Dnis Administration | Toshiba DK Backup, DK Admin guide

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DNIS Administration

DNIS Administration

Note This option cannot be used by Strata DK Release 2 or below.

This option enables you to maintain assignments for your DNIS/DID/ANI lines, change or add number/name/ringing/voice mail ID assignments, or network tables and tenant locks specifications.

➤To access the option

➤Type n. The DNIS Administration screen displays (shown right).

DNIS/DID/ANI Line Assignments

➤To set/change your DNIS/DID/ANI line assignments

1.Press Enter and the DNIS/DID/ANI Line Assignments screen displays.

This screen (shown right) enables you to set/change options for the following items:

♦Use of page and voice announcements on an incoming tie line

♦

♦

Tie/DID wink start status

DID line camp-on status

♦

♦

♦

♦

♦

Second dial tone status

Specify DNIS or DID line

Specify ANI or DNIS priority

Support (or not) ANI features

Use (or not) ANI feature * key

2. Highlight the field of the tie/DID line with which you wish to work.

Administration Menu (DKAdmin)

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Image 99

Toshiba DK Backup Dnis Administration, DNIS/DID/ANI Line Assignments, To set/change your DNIS/DID/ANI line assignments

Contents

726+,%$ DK Admin/DK Backup Release User Guide Publication Information Contents Using DKAdmin/DKBackup Iii Backup Menu DKBackup Appendix B DK424 RCTUE/F Upgrade Using DKAdmin Organization Introduction Conventions Screen VariationsViii Related Documentation How To Use This Manual How To Use This Manual Capabilities Grand Tour Basic Operations DKAdmin DKBackup Main Menu DKAdmin DKBackup File Menu Screen Conventions Main Menu DKAdmin DKBackup Screen Conventions Screen Conventions Check System Requirements Installing DKAdmin DKAdmin Hardware Connections Power Up DKAdmin PC Type copy *.* a or B and press Enter Optional Make Installation Floppy DisksFrom Windows From DOS Only PC Install DKAdmin Windows PC from CD-ROMWindows PC from Floppy Disks DOS Only PC from Floppy Disks DOS Only PC from CD-ROM Run DKAdmin Run DKAdmin ProgramStart-up DKAdmin under Windows 98, 95 or Windows NT Start-up DKAdmin in MS-DOS Cmd line C\280ADMIN\DKADMIN.BAT Working C\280ADMIN Set Windows DKAdmin Program Properties Display toolbar Restore settings on startup Usage Full-screenFast ROM emulation Dynamic memory allocation Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Installing DKBackup DKBackup Hardware Connections Power Up DKBackup PC Optional Make Installation Floppy Disks Install DKBackup Enter Run DKBackup Run DKBackup ProgramStart-up DKBackup under Windows 3.11, 95, 98 or Windows NT Start-up DKBackup in MS-DOS Cmd line C\280BCKUP\DKBCKUP.BAT Working C\280BCKUP Set Windows DKBackup Program Properties Usage Full-screen Connect to the Strata DK Telephone System Connect to the Strata DK Telephone System Before You Start Using DKAdmin/DKBackupDKAdmin To log on to DKAdmin Logging On DKAdmin Main Menu Options To log on to DKBackup DKBackup Keyboard Conventions EscUp/Page Down On-Line Help Using the Pull-Down MenusError Messages System Messages Logging Off To exit the DKAdmin/DKBackup system Logging Off Quick-start Procedures for Using DKAdmin File MenuFor an Existing Customer For a New Customer To quickly use DKAdmin with a new installation of Strata DKTo access the Maintain Customer File option Maintain Customer File Message Record exists Wmau To delete a customer record SettingsSelect Customer To modify a customer record Dial DK To dial a Strata DK to upload/download data To access the option Exit Hangup ConnectionTransfer DK Data About Administration Menu DKAdmin Check Processor Type View Cabinet DiagramSystem/Station Administration To view cabinet diagram System/Station Administration Programming/Updating System To program or update the entire system or an individual port Reset To Default Values. Go Ahead? Printing Port/Station Information F3To print port and station information To set or change available system speed dial numbers System Speed Dial Number F7 To set or change available system LCD messages To program or update individual station port attributesSystem LCD Messages F8 Station Port Attributes Ctrl Enter See Appendix a Connecting to Strata DK HS-OCA Directory To copy a range of attributes Ports 000 toCopy PRG38/PRG39-Flexible Key Assignments Also? To copy selected keys to selected ports To view or change flexible button assignments To assign speed dial assignments To view CO line assignments Saving/Uploading Programmed Data F9 To assign system messagesTo upload programmed data Printout Examples Customer Name PCB Placement Per Program 03 Assignments Did Intercom 202/Port 002 Attributes for Brian No Intercom 202/Port 002 Personal Messages for Brian No To change an assigned button To access flexible button assignmentsFlexible Button Programming Section Telephone Flexible Button Assignments DN Does Not Exist. Please Refer to Program *04 Port does not have add-on module. Add? Add-On Module Button AssignmentsNo Ports Have Add-on Modules. Do You Want To Add a Port? To make assignments to another port To clear the port To copy the features from one port to anotherTo change an assigned feature Current template copied from port To reset all keys and return them to their default settings DSS Console Button AssignmentsTo assign more than one speed dial number To make assignments to another console or console group Attendant Console Flexible Button Assignments Are you sure you want to reset flexible keys? To edit your attendant console flexible button assignmentsTo make assignments to another attendant console To edit system speed dial number assignments To access speed dial assignmentsSpeed Dial Programming Section System Speed Dial Numbers To edit station speed dial number assignments Station Speed Dial Numbers To edit ACD programs ACD AdministrationTo access ACD administration ACD Programs To use the Strata DK’s program files to edit To view notes on a program ACD Agent Programs To edit ACD agent programsAuto Answer and No Auto Answer To access a Strata DK program Program Administration Section View All Programs Download, Edit, Upload Return to the originally selected program screenTo pull the program data from the DK To edit a program This operation will modify DN numbers. Go ahead?To print programs Prgall To limit the Strata DK programs a user may edit Security Maintenance Section Strata DK Program Security Security Level Program Title Program Security Default Levels Strata DK Program Security Strata DK Program Security Auto Attendant Prompt/Station Assignments Automatic Preference LCR Schedule Assignments for LCR Plans CO/Line/Station Ringing Assignments DAY 2 12-Second Delay Directory Number Administration To set or change detailed information for the PDNs/PhDNs Ahead? To specify your ringing options To set/change CO Line flexible key assignments Dnis Administration DNIS/DID/ANI Line AssignmentsTo set/change your DNIS/DID/ANI line assignments Dnis Number/Name/Ringing/VM-ID Assignments Field SelectionTo set/change the Dnis address reference numbers Dnis Network Table Assignments All ports will be reset to default values. Go ahead? Upload modified programs to DK now? Distributed Hunt Group AdministrationTo set/change passwords for station port numbers Dnis Tenant Lock Assignments To set/change the call forward assignments Call Forward Assignments E911/CAMA Trunk Programs R4 Only To edit E911/CAMA trunk programs Follow ~ of To edit E911/CAMA trunk programs above To access Isdn Programs Isdn Programs R4 OnlyTo edit Isdn programs View/Print Data Backup/Restore Data Backup Menu DKBackup Prior to backing up Backup Data100 To check processor type DK System Program File 101 Prior to restoring data Restore DataTo restore upload a customer’s database 102 103 Important! These messages display 104 Baud Rate Selection 105 You will send data to the DK. Are you sure? 106 107 UpgradeStrata DK Processor PCB Upgrade Upgrading a Customer’s Processor 108 To upgrade the processor 109 110 111 112 Pull Program 03 from DK to Update Customer Database? 113 114 To print a customer program 115Please select To view and print a customer program 116 117 System InstallationOptions Menu Company General Information Color/Monochrome Screen Type/Color InstallationScreen Mode Reset Colors Printer Type Selection 119To change the color of an item 120 System Miscellaneous Variables 121 User Password Level Setup 122 To add users and assign passwords 123 Password Level Menu Access File Menu Password Access Level 124 Communications SetupTo change user or password information for an existing user To delete a user from the DKAdmin/DKBackup system 125 To display the communication settingsSystem Utilities ReIndex Files 126 Connecting to Strata DK System Connection ConfigurationsHardware Requirements PIOU/PIOUS/RSSU/RSIU Setup To check the DKAdmin/DKBackup communications setup128 To call Strata DK using the dialer Calling Strata DK Using the Dialer 130 Direct Connection to Strata DK DIU String ATS2=43~~~ATDDYYY Customer Dialer SetupConnection to Strata DK Via Toshiba Data Interface Units To Make Connection Communication Setup Remote Modem Connection to External Modem/TTY Port132 133 134 Remote Modem Connection to Modem Pool Modem pool configuration 136 Voice Call First, then Modem to Modem Connection PC DIU/DIU Modem Pool Connection to Strata DK Modem 138 DIU string ATS2=43~~~ATDDXXX DIU to DIU Connection, then Modem to Modem Connection 140 141 PDIU-DS Modem Pool Installation External Maintenance Modem Installation 142ATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 &Y0 CR See Note 1 above 143 144 145 DK424 RCTUE/F Upgrade Using DKAdminOff-site Upgrade Upgrading to RCTUE/F On-Site Upgrade To do an on-site upgrade146 147 148 149 Upgrading Strata DK Systems to DK424 Release 150 DK424 Release 4.0 Upgrade Procedure 151 Upgrading Strata DK Systems to DK424 Release Label 152 ROM Removal 153 154 DK424 Release 4.0 Upgrade Programming Example 155 Before the Upgrade After the Upgrade 156 System/Station Administration 157 Program Changes Before/After Release 4.0 Upgrade Programs *04, 05 158 159 Program *33 160 161 Index 162 163 164 71-0,108 16542-1,160 42-2,160 10-1,158 10-2,158 10-3,158 10-4,158 33, 159 38/39 166 TTY port, 105, 108, 129, 132, 141Page Item Number 4 0 1 6 1 5 Part Number D K a U G a D B K P V C