11 Troubleshooting Guide

11.1Requirements Before Contacting Samsung Customer Service Center

11.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

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Power off both the PC and product.

Disconnect all the cables from the product.

Power on the product.

If No Signal is displayed, the product is operating normally.

If the screen remains blank, check the PC system, video controller and cable.

11.1.2 Checking the Resolution and Frequency

"Not Optimum Mode" will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

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Samsung LH46SLBPLBC/NG, LH46SLBPLBC/EN Troubleshooting Guide, Testing the Product, Checking the Resolution and Frequency

LH46SLBPLBC/XJ, LH46SLBPLBC/EN, LH46SLBPLBC/NG specifications

The Samsung LH46SLBPLBC/EN is a remarkable digital signage display designed for professional and commercial use. Boasting a 46-inch screen size, this display caters to a variety of applications, including retail, transportation hubs, corporate settings, and public venues. With its sleek and modern design, it enhances the aesthetic of any environment while delivering dynamic content.

One of the standout features of the LH46SLBPLBC/EN is its stunning Full HD resolution of 1920 x 1080 pixels. This ensures sharp and vibrant visuals, making it ideal for showcasing videos, graphics, and other multimedia content. The high brightness level of up to 700 nits allows for excellent visibility, even in brightly lit environments, making it suitable for outdoor use or well-lit indoor spaces.

Equipped with advanced display technologies, the Samsung LH46SLBPLBC/EN offers improved color accuracy and consistency, thanks to the use of LED backlighting. This technology enhances the overall picture quality, delivering deep blacks and bright whites, which results in a more engaging visual experience. Additionally, it features a wide viewing angle, ensuring that content remains clear and vibrant from various perspectives.

This model is designed for 24/7 operation, making it perfect for businesses that require continuous display solutions. The robust build quality ensures durability, while the fanless design minimizes noise, making it suitable for quiet environments.

The LH46SLBPLBC/EN comes equipped with Samsung's MagicInfo software, which allows users to create, schedule, and manage content easily. This comprehensive content management system supports various media formats, making it simple to display images, videos, and even live feeds. The integration of Wi-Fi and Ethernet connectivity enables seamless content updates, ensuring that information is always current.

In terms of input options, the display features multiple HDMI and DisplayPort connections, which allow for versatile input sources. This flexibility makes it easy to connect to various devices, such as computers, media players, and cameras.

In conclusion, the Samsung LH46SLBPLBC/EN is a feature-rich digital signage display that combines high-quality visuals, advanced technologies, and user-friendly content management. Its durability and versatility make it an excellent choice for businesses and organizations looking to enhance their digital communication efforts.