3Troubleshooting Guide
3.1Requirements Before Contacting Samsung Customer Service Center
3.1.1 Check the following.
Installation issue
Issues | Solutions |
|
|
The product cannot power on. | Check that the power cable is connected |
| properly. |
| (Refer to "2.2.7 Connecting the Power") |
|
|
Sound issue
Issues | Solutions |
|
|
There is no sound. | Check the connection of the audio cable or adjust |
| the volume. |
|
|
| Check the volume. |
|
|
The volume is too low. | Adjust the volume. |
|
|
| If the volume is still low after turning it up to the |
| maximum level, adjust the volume in the audio |
| settings program. |
|
|
3 Troubleshooting Guide 66
