Other Information

Issues

Solutions and Explanations

 

 

A message prompts me to format a USB

• If the USB device has a lock, ensure it is off.

device that has been working well.

• Recover the USB device using the recovery function in Checking Device.

 

 

The recording function does not work.

• Check that a USB device is connected.

 

• Check that the channel is a recordable digital channel.

 

• If the signal is weak or does not exist, the recording function will automatically be closed.

 

• The TV will not record if the USB device has no free memory space. Check that this is not the case.

 

 

Timeshift Mode does not work.

• Check that a USB device is connected.

 

• Radio channels and analogue broadcasts are not supported.

 

• Data broadcast channels are not supported.

 

• If the signal is weak or does not exist, the Timeshift Mode function will automatically be closed.

 

• Timeshift Mode cannot be performed if the USB device has no free memory space. Check that this

 

is not the case.

 

 

A message indicates a performance test

• These problems may occur if you use a low-performance USB device that does not support

failure, and the recording and Timeshift

recording. We recommend using a USB HDD with at least 5 400 rpm, but a USB HDD of RAID type

Mode functions do not work.

is not supported.

 

 

A scheduled recording has failed.

• A scheduled recording is disabled for certain operations (formatting, performance test, error checking,

 

deleting) that access the file system of a USB device.

 

• If there is no USB device connected, the TV will not record even if the scheduled time is reached.

 

• The TV will not record if the USB device has no free memory space. Check that this is not the case.

 

• If you record a channel locked with Program Rating Lock , the PIN input window will appear when

 

you try to play back the recording.

 

 

Several recording devices are connected

• If multiple recording devices are connected and the device set as Default Recording Device has no

but the TV stopped recording.

free memory space, the recording function will be closed. Attempt recording again. The device with

 

the most free memory space will automatically be set as Default Recording Device and the TV will

 

start recording.

 

 

Others

 

The picture won’t display in full screen.

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)

 

contents.

 

• Black bars on the top and bottom will appear during movies that have aspect ratios different from

 

your TV.

 

• Adjust the picture size options on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user

doesn’t turn the TV on or off, or adjust the

manual for the SAMSUNG TV code.

volume.

 

 

 

A Mode Not Supported message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly (p. 20).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is unavailable

• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 45).

in the Self Diagnostic Test menu.

 

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

There are difficulties assembling the stand

• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, use a

base.

magnetized screw driver.

 

 

The channel menu is greyed out.

• The Channel menu is only available when the TV source is selected.

(unavailable)

 

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure.

 

Press the SOURCE button to select TV mode, and go to MENU → System → Plug & Play (Initial

 

setup) → ENTERE(p. 14).

 

 

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Samsung LT27A950EX/CI Is not the case, Deleting that access the file system of a USB device, But the TV stopped recording

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