Other Information

Issues

Solutions and Explanations

Intel ® WiDi Connection

 

Unable to establish a WiDi

It is recommended using the laptop within a 3m radius of the product.

connection.

You may encounter a connection failure or scrambled screen in a multiple router

 

 

environment such as an office. Since WiDi is used to handle real-time streaming, you

 

may encounter a scrambled signal in the case of electric interference.

 

Check if there may be electric interference around the product and relocate the

 

product as far as possible from such a location i.e. a transmission tower, microwave

 

oven or other electromagnetic generating environment.)

WiDi is not displayed in the

It takes about 20 seconds to authorize the wireless connection of the external/internal

Source list after initial power

WiFi module. Please wait a moment.

on.

If the problem persists, this is caused by a defective wireless module or the incorrect

 

 

wiring of the cables between the modules.

A scrambled screen occurs at

The product may be affected by the surrounding radio signals. Do not place objects

regular intervals.

that can cause electric interference between the product and the PC/laptop computer.

 

–– If the product is too close to the laptop computer, the WiDi performance may be

 

deteriorated. It is recommended maintaining the recommended distance between

 

them.

 

–– A microwave oven and vacuum cleaner can cause electric interference with a WiDi

 

signal. Therefore, stop operating these devices when using the WiDi feature.

 

–– A transmission tower, microwave oven or other electromagnetic generating device

 

can cause a scrambled screen. Keep the product away from such devices as

 

much as possible.

Can I update the software

If you update or delete the wireless/graphic software driver while using WiDi to

driver while in WiDi mode?

wirelessly connect between the product and the laptop computer, the WiDi adapter

 

will be disconnected leading to a system failure.

 

Remove the WiDi connection before updating the software driver.

If the adapter is disconnected,

Exit the Programme and adjust the volume of the laptop computer manually.

no sound will be output from

 

the Programme.

 

If you change the WiDi-based

Do not change the wireless LAN settings while in WiDi mode.

wireless LAN settings, you

 

may encounter a temporary

 

scrambled or disconnected

 

adapter.

 

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Samsung LT27B550EX/XE, LT27B550EWV/EN, LT27B551EWV/EN, LT27B550EW/EN Oven or other electromagnetic generating environment

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