Troubleshooting, Error Messages, Check Paper | Brother 750, 770

52 11Troubleshooting and Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using this manual, please see page i for Brother Numbers to call for assistance.

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother fax-back system. (See “Brother Numbers,” page i.)

CHECK PAPER

The fax machine is out of paper, or the paper is not properly loaded, or the paper is jammed in the fax machine.

1Open the paper cover and remove any paper that is not jammed.

Paper Cover

Image 62

Brother 750, 770 owner manual Troubleshooting, Error Messages, Check Paper

Contents

FAX 750 FAX If You Need to Call Customer Service Brother Numbers Frequently Asked Questions FAQsFor Customer Service Brother fax-back system Ordering Accessories Supplies Description Iii Compilation and Publication Notice For USA Only Limitations For Canada Only Table of Contents Viii Trademarks About Fax Machines UsingThis Manual1Introduction Finding Information ECM Error Correction Mode Fax Tones and Handshake Control Panel Overview FAX 750 and FAX Connections Choosing a Location Load the Paper Acceptable Paper Connections Connecting the Power CordConnecting the Telephone Line Special Line Considerations Two-Line Phone System Converting Telephone Wall Outlets Triplex Adapter Two Line Phone Two Line External TAD Custom Features on Your Phone Line Multi-Line Connections PBX Connecting an External Telephone Answering Device TAD Sequence Outgoing Message OGM Connecting an External TelephoneConnections User-Friendly Programming Function Mode12 3On-Screen Programming FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Setup Send Interrupt Getting Started Setting Date and TimeSetting Station ID Name Details for Entering TextTEL DIALINGTONE? DIALINGPULSE? Press Key One time Two times Three times Four times Setting Beeper Volume VOL AMPLIFYOFF? Setting the Handset VolumeSetting Volume Amplify Memory Storage Setting the Speaker VolumeSetting the Ring Volume PERMANENT? Select Answer Mode Basic Receiving Operations FAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelaySetting F/T Ring Time Ring TIME20 SEC Reduction Easy ReceivePrinting a Reduced Incoming Document Change Reduction 1.YES 2.NO Setting Paper SizePaper Recommended Reductions Operation from External or Extension Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote Codes Distinctive Ring Printing a Fax in Memory For FAX 770 OnlyPolling Registering the Distinctive Ring Pattern Press or to select DISTINCTIVESET? and press Set Caller ID Viewing Caller ID List Printing Caller ID List Copy FunctionsCall Waiting Caller ID Multiple Copies Reducing and Enlarging Copies Setup Send BeforeYou Begin Manual and Automatic Fax Redial Manual TransmissionAutomatic Transmission Contrast ResolutionBasic Sending Operations Advanced Sending Operations Overseas ModeOverseas Mode Quick Scan Fax Transmission Memory 100% Enter FAX no Delayed FAXBroadcasting Cancel JOB Setting Up for Polling TransmitCanceling a Scheduled Job Insert Document More Advanced Features Call Brother fax-back system Storing Numbers for Easy Dialing Setup Auto DialNumbers Storing One Touch Dial Numbers CHAIN-9 1 201 555 SPEED-DIAL? # Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers Enter & SET Name Enter & SET Setting Up Groups for BroadcastingSetup Groupgo Enter & SET Manual Dialing 8Telephone Voice 43 OperationMaking Voice Calls One Touch Dialing Tone/Pulse For Canada Only Speed DialingHold Searching Telephone Index Fax Machine Settings and Activity To Print a Report INTERVAL? Transmission Verification Xmit ReportActivity Report Interval 10Important 47 Information StandardTelephone and FCC Notices Industry Canada Compliance Statement For Canada Only A P T E R T E N P O R T a N T I N F O R M a T I O N Important Safety Instructions Do not use this product near water P O R T a N T I N F O R M a T I O N Check Paper TroubleshootingError Messages Troubleshooting a N D M a I N T E N a N C E Connection Fail Clean UP ScannerCOMM.ERROR Disconnected Scanner Error Machine Error Press Stop KEYPrinter Fault No RESPONSE/BUSY Phone Line or Connections If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Sending Faxes Handling Incoming Calls Transmission Verification Report Prints Result NG Cleaning the Print Head Routine MaintenanceCleaning the Scanner 60 12Multi-Function Link option MF Link 13Specifications Resolution Index ALL Dial D E TAD D E Programming a Fax Forwarding Number Setting Up Fax StorageRemote Fax Options Programming Paging Number Erase ALL FAX? 1.YES 2.NO Turning On Fax StorageFAX STORAGEOFF? Select & SET Changing Remote Access Code Remote Retrieval Access Card Retrieving Fax Messages Visit us on the World Wide Web