9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 87).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 87) in this

 

manual and the Information menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 35) and

 

Contrast (page 36).

 

 

Screen color is inconsistent.

Change the Color settings.

 

(Refer to "3.7 Color")

 

 

The colors on the screen have a shadow and are

Change the Color settings.

distorted.

(Refer to "3.7 Color")

 

 

 

White does not really look white.

Change the Color settings.

 

(Refer to "3.7 Color")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 81

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Samsung LU28D590DS/KZ, LU28D590DS/EN, LU28D590DS/UE, LU28D590DSG/XV, LU28D590DS/XV, LU28D590DS/CI, LU28D590DS/CH Screen issue
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LU28D590DSG/XV, LU28D590DS/XV, LU28D590DS/UE, LU28D590DS/KZ, LU28D590DS/CI specifications

The Samsung LU28D590DS/EN is a versatile and high-performance 28-inch 4K UHD monitor designed to cater to both professional users and gamers alike. Boasting a stunning resolution of 3840 x 2160 pixels, this monitor delivers exceptionally sharp images that bring your content to life. Whether you're editing high-resolution photos, creating intricate designs, or enjoying the latest games, the clarity offered by the LU28D590 is truly impressive.

One of the most noteworthy features of the LU28D590DS/EN is its IPS panel technology, which provides wide viewing angles of up to 178 degrees. This feature ensures that colors remain consistent and accurate, regardless of the angle from which the screen is viewed. Coupled with a 1ms response time, the monitor minimizes motion blur, making it ideal for fast-paced gaming where every millisecond counts.

The monitor supports a billion shades of color thanks to its 10-bit color depth and has a 1000:1 contrast ratio, which results in vivid color reproduction and deeper blacks. Additionally, it supports both the sRGB and Adobe RGB color spaces, making it a great choice for graphic designers and photographers who require precise color representation.

Connectivity is another strong suit of the Samsung LU28D590. It comes equipped with multiple input options, including DisplayPort 1.2 and HDMI 2.0 ports. This flexibility allows users to connect multiple devices, such as laptops and gaming consoles, without the need to frequently switch cables. The monitor also features picture-in-picture (PiP) functionality, which enables users to multitask by viewing content from two sources simultaneously.

Ergonomically designed, the LU28D590DS/EN includes a sleek and modern stand that supports tilt adjustments, ensuring comfortable viewing angles during extended usage. Its ultra-slim bezels provide a seamless multi-monitor setup for enhanced productivity.

The monitor also incorporates Samsung’s Eye Saver Mode and Flicker-Free technology, effectively reducing eye strain during long hours of use. This makes it an excellent fit for both work and leisure activities, where eye comfort is a priority.

In conclusion, the Samsung LU28D590DS/EN is a powerful monitor packed with features that appeal to a diverse range of users. With its stunning 4K resolution, impressive color accuracy, and user-friendly technologies, it stands out as an ideal choice for anyone looking to enhance their visual experience.
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