PC Type copy *.* a or B and press Enter Install DKAdmin Windows PC from CD-ROMWindows PC from Floppy Disks DOS Only PC from Floppy Disks DOS Only PC from CD-ROM Start-up DKAdmin under Windows 98, 95 or Windows NT Run DKAdmin ProgramStart-up DKAdmin in MS-DOS Run DKAdmin Cmd line C\280ADMIN\DKADMIN.BAT Working C\280ADMIN Set Windows DKAdmin Program Properties Display toolbar Restore settings on startup Usage Full-screenFast ROM emulation Dynamic memory allocation Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Installing DKBackup DKBackup Hardware Connections Power Up DKBackup PC Optional Make Installation Floppy Disks Install DKBackup Enter Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT Run DKBackup ProgramStart-up DKBackup in MS-DOS Run DKBackup Cmd line C\280BCKUP\DKBCKUP.BAT Working C\280BCKUP Set Windows DKBackup Program Properties Usage Full-screen Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System DKAdmin Using DKAdmin/DKBackupTo log on to DKAdmin Before You Start Logging On DKAdmin Main Menu Options To log on to DKBackup DKBackup Keyboard Conventions EscUp/Page Down Error Messages Using the Pull-Down MenusSystem Messages On-Line Help Logging Off To exit the DKAdmin/DKBackup system Logging Off Quick-start Procedures for Using DKAdmin File MenuFor an Existing Customer To access the Maintain Customer File option To quickly use DKAdmin with a new installation of Strata DKMaintain Customer File For a New Customer Message Record exists Wmau Select Customer SettingsTo modify a customer record To delete a customer record Dial DK To dial a Strata DK to upload/download data To access the option Transfer DK Data Hangup ConnectionAbout Exit Administration Menu DKAdmin System/Station Administration View Cabinet DiagramTo view cabinet diagram Check Processor Type System/Station Administration Programming/Updating System To program or update the entire system or an individual port Reset To Default Values. Go Ahead? Printing Port/Station Information F3To print port and station information To set or change available system speed dial numbers System Speed Dial Number F7 System LCD Messages F8 To program or update individual station port attributesStation Port Attributes Ctrl Enter To set or change available system LCD messages See Appendix a Connecting to Strata DK HS-OCA Directory To copy a range of attributes Ports 000 toCopy PRG38/PRG39-Flexible Key Assignments Also? To copy selected keys to selected ports To view or change flexible button assignments To assign speed dial assignments To view CO line assignments Saving/Uploading Programmed Data F9 To assign system messagesTo upload programmed data Printout Examples Customer Name PCB Placement Per Program 03 Assignments Did Intercom 202/Port 002 Attributes for Brian No Intercom 202/Port 002 Personal Messages for Brian No Flexible Button Programming Section To access flexible button assignmentsTelephone Flexible Button Assignments To change an assigned button DN Does Not Exist. Please Refer to Program *04 No Ports Have Add-on Modules. Do You Want To Add a Port? Add-On Module Button AssignmentsTo make assignments to another port Port does not have add-on module. Add? To change an assigned feature To copy the features from one port to anotherCurrent template copied from port To clear the port To reset all keys and return them to their default settings DSS Console Button AssignmentsTo assign more than one speed dial number To make assignments to another console or console group Attendant Console Flexible Button Assignments Are you sure you want to reset flexible keys? To edit your attendant console flexible button assignmentsTo make assignments to another attendant console Speed Dial Programming Section To access speed dial assignmentsSystem Speed Dial Numbers To edit system speed dial number assignments To edit station speed dial number assignments Station Speed Dial Numbers To access ACD administration ACD AdministrationACD Programs To edit ACD programs To use the Strata DK’s program files to edit To view notes on a program ACD Agent Programs To edit ACD agent programsAuto Answer and No Auto Answer To access a Strata DK program Program Administration Section View All Programs Download, Edit, Upload Return to the originally selected program screenTo pull the program data from the DK To edit a program This operation will modify DN numbers. Go ahead?To print programs Prgall To limit the Strata DK programs a user may edit Security Maintenance Section Strata DK Program Security Security Level Program Title Program Security Default Levels Strata DK Program Security Strata DK Program Security Auto Attendant Prompt/Station Assignments Automatic Preference LCR Schedule Assignments for LCR Plans CO/Line/Station Ringing Assignments DAY 2 12-Second Delay Directory Number Administration To set or change detailed information for the PDNs/PhDNs Ahead? To specify your ringing options To set/change CO Line flexible key assignments Dnis Administration DNIS/DID/ANI Line AssignmentsTo set/change your DNIS/DID/ANI line assignments Dnis Number/Name/Ringing/VM-ID Assignments Field SelectionTo set/change the Dnis address reference numbers Dnis Network Table Assignments All ports will be reset to default values. Go ahead? To set/change passwords for station port numbers Distributed Hunt Group AdministrationDnis Tenant Lock Assignments Upload modified programs to DK now? To set/change the call forward assignments Call Forward Assignments E911/CAMA Trunk Programs R4 Only To edit E911/CAMA trunk programs Follow ~ of To edit E911/CAMA trunk programs above To access Isdn Programs Isdn Programs R4 OnlyTo edit Isdn programs View/Print Data Backup/Restore Data Backup Menu DKBackup 100 Backup DataTo check processor type Prior to backing up DK System Program File 101 To restore upload a customer’s database Restore Data102 Prior to restoring data 103 Important! These messages display 104 Baud Rate Selection 105 You will send data to the DK. Are you sure? 106 Strata DK Processor PCB Upgrade UpgradeUpgrading a Customer’s Processor 107 108 To upgrade the processor 109 110 111 112 Pull Program 03 from DK to Update Customer Database? 113 114 Please select 115To view and print a customer program To print a customer program 116 Options Menu System InstallationCompany General Information 117 Screen Mode Screen Type/Color InstallationReset Colors Color/Monochrome Printer Type Selection 119To change the color of an item 120 System Miscellaneous Variables 121 User Password Level Setup 122 To add users and assign passwords 123 Password Level Menu Access File Menu Password Access Level To change user or password information for an existing user Communications SetupTo delete a user from the DKAdmin/DKBackup system 124 System Utilities To display the communication settingsReIndex Files 125 126 Connecting to Strata DK System Connection ConfigurationsHardware Requirements PIOU/PIOUS/RSSU/RSIU Setup To check the DKAdmin/DKBackup communications setup128 To call Strata DK using the dialer Calling Strata DK Using the Dialer 130 Direct Connection to Strata DK Connection to Strata DK Via Toshiba Data Interface Units Customer Dialer SetupTo Make Connection DIU String ATS2=43~~~ATDDYYY Communication Setup Remote Modem Connection to External Modem/TTY Port132 133 134 Remote Modem Connection to Modem Pool Modem pool configuration 136 Voice Call First, then Modem to Modem Connection PC DIU/DIU Modem Pool Connection to Strata DK Modem 138 DIU string ATS2=43~~~ATDDXXX DIU to DIU Connection, then Modem to Modem Connection 140 141 PDIU-DS Modem Pool Installation External Maintenance Modem Installation 142ATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 &Y0 CR See Note 1 above 143 144 Off-site Upgrade DK424 RCTUE/F Upgrade Using DKAdminUpgrading to RCTUE/F 145 On-Site Upgrade To do an on-site upgrade146 147 148 149 Upgrading Strata DK Systems to DK424 Release 150 DK424 Release 4.0 Upgrade Procedure 151 Upgrading Strata DK Systems to DK424 Release Label 152 ROM Removal 153 154 DK424 Release 4.0 Upgrade Programming Example 155 Before the Upgrade After the Upgrade 156 System/Station Administration 157 Program Changes Before/After Release 4.0 Upgrade Programs *04, 05 158 159 Program *33 160 161 Index 162 163 164 42-1,160 42-2,160 16510-1,158 10-2,158 10-3,158 10-4,158 33, 159 38/39 71-0,108 166 TTY port, 105, 108, 129, 132, 141Page Item Number 4 0 1 6 1 5 Part Number D K a U G a D B K P V C