Before Requesting Service | Samsung LS22B350BS/EN, LS23B350BS/EN

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

	Is the power cord connected properly?	Check the connection status of the power cord.

	Is the <Check Signal Cable> message displayed on the	(Connected using the D-sub cable)
	screen?	Check the cable connecting the PC and the product.
		Check the cable connecting the PC and the product.
		(Connected using the DVI cable)
		If the message appears on the screen even if the cable is
		properly connected, recheck the input signal by pressing the [
		] button of the product.

	Is the <Not Optimum Mode> message displayed on the	This occurs when the signal from the graphics card exceeds
	screen?	the maximum resolution or the maximum frequency of the
		product.
		In this case, set up the appropriate resolution and the fre-
		quency for the product.

	Is a blank screen displayed and does the power LED blink at	1. This occurs when the power saving function is running.
	a 1 second interval?	If you click the mouse or press any key, the screen will be
		turned on.
		2. If the <Check Signal Cable> condition persists for more
		than five minutes, the power saving function will be
		activated.

	Did you connect with a DVI cable?	If you connect the DVI cable when the PC has booted up or if
		you reconnect the DVI cable after disconnecting the cable
		while using a PC, the screen may not be displayed because
		some graphics cards do not output the video signal.
		In this case, reboot the PC while the DVI cable is connected.

	Blank spaces are found at the top and bottom of the screen	Blank spaces on the screen are not caused by the monitor.
	when an [HDMI] or [HDMI-DVI] cable is connected to the	The cause of the problem is the PC or graphics card, and can
	monitor and PC.
	monitor and PC.	be fixed by adjusting the screen size in the HDMI or DVI
		be fixed by adjusting the screen size in the HDMI or DVI
		option of the graphics card settings menu.
		If the graphics card settings menu has no option to adjust the
		screen size, update the graphics card driver to the latest ver-
		sion.
		(Please contact the graphics card or computer manufacturer
		for details on how to adjust the screen settings.)

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness>, <Contrast>)

The display brightness can differ according to the mode set for < Angle>.

If <Bright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the OSD Adjustment Lock function is set to Off.

5-2	Troubleshooting

LS24B350HS/CI, LS23B350BS/ZN, LS27B350HS/KZ, LS22B350BS/KZ, LS22B350HS/EN specifications

Samsung has long been a frontrunner in the display technology landscape, and the latest offerings in its monitor range are no exception. The Samsung LT24B300EW/EN, LT24B350EW/EN, LT23B350EW/EN, LS22B350BS/EN, and LT22B300EW/EN models represent a perfect blend of style, performance, and cutting-edge technology, designed to cater to both casual users and professionals.

One of the standout features across these models is their Full HD resolution, offering a crisp and clear viewing experience. With a resolution of 1920 x 1080 pixels, users can enjoy vibrant colors and sharp details, whether for watching movies, gaming, or working on intricate projects. The sleek design of these monitors adds a modern touch to any workspace, with ultra-slim bezels that enhance the viewing area and create an immersive experience.

The monitors utilize LED backlighting technology, contributing to improved brightness and energy efficiency. This technology also allows for better color accuracy, ensuring that images appear lifelike and engaging. With wide viewing angles, users can enjoy consistent image quality from various positions, making these monitors ideal for collaborative workspaces or family gaming sessions.

Samsung’s advanced display technologies, such as Mega Dynamic Contrast Ratio, enhance the depth of images by improving the contrast between dark and light scenes. This feature is particularly beneficial for media consumption, allowing for richer and more dynamic visuals. Furthermore, the monitors support multiple connectivity options, including HDMI and VGA ports, ensuring compatibility with a wide range of devices like laptops, gaming consoles, and desktop computers.

Another defining characteristic of these Samsung monitors is their focus on eye comfort. Equipped with Flicker-Free technology, they help reduce eye strain during extended use by eliminating flickering. The Eye Saver Mode further enhances user comfort by reducing blue light emissions, promoting a healthier viewing experience.

In conclusion, the Samsung LT24B300EW/EN, LT24B350EW/EN, LT23B350EW/EN, LS22B350BS/EN, and LT22B300EW/EN monitors encapsulate the brand’s commitment to innovation and user satisfaction. With their Full HD resolution, advanced color technologies, multiple connectivity options, and eye comfort features, they stand out as excellent choices for both casual and professional environments. Whether for work or play, these monitors provide a high-quality display experience that meets a variety of needs.