file, 35, 115, 131, 133 item selector, 119 options, 117
password level access, 123
system installation, 118 menu options
about, 42
ACD administration, 70 ACD agent programs, 72 ACD programs, 70
assignments, 66 call forward assignments, 93 change colors, 118
check processor type, 100 communications setup, 124 company general information, 117 dial DK, 40
directory number administration, 85 distributed hunt group administration, 92 DNIS administration, 89
DSS console button assignments, 65 flexible button programming, 61 hangup connection, 42
maintain customer file, 36 printer type selection, 119 program administration, 73 program security maintenance, 77 reindex files, 125
screen/type color installation, 118 select customer, 39
speed dial programming, 68 station speed dial numbers, 69 system installation, 117
system miscellaneous variables, 120 system speed dial numbers, 68 system/station administration, 44 telephone flexible button assignments, 61 user password level setup, 121 view/print data, 115
message error, 32 system, 32, 56
modem
connection to Strata DK IMDU, 133 direct modem initialization, 125 DIU initialization, 125
external maintenance modem installation, 142
external modem, 144
PC DIU/DIU modem pool connection, 137 port, 105
string, 37, 131– 133, 135, 137 modem pool
DIU connection, 129 PC DIU/DIU, 137
N
network telephone numbers, 91
O
P
[PDN]
changing information, 86 parity
serial port, 124, 128 password, 12, 22
add users, 122
administrator level I access, 122 administrator level II access, 122 assign, 122
changing user/password information, 124 default levels, 77
deleting user password, 124 file maintenance program, 121 level, 122
level 1 and 2, 101 level 9, 78
level menu access, 123 master access, 122
set/change station port numbers, 92 setup, 121
station port numbers, 92 tech level I access, 122 PIOU/PIOUS/RSSU setup, 128
port
attributes
copy a range, 53 definitions, 50 program/update, 49
printing, 56 port assignments, 108
164 | DKAdmin/DKBackup |