Backup Menu DKBackup, Iii | Toshiba DK Backup, DK Admin manual

Speed Dial Programming Section	68
System Speed Dial Numbers	68
Station Speed Dial Numbers	69
ACD Administration	70
ACD Programs	70
ACD Agent Programs	72
Program Administration Section	73
View All Programs (Download, Edit, Upload)	74
Security Maintenance Section	77
Program Security (Default Levels)	78
Directory Number Administration	85
DNIS Administration	89
DNIS/DID/ANI Line Assignments	89
DNIS Number/Name/Ringing/VM-ID Assignments	90
DNIS Network Table Assignments	91
DNIS Tenant Lock Assignments	92
Distributed Hunt Group Administration	92
Call Forward Assignments	93
E911/CAMA Trunk Programs (R4 Only)	94
ISDN Programs (R4 Only)	97
Backup/Restore Data	98
View/Print Data	98
Chapter 7 – Backup Menu (DKBackup)
Check Processor Type	100
Backup Data	100
Restore Data	102
Upgrade	107
Upgrading a Customer’s Processor	107
Strata DK Processor PCB Upgrade	107
View/Print Data	115
Chapter 8 – Options Menu
System Installation	117
Company General Information	117
Screen Type/Color Installation	118
Printer Type Selection	119
System Miscellaneous Variables	120
User Password Level Setup	121
Communications Setup	124
System Utilities	125
ReIndex Files	125
Appendix A – Connecting to Strata DK
Hardware Requirements	127
System Connection Configurations	127
PIOU/PIOUS/RSSU/RSIU Setup	128
Calling Strata DK Using the Dialer	129

Contents

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Toshiba DK Backup, DK Admin manual Backup Menu DKBackup, Iii

Contents

726+,%$ DK Admin/DK Backup Release User Guide Publication Information Contents Using DKAdmin/DKBackup Iii Backup Menu DKBackup Appendix B DK424 RCTUE/F Upgrade Using DKAdmin Organization Introduction Viii ConventionsScreen Variations Related Documentation How To Use This Manual How To Use This Manual Capabilities Grand Tour Basic Operations DKAdmin DKBackup Main Menu DKAdmin DKBackup File Menu Screen Conventions Main Menu DKAdmin DKBackup Screen Conventions Screen Conventions Check System Requirements Installing DKAdmin DKAdmin Hardware Connections Power Up DKAdmin PC From Windows Optional Make Installation Floppy DisksFrom DOS Only PC Type copy *.* a or B and press Enter Windows PC from Floppy Disks Install DKAdminWindows PC from CD-ROM DOS Only PC from Floppy Disks DOS Only PC from CD-ROM Start-up DKAdmin under Windows 98, 95 or Windows NT Run DKAdmin ProgramStart-up DKAdmin in MS-DOS Run DKAdmin Cmd line C\280ADMIN\DKADMIN.BAT Working C\280ADMIN Set Windows DKAdmin Program Properties Fast ROM emulation Dynamic memory allocation Display toolbar Restore settings on startupUsage Full-screen Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Installing DKBackup DKBackup Hardware Connections Power Up DKBackup PC Optional Make Installation Floppy Disks Install DKBackup Enter Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT Run DKBackup ProgramStart-up DKBackup in MS-DOS Run DKBackup Cmd line C\280BCKUP\DKBCKUP.BAT Working C\280BCKUP Set Windows DKBackup Program Properties Usage Full-screen Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System DKAdmin Using DKAdmin/DKBackupTo log on to DKAdmin Before You Start Logging On DKAdmin Main Menu Options To log on to DKBackup DKBackup Up/Page Down Keyboard ConventionsEsc Error Messages Using the Pull-Down MenusSystem Messages On-Line Help Logging Off To exit the DKAdmin/DKBackup system Logging Off For an Existing Customer Quick-start Procedures for Using DKAdminFile Menu To access the Maintain Customer File option To quickly use DKAdmin with a new installation of Strata DKMaintain Customer File For a New Customer Message Record exists Wmau Select Customer SettingsTo modify a customer record To delete a customer record Dial DK To dial a Strata DK to upload/download data To access the option Transfer DK Data Hangup ConnectionAbout Exit Administration Menu DKAdmin System/Station Administration View Cabinet DiagramTo view cabinet diagram Check Processor Type System/Station Administration Programming/Updating System To program or update the entire system or an individual port To print port and station information Reset To Default Values. Go Ahead?Printing Port/Station Information F3 To set or change available system speed dial numbers System Speed Dial Number F7 System LCD Messages F8 To program or update individual station port attributesStation Port Attributes Ctrl Enter To set or change available system LCD messages See Appendix a Connecting to Strata DK HS-OCA Directory Copy PRG38/PRG39-Flexible Key Assignments Also? To copy a range of attributesPorts 000 to To copy selected keys to selected ports To view or change flexible button assignments To assign speed dial assignments To view CO line assignments To upload programmed data Saving/Uploading Programmed Data F9To assign system messages Printout Examples Customer Name PCB Placement Per Program 03 Assignments Did Intercom 202/Port 002 Attributes for Brian No Intercom 202/Port 002 Personal Messages for Brian No Flexible Button Programming Section To access flexible button assignmentsTelephone Flexible Button Assignments To change an assigned button DN Does Not Exist. Please Refer to Program *04 No Ports Have Add-on Modules. Do You Want To Add a Port? Add-On Module Button AssignmentsTo make assignments to another port Port does not have add-on module. Add? To change an assigned feature To copy the features from one port to anotherCurrent template copied from port To clear the port To assign more than one speed dial number To reset all keys and return them to their default settingsDSS Console Button Assignments To make assignments to another console or console group Attendant Console Flexible Button Assignments To make assignments to another attendant console Are you sure you want to reset flexible keys?To edit your attendant console flexible button assignments Speed Dial Programming Section To access speed dial assignmentsSystem Speed Dial Numbers To edit system speed dial number assignments To edit station speed dial number assignments Station Speed Dial Numbers To access ACD administration ACD AdministrationACD Programs To edit ACD programs To use the Strata DK’s program files to edit To view notes on a program Auto Answer and No Auto Answer ACD Agent ProgramsTo edit ACD agent programs To access a Strata DK program Program Administration Section To pull the program data from the DK View All Programs Download, Edit, UploadReturn to the originally selected program screen To print programs To edit a programThis operation will modify DN numbers. Go ahead? Prgall To limit the Strata DK programs a user may edit Security Maintenance Section Strata DK Program Security Security Level Program Title Program Security Default Levels Strata DK Program Security Strata DK Program Security Auto Attendant Prompt/Station Assignments Automatic Preference LCR Schedule Assignments for LCR Plans CO/Line/Station Ringing Assignments DAY 2 12-Second Delay Directory Number Administration To set or change detailed information for the PDNs/PhDNs Ahead? To specify your ringing options To set/change CO Line flexible key assignments To set/change your DNIS/DID/ANI line assignments Dnis AdministrationDNIS/DID/ANI Line Assignments To set/change the Dnis address reference numbers Dnis Number/Name/Ringing/VM-ID AssignmentsField Selection Dnis Network Table Assignments All ports will be reset to default values. Go ahead? To set/change passwords for station port numbers Distributed Hunt Group AdministrationDnis Tenant Lock Assignments Upload modified programs to DK now? To set/change the call forward assignments Call Forward Assignments E911/CAMA Trunk Programs R4 Only To edit E911/CAMA trunk programs Follow ~ of To edit E911/CAMA trunk programs above To edit Isdn programs To access Isdn ProgramsIsdn Programs R4 Only View/Print Data Backup/Restore Data Backup Menu DKBackup 100 Backup DataTo check processor type Prior to backing up DK System Program File 101 To restore upload a customer’s database Restore Data102 Prior to restoring data 103 Important! These messages display 104 Baud Rate Selection 105 You will send data to the DK. Are you sure? 106 Strata DK Processor PCB Upgrade UpgradeUpgrading a Customer’s Processor 107 108 To upgrade the processor 109 110 111 112 Pull Program 03 from DK to Update Customer Database? 113 114 Please select 115To view and print a customer program To print a customer program 116 Options Menu System InstallationCompany General Information 117 Screen Mode Screen Type/Color InstallationReset Colors Color/Monochrome To change the color of an item Printer Type Selection119 120 System Miscellaneous Variables 121 User Password Level Setup 122 To add users and assign passwords 123 Password Level Menu Access File Menu Password Access Level To change user or password information for an existing user Communications SetupTo delete a user from the DKAdmin/DKBackup system 124 System Utilities To display the communication settingsReIndex Files 125 126 Hardware Requirements Connecting to Strata DKSystem Connection Configurations 128 PIOU/PIOUS/RSSU/RSIU SetupTo check the DKAdmin/DKBackup communications setup To call Strata DK using the dialer Calling Strata DK Using the Dialer 130 Direct Connection to Strata DK Connection to Strata DK Via Toshiba Data Interface Units Customer Dialer SetupTo Make Connection DIU String ATS2=43~~~ATDDYYY 132 Communication SetupRemote Modem Connection to External Modem/TTY Port 133 134 Remote Modem Connection to Modem Pool Modem pool configuration 136 Voice Call First, then Modem to Modem Connection PC DIU/DIU Modem Pool Connection to Strata DK Modem 138 DIU string ATS2=43~~~ATDDXXX DIU to DIU Connection, then Modem to Modem Connection 140 141 PDIU-DS Modem Pool Installation ATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 &Y0 CR See Note 1 above External Maintenance Modem Installation142 143 144 Off-site Upgrade DK424 RCTUE/F Upgrade Using DKAdminUpgrading to RCTUE/F 145 146 On-Site UpgradeTo do an on-site upgrade 147 148 149 Upgrading Strata DK Systems to DK424 Release 150 DK424 Release 4.0 Upgrade Procedure 151 Upgrading Strata DK Systems to DK424 Release Label 152 ROM Removal 153 154 DK424 Release 4.0 Upgrade Programming Example 155 Before the Upgrade After the Upgrade 156 System/Station Administration 157 Program Changes Before/After Release 4.0 Upgrade Programs *04, 05 158 159 Program *33 160 161 Index 162 163 164 42-1,160 42-2,160 16510-1,158 10-2,158 10-3,158 10-4,158 33, 159 38/39 71-0,108 166 TTY port, 105, 108, 129, 132, 141Page Item Number 4 0 1 6 1 5 Part Number D K a U G a D B K P V C