CONDITION

SUGGESTED SOLUTIONS

 

 

Color or Black

If the amount of background shading becomes

background

unacceptable:

•Change to a lighter weight paper. See page 33.

•Check the machine’s environment: very dry

 

(low humidity) or high humidity (higher than

 

80% RH) conditions can increase the

 

amount of background shading.

 

• Remove the old toner cartridge and install

 

a new one. See page 65.

Toner smear

• Clean the inside of the machine. See page

 

62.

 

• Check the paper type and quality. See page

 

33.

 

• Remove the toner cartridge and install a

 

new one. See page 65.

Vertical repetitive

If marks repeatedly appear on the printed side

defects

of the page at even intervals:

 

• The toner cartridge may be damaged. If a

 

repetitive mark occurs on the page, print a

 

cleaning sheet several times to clean the

 

cartridge. After the printout, if you still have

 

the same problems, remove the toner

 

cartridge and install a new one. See page

 

65.

 

• Parts of the machine may have toner on

 

them. If the defects occur on the back of

 

the page, the problem will likely correct

 

itself after a few more pages.

•The fusing assembly may be damaged. Contact a service representative.

Background scatter Background scatter results from bits of toner randomly distributed on the printed page.

A

• The paper may be too damp. Try printing

with a different batch of paper. Do not open

packages of paper until necessary so that

the paper does not absorb too much

moisture.

• If background scatter occurs on an

envelope, change the printing layout to

 

avoid printing over areas that have

 

overlapping seams on the reverse side.

 

Printing on seams can cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

CONDITION

SUGGESTED SOLUTIONS

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock

 

may be too slick. Try a different paper. See

 

page 33.

 

• If characters are improperly formed and

 

producing a wavy effect, the scanner unit

 

may need service. For service, contact a

 

service representative.

Page skew

• Ensure that the paper is loaded properly.

AaBbCc

• Check the paper type and quality. See page

33.

AaBbCc

• Ensure that the paper or other material is

loaded correctly and the guides are not too

AaBbCc

tight or too loose against the paper stack.

AaBbCc

 

AaBbCc

 

Curl or wave

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. Both high

 

temperature and humidity can cause paper

 

curl. See page 33.

 

• Turn over the stack of paper in the tray. Also

 

try rotating the paper 180° in the tray.

Wrinkles or creases

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. See page

 

33.

 

• Turn over the stack of paper in the tray. Also

 

try rotating the paper 180° in the tray.

Back of printouts

• Check for leaking toner. Clean the inside of

are dirty

the machine. See page 62.

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting_ 83

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Muratec MFX-C2500 Color or Black, Background Unacceptable, Toner smear, Vertical repetitive, Defects, Misformed, Skew
Page 82 Page 84

MFX-C2500 specifications

The Muratec MFX-C2500 is a versatile multifunction printer designed for businesses that require efficient printing, scanning, copying, and faxing capabilities. This device stands out in the competitive market of office technology with its robust feature set and advanced technologies, making it a reliable workhorse for any workplace.

One of the key features of the MFX-C2500 is its high-speed printing capability, with an output speed of up to 25 pages per minute in both color and black and white. This rapid performance ensures that documents can be produced quickly, thus enhancing productivity in busy office environments. The printer supports a resolution of up to 1200 x 1200 dpi, ensuring that printed materials are sharp, clear, and professional-looking.

Additionally, the MFX-C2500 offers a high monthly duty cycle, allowing it to handle substantial workloads without compromising on speed or quality. This makes it an ideal choice for medium to large businesses that require reliable performance over extended periods.

In terms of scanning capabilities, the MFX-C2500 is equipped with a fast and efficient document feeder that can process double-sided documents. This feature not only saves time but also reduces paper usage, making it an environmentally friendly choice. The scanner also offers a variety of formats, including PDF, JPEG, and TIFF, making it easy to digitize documents for storage or sharing.

The MFX-C2500 also features advanced connectivity options, including USB, network, and wireless printing capabilities. Users can print directly from a variety of devices, such as smartphones and tablets, thanks to its compatibility with mobile printing technologies like Apple AirPrint and Google Cloud Print. This flexibility ensures that users can access the printer from virtually anywhere in the office.

Security is another important consideration, and the MFX-C2500 addresses this with robust security features that protect sensitive information. The device includes user authentication options and secure printing protocols, ensuring that only authorized personnel have access to the printer’s functions.

Lastly, the MFX-C2500 incorporates advanced energy-saving technologies, helping businesses reduce their environmental footprint while also lowering utility costs. It meets Energy Star certification standards, which is an important consideration for companies aiming for sustainability.

In summary, the Muratec MFX-C2500 is a powerful and efficient multifunction printer that combines high-speed performance, advanced scanning capabilities, and robust security features, making it an excellent choice for businesses looking to enhance their workflow and productivity.
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