Manuals / Samsung / TV and Video / Flat Panel Television

Samsung LN37D550, LN26D450 manual Troubleshooting, Go to Menu Support Self Diagnosis Picture Test

Models: LN37D550 LN26D450

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❑❑ Troubleshooting

If the TV seems to have a problem, first review this list of problems and solutions. If none of these troubleshooting tips apply, visit samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.

	Issues	Solutions and Explanations

	Poor picture	First, perform the Picture Test and to see if your TV is
		properly displaying the test image.
◀		●● Go to MENU - Support - Self Diagnosis - Picture Test	▶
		If the test image is properly displayed, the poor picture may
		be caused by the source or signal.

English

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Samsung LN37D550 manual Troubleshooting, Go to Menu Support Self Diagnosis Picture Test, Be caused by the source or signal

Contents

Manual Contents Schedule Manager Using the Channel menu Watch TVOocontent → Watch TV → Schedule Manager → Entere Channel Select the desired channel Start Time Antenna Select Air or CableEnglish Channel List Oocontent → Watch TV → Channel List → EntereYellow Program View / Channel View FavoritesReturn to the Added Channels An analog channel Reserved program DescriptionCancel Schedules Channel Manager Oocontent → Watch TV → Channel Manager → EntereThat screen Channel Status Display Icons Options Select OK, press ENTERE, and then press Entere again EntereEnglish English Been deleted from the channel list Channel list, on the All Channels listOptions menu to all the selected channels OOMENUm → Channel → Entere Memorizing channelsAntenna Air / Cable t Auto Program Repeat for Analog Cable System Select STD, HRC, or IRC, and then press EntereClear Scrambled Channel Other FeaturesAnalog channels only Fine TuneNatural Changing the Preset Picture ModePicture Mode OOMENUm → Picture → Picture Mode → EntereOOMENUm → Picture → Backlight → Entere Adjusting picture settingsWhen you make changes to Backlight, Contrast, Brightness Lowering picture brightness reduces power consumptionOOMENUm → Picture → Screen Adjustment → Entere Screen AdjustmentSmart View1 Smart View2 Sets the picture to 43 mode. For analog TV programsIs set to Zoom1, Zoom2, Wide Fit, or Screen fit Its default position 169, Wide Fit, 43, Screen Fit Smart View1, Smart View2 169, Zoom1, Zoom2169, Wide Fit, 43, Screen Fit Smart View2 169, Wide Fit, 43, Screen FitNN Available in PC mode only PC Screen AdjustmentOOMENUm → Picture → Auto Adjustment → Entere Auto Adjustment tEnglish Changing the Picture Options Advanced SettingsOOMENUm → Picture → Advanced Settings → Entere Advanced Settings Gamma Adjusts the primary color IntensityBrightness when the picture on the screen is motionless OOMENUm → Picture → Picture Options → Entere Deactivated when the picture mode is DynamicPicture Options Noise to provide improved picture quality Auto2 in Film Mode Resets your current picture mode to its default settings Reset Picture OK / CancelOOMENUm → Sound → Sound Mode → Entere Changing the Preset Sound ModesSound Mode t SRS TruSurround HD Off / On Sound SettingsSound Effect OOMENUm → Sound → Sound Effect → EntereEqualizer Reset Resets the equalizer to its default settingsDigital channels only Adjusting Sound SettingsBroadcast Audio Options Preferred LanguageStereo or SAP Multi-Track Sound MTS tInteractive 3D sound experience To adjust the slider. Press Entere when done 0ms ~ 250msSpdif Output Speaker Select External Speaker / TV Speaker Speaker SettingsAuto Volume Off / Normal / Night Reset Sound OK / Cancel Network Status Setting the Network ConnectionNetwork Settings AllShare SettingsConnecting to a Wired Network Modem Port LAN Port on the Wall English Select Wired, and then press Automatic Network SetupAPrevious Move EEnter RReturn Are displayed Manual Network SetupIP Settings IP Settings screen appearsEnglish Connected successfully. message appears Connecting to a Wireless Network for LCD 550 series NN Note Encryption Type WEP, AES Authentication Mode WEP, WPAPSK, WPA2PSKCompliance with new Wi-Fi certification specifications FailureAd hoc One Foot ConnectionEnglish English Automatic Network Setup Then press Entere Go to the Network SettingsNetwork Settings → Enter E Screen. Menu m → Network →Done Successfully. message appears Retry or select IP Settings to enter the settings manuallyGo to the next section, How to set up manually Manual Network Setup Select Wireless General, and then press Entere You used to set up your router or modem Remote controlEntere button Screen. The IP Settings screen appearsServer Press the Wpspbc button on Select WPSPBC,Press ENTERE, then press Entere againScreen. MENUm → Network → Network Settings → EntereOne Foot Connection procedure again, beginning from Step How to make an Ad-hoc connection Ad-Hoc Network SetupEnglish English OOMENUm → System → Time → Entere Setting the TimeTime Clock Set Set the Month, Day, Year, Hour, Minute and am/pm NN Available only when Clock Mode is set to ManualOOMENUm → System → Time → Sleep Timer → Entere Using the Sleep TimerMon~Fri, Mon~Sat, Sat~Sun or Setting the On/Off TimerTimer 1, On Timer 2, On Timer English English You can use Off Timer Off Timer You can set up threeSeparate Off Timer configurations. Off Timer 1, Off Timer 2, Off TimerOOMENUm → System → Security → Entere NN The default PIN number for a new TV set isBlocking Programs SecurityEnglish Requested Adults only. / NR Not rated English English English English NN To unblock a category, click the lock Downloadable U.S. Rating menu is deactivated Station Deal with more sensitive materialMute → 8 → 2 → 4 → Power on OOMENUm → System → PIP → Entere Watch in the PIP modePicture In Picture PIP PIP tMain picture Sub picture Component, HDMI, PC English Eco Sensor Off / On Economical SolutionsEco Solution To enhance your power savings,Hours NN Choose English Español, or Français Menu LanguageOOMENUm → System → Entere Caption Standard Default is WhiteBroadcast Digital Caption Options digital channels onlyEnglish NN Note Auto Protection Time General English English Anynet+ HDMI-CEC DivX Video On Demand Network Remote Control On / Off for LCD 550 series OO MENUm → Support → Entere Support MenuManual Self Diagnosis English English Software Upgrade English Flash drive into the USB port of the TV To upgrade by USB, follow these stepsSupport → Software Upgrade By USBBy Online for LCD 550 series English Number to the right of Alternative Software TV begins the upgradeAlternative Software Standby Mode Upgrade for LCD 550 series English Contact Samsung Contents HomeYou can enjoy useful and various contents Using the My Contents Side of the TV Connecting a USB DeviceTurn on your TV Connect a USB device containing photo English Screen Maximum supported Jpeg resolution is 15360 x 8640 pixelsUSB HDD is not supported Do not disconnect the USB device while it is loadingMay not be supported To a PC, format the device, and check the connection Or may not be able to read the files on the deviceConnecting to a PC through your network for LCD 550 series Background Music and Background Music Setting functions English My Contents Selection Screen Videos Html Mbps Supported Video FormatsAdpcm 1920x1080 Mpg Other Restrictions English ContinuouslyResume Play Movie will begin to play from Where you stopped itMusic English Entere Arrow buttons PhotosViewing a Photo or Slide Show Press the /// button to English My Contents Additional Functions Artist Time Search Picture Size Start Slide Show Setting However, you can connect only one receiver home theater Cables may not support Anynet+ functionsOn status To 3 devices of the same typeDevice List View TVReceiver Anynet+ Menu DescriptionTitle Menu Player will appearAnynet+ HDMI-CEC to On Setting Up Anynet+OOMENUm → System → Anynet+ HDMI-CEC → Entere To On in the System menu Switching between Anynet+ DevicesListening through a Receiver NN Note System menu Troubleshooting for Anynet+Problem Possible Solution Work Supports Anynet+ devices onlyProblem Anynet+ does not work Device is not connected To Anynet+ ‘ConnectingProcess of configuring Anynet+ or switching to a view mode Use the remote control after the TV has finished Anynet+Some Hdmi cables may not support Anynet+ functions Problem Possible Solution ConnectedSearch Anynet+ devices again About AllShare for LCD 550 series Issue may occur during video playbackEnglish DMC Setting Up AllShareOOMENUm → Network → AllShare Settings → Entere Media Device’s user’s guide Off in the AllShare SettingsMedia content Entere and / buttons may not work depending on the typeGo to Menu Support Self Diagnosis Picture Test TroubleshootingBe caused by the source or signal Standard Definition contents. Look for a channel Weak signal can cause picture distortion. This is not a Try resetting the picture to view the default picture Mode / Color / Brightness / SharpnessAdjust the Energy Saving option in the TV menu go to Menu System Eco Solution Energy SavingGo to Menu Support Self Diagnosis Sound Test If the audio is OK, the sound problem may caused bySource or signal Sound menu Issues Solutions and Explanations Picture is goodSet the Speaker Select option to TV speaker But there is no soundPerform the Sound Test as explained above Issues Solutions and Explanations SpeakersTV will turn off after 10 15 minutes if there is no SettingsSignal Be sure to select the TV’s correct source by pressing Some channels may not have caption data Mode Service 1 to CC1Resolution supported by the TV Appears PC is always shown TV problem PC ConnectionMode Not Set your PC’s output resolution so it matches the aRouter Make sure the TV is connected to a wireless IP sharerGeneral Try Network Settings in the Network menu Issues Solutions and Explanations Software UpgradeDirection Different from your TVComponent Caption must be activated on the external device Diagnosis Test menu TV SignalInformation is Store Demo mode to Home Use mode using the Plug HDMI, PC, or Component source Issues Solutions and Explanations PIP menu is notAvailable NN The position and color may Differ depending on the model Anti-theft Kensington LockModel License English