Software installation problems

Problem

The Palm Desktop Installer Menu did not appear when I inserted the CD-ROM into my Windows computer.

I cannot install Palm Desktop software with Windows 95/98.

I cannot install Palm Desktop software on a Macintosh.

Solution

1.Click the Start button.

2.Choose Run from the Start menu.

3.Click Browse.

4.Locate your CD-ROM drive and select the Setup.exe file.

5.Click Open.

6.Click OK.

Try the following:

1.Disable any virus scanning software on your computer.

2.Press CTRL-ALT-DELETEand end all tasks except Systray and Explorer.

3.Make sure your computer has at least 20MB of disk space available.

4.Delete all temporary files.

5.Run ScanDisk on your computer.

6.Reinstall Palm Desktop software. Try the following:

1.Disable any virus scanning software on your Macintosh.

2.Quit any open applications.

3.Make sure your computer has at least 20MB of disk space available.

4.Reinstall Palm Desktop software.

Appendix B

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Palm m100 manual Software installation problems