Visit the video card manufacturer's homepage and download and install the latest driver.

For more information about the video card, contact the card manufacturer.

As the Highlight program uses the communication lines,

please exit the Highlight program before you can access MagicTune™.

Some of Samsung CDT monitors support the Highlight feature.

When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur, which cause errors.

Make sure to turn OFF Highlight before using MagicTune™.

Troubleshooting

zMagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while MagicTune™ is operating. If so, please restart the system.

Symptom

Check List

Check when

MagicTune™ feature

MagicTune™ does

is found only on PC

not function properly.

(VGA) with Window

 

OS that supports

 

Plug and Play.

MagicTune™ doesn't

Have you changed

work properly.

your PC or video

 

graphic card?

Solutions

*To check whether your PC is available for MagicTune™ feature, follow the

steps below (When Windows™ is XP);

Control Panel Performance and Maintenance System Hardware Device Manager Monitors After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/MagicTune™

Download the latest program. The program can be downloaded http://www.samsung.com/monitor/MagicTune™.

zVisit the MagicTune™ website for technical support for MagicTune™, FAQs (questions and answers) and software upgrades.

zVisit the MagicTune™ website and download the installation software for MagicTune™ MAC.

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Samsung LS17HJBQHV/XSG, LS17HJBQHV/SAI, LS19HJBQHV/SAI manual Troubleshooting, Symptom Check List, Solutions