Appendix

Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service

technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

zIf a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

zIf a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.).

zIf a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

zIf a product is reinstalled to move to a different spot or to move to a different house.

zIf customer requests instructions on how to use because of another company's product.

zIf customer requests instructions on how to use the network or another company's programme.

zIf customer requests software installation and setup for the product.

zIf a service technician removes/cleans dusts or foreign materials inside of the product.

zIf customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair.

If a product damage is caused by;

zexternal impact or drop.

zuse of supplies or separatly sold product unspecified by Samsung.

zrepair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

zremodeling or repairing the product by customer.

zusing it with incorrect voltage or non-authorised electrical connections.

znot following the "cautions" in User Manual.

Others

z

z

If product fails by natural disaster (lightning, fire, earthquake, flood damage, etc).

If consumable components are all used up (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.).

If customer requests a service in case the product has no defect, service fee may be charged.

So please read User Manual first.

Appendix 120

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Samsung LH40HDBPLGD/EN, LH32HDBPLGD/EN Responsibility for the Pay Service Cost to Customers, Not a product defect, Others

LH40HDBPLGD/EN, LH32HDBPLGD/EN specifications

The Samsung LH32HDBPLGD/EN and LH40HDBPLGD/EN are advanced digital signage displays designed for various business applications, showcasing impressive features and cutting-edge technology. Both models are tailored for a professional environment, making them ideal for retail, corporate, and educational settings.

At the core of these displays is their high-quality LED panel technology, which delivers vibrant visuals and sharp detail. The LH32 model features a 32-inch display, while the LH40 model boasts a larger 40-inch screen, catering to different spatial requirements. Both models come with a resolution of 1920 x 1080 (Full HD), ensuring that text, images, and videos appear crisp and clear.

One of the standout features of Samsung’s digital signage displays is the ability to operate continuously for extended periods without overheating or degrading performance. Designed for 24/7 operation, these models are suitable for environments that require constant content delivery, such as airports, shopping malls, and control rooms.

The displays also incorporate versatile connectivity options, including HDMI, DP, and USB ports, facilitating easy integration with a variety of media players and other devices. This connectivity enhances the versatility of the displays, allowing users to share content seamlessly.

Additionally, these models are equipped with Samsung's MagicINFO software, a powerful content management system that enables users to create, schedule, and manage digital signage content effortlessly. The software provides a user-friendly interface and cloud-based capabilities, ensuring that businesses can update their content remotely and efficiently.

Moreover, the displays come with enhanced durability features, including a slim design and a robust casing that can withstand the rigors of commercial environments. This durability, combined with anti-glare technology, ensures excellent visibility in bright lighting conditions.

In conclusion, the Samsung LH32HDBPLGD/EN and LH40HDBPLGD/EN digital signage displays are an excellent investment for businesses looking to enhance their communication capabilities. With their impressive display quality, 24/7 reliability, versatile connectivity, and robust content management features, these models are well-suited to meet the dynamic needs of modern enterprises while delivering impactful visual experiences.