Password problems
Problem | Solution |
I forgot the | You can use Security to delete the |
password, and my | password, but your handheld deletes all |
handheld is not | entries marked as private. However, if you |
locked. | perform a HotSync operation before you |
| delete the password: the HotSync process |
| backs up all entries, whether or not they are |
| marked private. Then, you can follow these |
| steps to restore your private entries: |
| 1. Use the Palm Desktop software and |
| the HotSync cable or infrared com- |
| munication to synchronize your |
| data. |
| 2. Tap Forgotten Password in Security |
| to remove the password and delete |
| all private records. |
| 3. Perform a HotSync operation to syn- |
| chronize your data and restore the |
| private records by transferring them |
| from your computer to your |
| handheld. |
I forgot the password | ■ If you assign a password and lock your |
and my handheld is | handheld, you must perform a hard |
locked. | reset to continue using your handheld. |
| See “Performing a hard reset” in |
| Appendix A for more information. |
Appendix B | Page 188 |
