9Troubleshooting Guide

Issues

Solutions

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

Sound issue

Issues

Solutions

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software program.

 

 

Source device issue

Issues

Solutions

 

 

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is

 

booting, have your PC serviced.

 

 

The LED lights on the frame of the product may be seen depending on the user's viewing angle.

The light is harmless to people and has no bearing on product features and performance. The product is safe to use.

9 Troubleshooting Guide 73