Appendix
•If a defect is caused by external environmental factors. (Internet, Antenna, Wired Signal, etc.)
•If a product is reinstalled or devices are connected additionally after installing the purchased prod- uct for the first time.
•If a product is reinstalled to move to a different spot or to move to a different house.
•If customer requests instructions on how to use because of another company's product.
•If customer requests instructions on how to use the network or another company's program.
•If customer requests software installation and setup for the product.
•If a service technician removes/cleans dusts or foreign materials inside of the product.
•If customer requests an installation additionally after purchasing a product through
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•external impact or drop.
•use of supplies or separatly sold product unspecified by Samsung.
•repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.
•remodeling or repairing the product by customer.
•using it with incorrect voltage or
•not following the "cautions" in User Manual.
Others
•If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)
Note
If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.
Terms
Dot Pitch | The image on a monitor is composed of red, green and blue dots. |
| The closer the dots, the higher the resolution. The distance be- |
| tween two dots of the same color is called the 'Dot Pitch'. Unit: |
| mm |
Vertical Frequency | The screen must be redrawn several times per second in order to |
| create and display an image for the user. The frequency of this |
| repetition per second is called the Vertical Frequency or Refresh |
| Rate. Unit: Hz |
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