Troubleshooting
A:Check if a special fluorescent or neon lamp is on in the vicinity.
Q & A
Q:How can I change the frequency?
A:The frequency can be changed by reconfiguring the video card.
Note
That video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)
Q:How can I adjust the resolution?
A:Windows XP:
Control Panel → Appearance and Themes → Display → Settings.
A:Windows ME/2000:
Control Panel → Display → Settings.
*Contact the video card manufacturer for details.
Q:How can I set the Power Saving function?
A:Windows XP:
Control Panel → Appearance and Themes → Display → Screen Saver.
Set the function in the
A:Windows ME/2000:
Control Panel → Display → Screen Saver.
Set the function in the
Q:How can I clean the outer case/LCD Panel?
A:Disconnect the power cord and then clean the LCD Display with a soft cloth, using either a cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any water enter the LCD Display.
Q:How can I play the video?
A:The video supports the MPEG1 and WMV codecs only. Install the corresponding codec to play the video. Note that some of the codecs can be incompatible.
Note
Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.