Machine Error Press Stop KEY, No RESPONSE/BUSY | Brother 770, 750

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	55
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

MACHINE ERROR XX

and

PRESS STOP KEY

Contact Brother Customer Service at

USA:	1-800-284-4329 (voice)

From within Canada: 1-800-853-6660(voice)

From within Montreal: 1-514-685-6464(voice)

NO RESPONSE/BUSY

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

NOT REGISTERED

You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See pages 39–41 for information about storing One Touch or Speed Dial numbers.

PRINTER FAULT

The print head has overheated. Unplug the fax machine and wait 30 minutes for it to cool.

SCANNER ERROR

Try cleaning the white tape and the glass strip under the tape. During cleaning, we recommend you unplug the power cord. See “Routine Maintenance” on p. 59.

If you still get a scanner error, contact Brother Customer Service at

USA:	1-800-284-4329 (voice)

From within Canada: 1-800-853-6660(voice)

From within Montreal: 1-514-685-6464(voice)

TOP COVER OPEN

The top cover is not completely closed.

Image 65

Brother 770 Machine Error Press Stop KEY, No RESPONSE/BUSY, Not Registered, Printer Fault, Scanner Error, TOP Cover Open

Contents

FAX 750 FAX If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back system Description Ordering Accessories Supplies Compilation and Publication Notice Iii For USA Only Limitations For Canada Only Table of Contents Trademarks Viii 1Introduction UsingThis ManualAbout Fax Machines Finding Information Fax Tones and Handshake ECM Error Correction Mode FAX 750 and FAX Control Panel Overview Choosing a Location Connections Acceptable Paper Load the Paper Connecting the Telephone Line Connecting the Power CordConnections Special Line Considerations Converting Telephone Wall Outlets Two-Line Phone System Triplex Adapter Two Line Phone Two Line External TAD Multi-Line Connections PBX Custom Features on Your Phone Line Sequence Connecting an External Telephone Answering Device TAD Outgoing Message OGM Connecting an External TelephoneConnections User-Friendly Programming Function Mode12 3On-Screen Programming FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Setup Send Interrupt Getting Started Setting Date and TimeSetting Station ID TEL Details for Entering TextName DIALINGTONE? DIALINGPULSE? Press Key One time Two times Three times Four times Setting Beeper Volume VOL AMPLIFYOFF? Setting the Handset VolumeSetting Volume Amplify Setting the Ring Volume Setting the Speaker VolumeMemory Storage PERMANENT? Basic Receiving Operations Select Answer Mode Setting F/T Ring Time Setting Ring DelayFAX only FAX/TEL Tadanswer Mach Manual Ring TIME20 SEC Reduction Easy ReceivePrinting a Reduced Incoming Document Paper Setting Paper SizeChange Reduction 1.YES 2.NO Recommended Reductions Advanced Receiving Operations For FAX/TEL Mode OnlyOperation from External or Extension Telephone Changing Remote Codes Distinctive Ring Printing a Fax in Memory For FAX 770 OnlyPolling Press or to select DISTINCTIVESET? and press Set Registering the Distinctive Ring Pattern Viewing Caller ID List Caller ID Printing Caller ID List Copy FunctionsCall Waiting Caller ID Reducing and Enlarging Copies Multiple Copies BeforeYou Begin Setup Send Manual and Automatic Fax Redial Manual TransmissionAutomatic Transmission Contrast ResolutionBasic Sending Operations Overseas Mode Overseas ModeAdvanced Sending Operations Quick Scan Fax Transmission Memory 100% Enter FAX no Delayed FAXBroadcasting Canceling a Scheduled Job Setting Up for Polling TransmitCancel JOB Insert Document More Advanced Features Call Brother fax-back system Numbers Setup Auto DialStoring Numbers for Easy Dialing Storing One Touch Dial Numbers CHAIN-9 1 201 555 Changing One Touch and Speed Dial Numbers Storing Speed Dial NumbersSPEED-DIAL? # Enter & SET Name Enter & SET Setting Up Groups for BroadcastingSetup Groupgo Enter & SET Making Voice Calls 8Telephone Voice 43 OperationManual Dialing One Touch Dialing Hold Speed DialingTone/Pulse For Canada Only Searching Telephone Index To Print a Report Fax Machine Settings and Activity INTERVAL? Transmission Verification Xmit ReportActivity Report Interval StandardTelephone and FCC Notices 10Important 47 Information A P T E R T E N Industry Canada Compliance Statement For Canada Only P O R T a N T I N F O R M a T I O N Do not use this product near water Important Safety Instructions P O R T a N T I N F O R M a T I O N Check Paper TroubleshootingError Messages Troubleshooting a N D M a I N T E N a N C E COMM.ERROR Clean UP ScannerConnection Fail Disconnected Printer Fault Machine Error Press Stop KEYScanner Error No RESPONSE/BUSY Phone Line or Connections If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Handling Incoming Calls Sending Faxes Transmission Verification Report Prints Result NG Cleaning the Print Head Routine MaintenanceCleaning the Scanner MF Link 60 12Multi-Function Link option Resolution 13Specifications ALL Dial Index D E TAD D E Remote Fax Options Setting Up Fax StorageProgramming a Fax Forwarding Number Programming Paging Number Erase ALL FAX? 1.YES 2.NO Turning On Fax StorageFAX STORAGEOFF? Select & SET Changing Remote Access Code Remote Retrieval Access Card Retrieving Fax Messages Visit us on the World Wide Web