Other Information

Issues

Solutions and Explanations

Sound Quality

•• First of all, please perform the Sound Test to confirm that your TV audio is properly

 

operating. (go to MENU - Support - Self Diagnosis - Sound Test)

 

•• If the audio is ok, the sound problem may be caused by the source or signal.

 

 

There is no sound or the

•• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc)

sound is too low at maximum

connected to your TV.

volume.

 

The picture is good but there

•• Set the Speaker Select option to TV Speaker in the sound menu.

is no sound.

•• If you are using an external device, make sure the audio cables are connected to

 

 

the correct audio input jacks on the TV.

 

•• If you are using an external device, check the device’s audio output option (ex.

 

you may need to change your cable box’s audio option to HDMI when you have a

 

HDMI connected to your TV).

 

•• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

•• Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an

•• Check the cable connections. Make sure a video cable is not connected to an

inappropriate noise.

audio input.

 

•• For aerial or cable connections, check the signal strength. Low signal level may

 

cause sound distortion.

No Picture, No Video

 

The TV will not turn on.

•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

•• Make sure the wall outlet is working.

 

•• Try pressing the POWER button on the TV to make sure the problem is not the

 

remote. If the TV turns on, refer to “The remote control does not work” below.

The TV turns off automatically.

•• Ensure the Sleep Timer is set to Off in the Time menu.

 

•• If your PC is connected to the TV, check your PC power settings.

 

•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

•• When watching TV from an aerial or cable connection, the TV will turn off after 10

 

~ 15 minutes if there is no signal.

There is no picture/video.

•• Check cable connections (remove and reconnect all cables connected to the TV

 

and external devices).

 

•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to

 

match the connections to the TV input. For example, if an external device’s output

 

is HDMI, it should be connected to an HDMI input on the TV.

 

•• Make sure your connected devices are powered on.

 

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the

 

remote control.

 

•• Reboot the connected device by reconnecting the device’s power cable.

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Samsung LT28D310EX/XE manual Operating. go to Menu Support Self Diagnosis Sound Test, External devices
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LT28D310EX/XE specifications

The Samsung LT28D310EX/XE is a versatile and stylish 28-inch LED monitor that brings an exceptional viewing experience to both home and office setups. With its sleek design and a range of advanced features, this model is ideal for those looking to enhance their workspace or enjoy multimedia entertainment.

One of the standout characteristics of the LT28D310EX/XE is its Full HD resolution of 1920x1080 pixels. This allows for crisp and clear images, whether you're browsing the internet, watching movies, or engaging in gaming. The monitor's LED backlighting technology enhances brightness and contrast, ensuring vibrant colors and deep blacks, which contribute to a more immersive viewing experience.

The monitor is equipped with a static contrast ratio of 1000:1, which further enhances image quality by ensuring that the differences between light and dark elements are sharp and well-defined. The 5ms response time minimizes motion blur, making it an excellent choice for fast-paced gaming and action movies.

For connectivity, the LT28D310EX/XE offers a variety of options, including HDMI and VGA inputs, ensuring compatibility with a wide range of devices such as laptops, gaming consoles, and Blu-ray players. This flexibility allows users to easily switch between devices, making it convenient for various applications.

Another notable feature is Samsung's MagicBright technology, which automatically adjusts the screen's brightness and contrast based on the displayed content. This adaptive feature not only enhances the visual experience but also helps reduce eye strain, making it suitable for extended usage periods.

The monitor also comes with an Eco Saving feature that helps reduce power consumption, making it an environmentally-friendly choice for those conscious of energy use. The stand is adjustable, allowing for optimal viewing angles to suit your comfort.

In terms of design, the LT28D310EX/XE boasts a modern and minimalistic aesthetic that fits well in any environment. Its thin bezels and glossy finish add to its appeal, ensuring that it not only performs well but also looks good.

Overall, the Samsung LT28D310EX/XE combines impressive display quality, multiple connectivity options, and user-friendly technologies, making it an excellent choice for anyone in need of a reliable and stylish monitor. Whether for work or play, this monitor is designed to enhance your visual experience and adapt to your needs.
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