Appendix

Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service

technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

If a defect is caused by external environmental factors. (Internet, Antenna, Wired Signal, etc.)

If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

If a product is reinstalled to move to a different spot or to move to a different house.

If customer requests instructions on how to use because of another company's product.

If customer requests instructions on how to use the network or another company's program.

If customer requests software installation and setup for the product.

If a service technician removes/cleans dusts or foreign materials inside of the product.

If customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair

If a product damage is caused by;

external impact or drop.

use of supplies or separately sold product unspecified by Samsung.

repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

remodeling or repairing the product by customer.

using it with incorrect voltage or non-authorised electrical connections.

not following the "cautions" in User Manual.

Others

If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

Appendix 84

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Samsung LS19C170BSMXV, LS19C170BSQMXV Responsibility for the Pay Service Cost to Customers, Not a product defect, Others

LS19C170BSQMXV, LS19C170BSMXV, LS19C170BSQ/KZ specifications

The Samsung LS19C170BSMXV and LS19C170BSQMXV are part of Samsung's lineup of reliable and affordable monitors designed for both personal and professional use. These models are particularly known for their impressive performance, versatile features, and sleek designs, making them ideal choices for a variety of tasks, from everyday computing to multimedia consumption.

One of the standout features of these monitors is their 18.5-inch LED-backlit screen, which delivers vibrant colors and sharp images. With a maximum resolution of 1366 x 768 pixels, the LS19C170BSMXV and LS19C170BSQMXV provide clear and detailed visuals, enhancing the overall viewing experience. The LED technology not only improves picture quality but also contributes to energy efficiency, making these displays a great option for environmentally conscious users.

Moreover, both models come equipped with Samsung's MagicBright technology, which adjusts the screen brightness automatically based on the content being displayed. This feature ensures optimal visibility in various lighting conditions and helps reduce eye strain during extended usage. For users who often work with text, the monitors also incorporate Samsung's Eye Saver Mode, which reduces blue light emissions, further benefiting eye comfort.

Connectivity options are another key characteristic of the LS19C170BSMXV and LS19C170BSQMXV. Each monitor comes with a VGA port, providing compatibility with a range of devices, including PCs and laptops. This versatility makes it easy to set up and integrate these monitors into any workspace.

Aesthetically, both models boast slim profiles and modernized designs, making them suitable for any office or home environment. The ergonomic stand allows for tilt adjustments, enabling users to find their preferred viewing angle easily.

In conclusion, the Samsung LS19C170BSMXV and LS19C170BSQMXV offer solid performance, eye-friendly technologies, and modern aesthetics. With their adaptable connectivity options and user-centric features, these monitors stand out as excellent choices for budget-conscious users seeking quality displays for everyday use. Whether for work or casual browsing, these Samsung monitors deliver functionality and style, meeting the needs of a diverse range of consumers.