5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 <检测信号线> 消息?

(使用D-sub电缆连接)

 

检查 PC 与本产品之间的缆线连接。

 

(使用 DVI 缆线连接)

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 [

] 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了<非最佳模式>的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

1. 当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

2. 如果 <检测信号线> 状况持续超过五分钟,将激活省电功

 

能。

 

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

使用 [HDMI] [HDMI-DVI] 缆线连接显示器与 PC 时,屏幕顶

屏幕中的空白区域并非显示器产生的。

部和底部出现空白区域。

该问题是 PC 或显卡导致的。在显卡设置菜单的 HDMI DVI

 

选项中调节屏幕大小,即可解决该问题。

 

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动

 

程序更新至最新版本。

 

(有关调节屏幕设置的详细信息,请咨询显卡或计算机制造商。

 

)

 

 

 

 

图像太亮或太暗。

调整 <亮度> <对比度>

(请参阅 <亮度> <对比度>

显示亮度会根据 <灵动视角> 模式设置的不同而有所不同。

如果 <灵巧模式> 设置为 <动态对比度>,则显示亮度会根据输入信号的不同而有所不同。

没有出现屏幕调整菜单 (OSD)

您是否取消了屏幕调整?

检查 OSD 调整锁定 功能是否被设置为 “Off”(关)。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

5-2

故障排除

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Samsung LS22B300BS/EN, LS22B300HS/EN, LS23B300BS/EN, LS19B300NS/EN, LS23B300HS/EN, LS22A300NS/EN 2常见故障检查, 出现空白画面/无法打开本产品电源

LS22B300HS/EN, LS24B300HS/EN, LS23B300BS/EN, LS22B300BS/EN, LS19B300NS/EN specifications

The Samsung LS22A300BS/EN, LS22A300NS/EN, LS24A300BS/EN, LS23A300BS/EN, and LS19A300NS/EN are part of Samsung's versatile lineup of monitors, designed to cater to different user needs while delivering exceptional performance and superior visual quality. These monitors incorporate advanced technologies that enhance usability, productivity, and entertainment experiences.

At the core of these monitors is Samsung's FHD (Full High Definition) display technology, which provides sharp and vibrant image quality with a resolution of 1920 x 1080 pixels. This ensures that text appears crisp and images are vibrant, making it ideal for both work and leisure activities. Each model features a sleek and minimalist design that seamlessly fits into any workspace or home setup, further enhancing the overall aesthetic.

One of the standout technologies present in these monitors is Samsung's Eye Saver Mode. This feature reduces harmful blue light emissions, helping to minimize eye strain during long periods of use. Coupled with Flicker-Free technology, viewers can enjoy a comfortable and immersive experience even during extended work sessions or gaming marathons.

The Samsung LS series also offers a range of connectivity options, including HDMI and D-Sub ports, which make it easy to connect to various devices such as laptops, desktops, and gaming consoles. This flexibility in connectivity facilitates a straightforward setup, ensuring that users can easily switch between different devices without hassle.

Furthermore, these monitors boast a wide viewing angle thanks to their advanced panel technology. This ensures that the image quality remains consistent from any angle, making collaboration in a group setting seamless. The stands are designed for easy height, tilt, and swivel adjustments, allowing users to customize their viewing experience for maximum comfort.

In addition, the monitors are built with energy efficiency in mind, complying with various environmental standards. This not only helps in reducing energy costs but also reflects Samsung's commitment to sustainability and eco-friendliness.

Overall, the Samsung LS22A300BS/EN, LS22A300NS/EN, LS24A300BS/EN, LS23A300BS/EN, and LS19A300NS/EN monitors deliver impressive features and technologies aimed at enhancing user satisfaction whether for personal use, gaming, or professional tasks. With their balanced combination of performance, design, and user-centric features, they stand as reliable choices in the competitive monitor market.