There are only

16colors shown on the screen.

The screen colors have changed after changing the video card.

Have the Windows colors

Windows ME/2000/XP:

been set properly?

Set the colors properly at the

 

Control Panel → Display →

 

Settings.

Has the video card been

Set the video card by referring to the

set properly?

video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Problems related to Audio

Have you installed the

Install the monitor driver according

monitor driver?

to the Driver Installation Instructions.

See the video card

Install the monitor driver according

manual to see if the Plug

to the Driver Installation Instructions.

&Play (VESA DDC) function can be supported.

No sound

Ensure that the audio cable is firmly

 

connected to both the audio-in port

 

on your monitor and the audio-out

 

port on your sound card.

 

(Refer to Connecting the Monitor)

 

Check the volume level.

Sound level is too low.

Check the volume level.

 

If the volume is still too low after

 

turning the control to its maximum,

 

check the volume control on the

 

computer sound card or software

 

program.

Check when

MagicTune™ feature is

MagicTune™

found only on PC (VGA)

does not

with Window OS that

function

supports Plug and Play.

properly.

 

MagicTune™

Have you changed your

doesn't work

PC or video graphic card?

properly.

 

 

Did you install the

 

program?

*To check whether your PC is available for MagicTune™ feature, follow the

steps below (When Windows is XP);

Control Panel -> Performance and Maintenance -> System -> Hardware -> Device Manager -> Monitors -> After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune

Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.

Reboot the computer after installing the program for the first time. If a copy of the program is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program.

Visit our website and download the installation software for MagicTune™ MAC.

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Samsung LS20HAMBSQ/EDC manual Control Panel → Display →, Settings