Main
Publication Information
Copyright 1999
Toshiba America Information Systems, Inc. Telecommunication Systems Division
i
Contents
Introduction
Chapter 1 The Grand Tour
Chapter 2 Installing DKAdmin
Chapter 3 Installing DKBackup
ii
Chapter 4 Using DKAdmin/DKBackup
Chapter 5 File Menu
Chapter 6 Administration Menu (DKAdmin)
iii
Chapter 7 Backup Menu (DKBackup)
Chapter 8 Options Menu
Appendix A Connecting to Strata DK
iv
Appendix B DK424 RCTUE/F Upgrade Using DKAdmin
Index
Appendix C Upgrading Strata DK Systems to DK424 Release 4.0
vii
Introduction
Organization
viii
Conventions
Screen Variations
ix
Related Documentation
How To Use This Manual
Page
The Grand Tour 1
Capabilities
2
Basic Operations
Page
Screen Conventions
4
Screen Conventions
All DKAdmin/DKBackup screens are organized in a similar manner (see Figure 1).
Screen elements include:
Options Menu
(continued)
Page
Page
7
Installing DKAdmin 2
Step 1: Check System Requirements
8
Step 2: Power Up DKAdmin PC
Step 3: (Optional) Make Installation Floppy Disks
From Windows
From DOS Only PC
10
Step 4: Install DKAdmin
Windows PC from CD-ROM
Windows PC from Floppy Disks
DOS Only PC from CD-ROM
DOS Only PC from Floppy Disks
12
Step 5: Run DKAdmin Program
Start-up DKAdmin under Windows 98, 95 or Windows NT 4.0
Start-up DKAdmin in MS-DOS
Run DKAdmin
Set Windows DKAdmin Program Properties
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Step 6: Connect to the Strata DK Telephone System
Page
17
Installing DKBackup 3
Step 1: Check System Requirements
18
Step 2: Power Up DKBackup PC
Step 3: (Optional) Make Installation Floppy Disks
From Windows
From DOS Only PC
20
Step 4: Install DKBackup
Windows PC from CD-ROM
Windows PC from Floppy Disks
DOS Only PC from CD-ROM
DOS only PC from Floppy Disks
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Step 5: Run DKBackup Program
Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0
Start-up DKBackup in MS-DOS
Run DKBackup
Set Windows DKBackup Program Properties
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Step 6: Connect to the Strata DK Telephone System
Page
27
Using DKAdmin/DKBackup 4
Before You Start
Logging On
DKAdmin
28
Logging On
Using DKAdmin/DKBackup
Figure 4 DKAdmin Main Menu Options
File
Options
DKBackup
Keyboard Conventions
32
Using the Pull-Down Menus
System Messages
Error Messages
On-Line Help
33
Logging Off
Page
35
File Menu 5
Quick-start Procedures for Using DKAdmin
For an Existing Customer
36
For a New Customer
Maintain Customer File
37
Maintain Customer File
38
Notes
Important!
For proper operation, be sure you select the appropriate software release.
To upgrade Release 3 to Release 3.10 processors, select Release 3.
Select Customer
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Dial DK
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42
Hangup Connection
Transfer DK Data
About
Exit
Administration Menu (DKAdmin) 6
44
View Cabinet Diagram
Check Processor Type
System/Station Administration
Page
46
Programming/Updating System
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Printing Port/Station Information (F3)
48
System Speed Dial Number (F7)
49
System LCD Messages (F8)
Station Port Attributes (Ctrl Enter)
50
mark)/disable (indicated by a blank) the attribute.
4. Press F10 to save the changed data to the customer database file.
Note After saving the data, press F9 to update the Strata DK with the changes. The
Page
52
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55
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Saving/Uploading Programmed Data (F9)
Printout Examples
PCB Placement Per Program 03 Assignments
System Speed Dial
System Messages
58
Intercom 202/Port 002 Attributes for BRIAN No: 202
Intercom 202/Port 002 Flexible Key Assignments for BRIAN No: 202
Intercom 202/Port 002 Speed Dial Numbers & Memos for BRIAN No: 202
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61
Flexible Button Programming Section
Telephone Flexible Button Assignments
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Add-On Module Button Assignments
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65
DSS Console Button Assignments
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Attendant Console Flexible Button Assignments
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Speed Dial Programming Section
System Speed Dial Numbers
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Station Speed Dial Numbers
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ACD Administration
ACD Programs
Page
72
ACD Agent Programs
73
Program Administration Section
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View All Programs (Download, Edit, Upload)
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Program Administration Section
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When using DKAdmin, Table 5 provides important informati on regarding specific programs:
CAUTION!
77
Security Maintenance Section
78
Program Security (Default Levels)
Page
80
* * * *
* * *
Security Maintenance Section
(continued)
82
Security Maintenance Section
(continued)
84
85
Directory Number Administration
86
87
88
89
DNIS Administration
DNIS/DID/ANI Line Assignments
90
DNIS Number/Name/Ringing/VM-ID Assignments
91
DNIS Network Table Assignments
92
DNIS Tenant Lock Assignments
Distributed Hunt Group Administration
93
Call Forward Assignments
94
E911/CAMA Trunk Programs (R4 Only)
95
96
97
ISDN Programs (R4 Only)
98
Backup/Restore Data
View/Print Data
Backup Menu (DKBackup) 7
* 29, 39, 59, and *
100
Check Processor Type
Backup Data
Page
102
Restore Data
Page
Restore Data
104
Important! These messages display
6. Press Enter and the following screen displays:
Processor Conversion
Page
106
Upgrade
Upgrading a Customers Processor
Strata DK Processor PCB Upgrade
108
* 09). All [DNs] not programmed on the original processor in Programs 04, *04, *
Page
110
14. Press Enter and the following screen displays:
(9600 bps) TTY port to complete the upgrade process faster.
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*04 and *09) in order to arrange the data and prevent numbering conflicts. The DK
Page
*
114
115
View/Print Data
Page
Options Menu 8
System Installation
Company General Information
118
Screen Type/Color Installation
119
Printer Type Selection
120
System Miscellaneous Variables
121
User Password Level Setup
122
System Installation
124
Communications Setup
125
System Utilities
ReIndex Files
Page
Connecting to Strata DK A
Hardware Requirements
System Connection Configurations
128
PIOU/PIOUS/RSSU/RSIU Setup
129
Calling Strata DK Using the Dialer
Direct Connection to Strata DK
130
Direct Connection to Strata DK
Figure 16 DKAdmin/DKBackup PC Directly Connected to Strata DK50 ft. Maximum
Important! DK Dialer Setup is not required for direct connection. Connection is always
established; select customer and proceed with Administration or Backup.
Customer Strata DK
Connection to Strata DK Via Toshiba Data Interface Units
DIU String: ATS2=43~~~ATDDYYY
(YYY is the intercom or directory number of the PDIU-DS connected to the TTY port)
Note ~~~ must be entered to send the carriage return signal following ATS2=43.
Modem String: (nothing) After Connect String: (nothing)
Remote Modem Connection to External Modem/TTY Port
Voice Call Transferred to Modem Connection
Voice Call Transferred to Modem Connection (Strata DK IMDU, RMDS, or External Modem)
(See Communication Setup in Chapter 8 Options Menu.)
Use default values for direct modem init. If using a fax/modem, you may have to include
&Q6 or &K0 into the modem initialization string to turn off data compression.
Direct modem initialization should be: Default.
134
Remote Modem Connection to Modem Pool
Remote Modem Connection to Modem Pool
DIU initialization string: use default values. Use default values for dire ct modem init. If
Direct modem init should be: default
DIU string: (nothing) Modem string: ATDTXXXXXX.
(XXXXXX is the external modem CO line number)
136
PC DIU/DIU Modem Pool Connection to Strata DK Modem
PC DIU/DIU Modem Pool Connection to Strata DK Modem
Voice Call First, then Modem to Modem Connection
Customer Strata DK Remote Strata DK
See Figure A-8 for PDIU-DS/ Modem Pool Configuration Program 21 Assignment
138
PC DIU/DIU Modem Pool Connection to Strata DK Modem
PC DIU/DIU Modem Pool Connection to Strata DK Modem
DIU to DIU Connection, then Modem to Modem Connection
(where XXX is the intercom or directory number of the PDIU-DS modem pool)
Customer Strata DKRemote Strata DK
See Figure A-8 for PDIU-DS / Modem Pool Configuration
140
PDIU-DS Modem Pool Installation
142
External Maintenance Modem Installation
Page
144
145
DK424 RCTUE/F Upgrade Using DKAdmin B
Upgrading to RCTUE/F
Off-site Upgrade
146
On-Site Upgrade
Important Things to Do After Upgrading to an RCTUE/F Processor
Page
Upgrading Strata DK Systems to DK424 Release 4.0 C
150
DK424 Release 4.0 Upgrade Procedure
Upgrading Strata DK Systems to DK424 Release 4.0
Upgrading Strata DK Systems to DK424 Release 4.0
Upgrading Strata DK Systems to DK424 Release 4.0
Figure 26 RCTUA Printer Circuit
RCTUA4
RAA4-8
RAA4-6
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Software Version R4 =
Upgrade Label
Heartbeat LED
RRCS Connectors
Page
154
DK424 Release 4.0 Upgrade Programming Example
Cabinet Station Port Counting Before/After Release 4.0 Upgrade
System/Station Administration Screen Before/After Release 4.0 Upgrade
DK424 Release 4.0 Upgrade Programming Ex ample
156
Figure 33 System/Station Administration Screen for RCTUE3/F3 Before Release 4 Upgrade
Figure 34 System/Station Administration Screen for RCTUE3/F3 After Release 4 Upgrade
System/Station Administration
Program Changes Before/After Release 4.0 Upgrade
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Page
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Index
A
B
C
D
E
F
H
I
K
N
O
P
Q
R
S
T
U
V