Troubleshooting

Mode 1360 x 768(1920 x 1080) 60 Hz" message appears for one minute and then disappears.

Please change to the recommended mode during this one-minute period.

(The message is displayed again if the system is rebooted.)

Q:There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

A:The monitor is in PowerSaver mode.

A:Press a key on the keyboard to activate the monitor and restore the image on the screen.

A:If a(n) (error) message is displayed on the screen when the monitor is properly con- nected, please check if the monitor is set to Analog/USB. Press the MENU button, when the menu appears, enter the Source option to toggle the Source. When no OSD is displayed, press” / to toggle the Source.

The screen shows strange colors or just black and white.

Q:Is the screen displaying only one color as if looking at the screen through a cellophane paper?

A:Check the signal cable connection.

A:Make sure the video card is fully inserted in its slot.

Q:Have the screen colors become strange after running a program or due to a crash between applications?

A:Reboot the computer.

Q:Has the video card been set properly?

A:Set the video card by referring to the video card manual.

The screen suddenly has become unbalanced.

Q:Have you adjusted the resolution or frequency to the monitor?

A:Adjust the resolution and frequency at the video card. (Refer to the Preset Timing Modes).

Q:The screen can be unbalanced due to the cycle of the video card signals.

The screen is out of focus or OSD cannot be adjusted.

Q:Have you adjusted the resolution or frequency on the monitor?

A:Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes).

LED is blinking but no images on the screen.

Q:Is the frequency properly adjusted when checking the Display Timing on the menu?

A:Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes.